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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "• Friendly coworkers" (in 26 reviews)
- "Fun work environment and cool stuff to sell." (in 15 reviews)
- "Flexible hours as long as you had the availbility Sell cool stuff to cool people" (in 14 reviews)
- "Great people to work with at Box Lunch." (in 13 reviews)
- "Promotes from within, Flexible Schedule, nice employee discount at hot topic, box lunch, torrid" (in 9 reviews)
- "Bad pay even for management" (in 37 reviews)
- "bad management, not enough pay" (in 24 reviews)
- "I think upper management is great, but there are some store managers and assistants that are completely useless." (in 14 reviews)
- "No benefits if part time" (in 9 reviews)
- "Minimum wage and very unorganized" (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of BoxLunch and is not affected by filters.
- 3.0FEATURED REVIEWOct 3, 2023Store ManagerCurrent EmployeeAtlanta, GA
If you are looking to move up it can tend to be quite easy
Depending on your state they do not pay sales associates well
- 3.0Nov 16, 2023ASM- Assistant Store ManagerCurrent Employee, more than 1 yearMiami, FL
I love love love my job! The environment is amazing, I feel like I fit right in.
The pay is terrible especially for an ASM making barely above minimum is outrageous.
- 3.0Sep 8, 2023Part-Time Assistant ManagerCurrent Employee, less than 1 year
- Really fun working environment, people were really nice, and customers like the same things you do - You get to talk about anime/video games/Disney all-day - Flexible work hours, you can ask for more hours if you need to make more money
- Hours get thin extremely fast, expect to get cut upwards of 8-10 hours a week - Barely get paid above minimum wage. The hourly wage doesn't make up for the commute - Depending on the manager, any work-related drama may sour the experience for you. - The amount of work you do doesn't correlate to the amount you're paid or the hours you get. May be asked to open upwards of 40-50 boxes in the span of 8 hours without a proper backroom. - Not many breaks, most associates will not be able to take a break during their shift.BoxLunch Response3mo
Thanks for sharing feedback about your experience as a BoxLunch Sales Associate! We love that you are enjoying being part of the BoxLunch fandom! It’s awesome team members like you who create amazing experiences for our customers. As a current BoxLunch employee, please know that your feedback in very valuable to us as we seek to be competitive with our compensation strategy.
- 4.0Sep 9, 2023Sales AssociateFormer Employee, less than 1 yearKennesaw, GA
flexible hours that work with a college schedule. The work isn't difficult and the shifts aren't long. The 20% employee discount is decent.
The job requires you to push membership onto customers too much. You are penalized when customers don't want to join and I don't believe that is fair. Customers are allowed to not want to give up their personal information to companies.2
- 4.0Aug 12, 2023Assistant ManagerFormer Employee, more than 3 yearsFrisco, TX
Love the culture and mission statement, the people you meet work with are always interesting.
For a small retail job they demand a lot from you to the point that you loose sight of why you want to continue to working there, or at least after the years I was there the flame burned out and the curtain fell.
- 4.0Jul 11, 2023Seasonal Sales AssociateFormer Employee, less than 1 yearRiverside, CA
- Everyone is kind and i’ve never had any outstandingly terrible customer - I was a student working another job while working this one and the manager made sure to accommodate my schedule - deals go crazy
- if a customer doesn’t want to sign up for an account on a big purchase you get reprimanded - sales sales sales, you constantly have to upsell at the register (even if the customer clearly doesn’t want it) - you are required to constantly check in with customers while on the floor,, I don’t mind this, but it’s lead to customers getting annoyed because they want to shop in peace
- 5.0Feb 5, 2023Store ManagerCurrent Employee
Great company culture with a lot of face time with higher-ups, charitable mission is a huge emphasis and the company picks multiple charities and causes per year to contribute to. Progressive company with an interest in equity and diversity. Overall a great place to work with a healthy culture, receptive to employee feedback, and has an emphasis on mental well-being. Store level satisfaction can be entirely dependent on management, but work-life balance is often a big focus for the company as well and scheduling can be very flexible depending on position.
The biggest and frankly one of the only downsides of working for the Hot Topic/BoxLunch company net is that pay is not competitive to current market rates at the store level from top down. Annual raises are typically only around 2-3%. Drastic beginning of year payroll hours cuts make it extremely difficult to support staffing a full sales team and leads to an increase in turnover of otherwise fantastic workers. Truly believe if the company worked on raising pay rates to a more competitive place that matches inflation, it would be one of the best places to work for in the retail realm.
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BoxLunch has an overall rating of 3.5 out of 5, based on over 345 reviews left anonymously by employees. 67% of employees would recommend working at BoxLunch to a friend and 43% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
67% of BoxLunch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BoxLunch 3.4 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.