Brainlab Reviews | Glassdoor

Brainlab Reviews

Updated January 15, 2018
105 reviews

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3.2
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Brainlab President & CEO Stefan Vilsmeier
Stefan Vilsmeier
52 Ratings

105 Employee Reviews

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Pros
Cons
  • Little-to-no interface with R&D/engineering (in 6 reviews)

  • Very high turnover, so you will be seeing your coworkers in and out of the revolving door (in 6 reviews)

More Pros and Cons

  1. "This is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brainlab full-time (Less than a year)

    Pros

    Being part of a team that produces products and services to help provide better outcomes for patients

    Cons

    No company environment is perfect


  2. "Application Consultant - Dead End Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brainlab full-time (More than a year)

    Pros

    Really interesting product (from a high-level), being in the OR, local co-workers are great. Health insurance is very good. 401k match would be really nice (up to 4%), but you loose all contributions if you leave within 3 years of starting.

    Cons

    The first and main con is how internal advancement is handled. Don't expect to get a title change within your first 3 years, unless someone quits and timing is 100% perfect. Raises/promotions are also not commensurate to the quality of work you perform. You could be high performing, hard working, and have a large impact on revenue and still will see the same standard "yearly" raise that everyone else who is an application consultant. I say "yearly" because it took me 18 months before I received my first raise and raises are only given during review time, which makes sense, but is frustrating when you begin the role several months before review season and don't receive anything until you're second official review. Most elevated and interesting positions are either in marketing, which take years to open up, or in the Chicago office, which also take a long time to open up.

    Second is the nature of the work that is being performed. There is a ton to learn and train on in your first year, but once you learn it all there isn't much of an opportunity to learn more or get more involved in other company initiatives. Everyone eventually hits a learning plateau, which - for a group of intelligent young professionals with engineering degrees - gets very boring very quickly. There is no sense of understanding that we (field personnel) want to have more responsibility and more opportunities to be involved in the bigger picture. "Helping neurosurgeons with surgery" (which is how the job is sold) basically boils down to pressing buttons on a screen and repairing poorly-manufactured hardware.

    Third is management. There seems to be a huge disconnect between field managers (aka sales directors) and those who work in the field. There isn't much contact between field staff and managers until something is going wrong at your accounts , which then turns into constant emails/calls/micromanagement of the issue. Engineering and Product changes aren't clearly communicated to field staff, which also makes for confusing field troubleshooting and installations. The bonus structure is also very flawed. Sales seems to disappear as soon as the PO is issued, leaving Application Consultants to do 100% of the implementation work and a (very) small fraction of the bonus pool.

    The way expenses are handled is also abysmal (literally need to mail in paper receipts to a person who has to manually process them every 2 weeks). Per-diem is way below industry average and the hotel per-night limit is a joke, especially for west and east coasters who have to stay in and around large cities.

    Advice to Management

    Pay attention to your employees. Listen to them when they say they want something more. Create avenues to advance, even if that means changing up the name of the role (i.e. Application Consultant 1, 2, 3, Senior Application Consultant 1, 2, etc.). Being an "Application Consultant" for 3-4 years doesn't look good on your resume. Pay for the work that your employees put in.

  3. Helpful (2)

    "Clinical Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brainlab full-time

    Pros

    Being in the OR is a stellar job experience to have on your belt, understanding workflow and the competition amongst different areas of surgery are all benefits that are included with this position

    Cons

    The management in the particular region that I worked in was not successful and eventually lead to the disappointing leave of several team members including myself. It was all focused around negativity, and does not foster a positive work environment in terms of growth on the team.

    Advice to Management

    clean up your act and promote more positivity amongst your peers and co-workers


  4. Helpful (2)

    "This company does not treat people like human beings."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Consultant
    Current Employee - Applications Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brainlab full-time (More than 5 years)

    Pros

    Decent pay, get to somewhat treat your job like running your own business. Relatively easy job once you get the hang of it.

    Cons

    Long, unpredictable working hours. Management does not see eye to eye on many issues and treats employees unprofessionally.

    Advice to Management

    When employees come to you with a real, proven solution to a problem, do not treat them like a child and say their solution will never work and that they are immature.


  5. Helpful (1)

    "Growing company with limited possibilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brainlab full-time (More than 10 years)

    Pros

    Company has a very diverse portfolio that stretches across a variety of medical fields. There's lots of opportunities to learn and grow yourself. This is a great opportunity for someone looking at entry level work.

    Cons

    There's a lack of communication between departments and oftentimes it feels like different groups fight against each other than help (Sales/Support/Operations for example). This leads to confusion in the field and an atmosphere of negativity since there's no transparency on why things happen the way they do.

    Advice to Management

    Value employee input and listen to them. Communicate where appropriate and work to reduce the atmosphere of negativity.


  6. Helpful (4)

    "Avoid this company like the plague"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Specialist
    Former Employee - Clinical Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brainlab full-time (More than a year)

    Pros

    The job is great on days you don't have to work.

    Cons

    The company vision/direction/etc is very unclear. If you are a field employee, multiple people will act as your manager. You may be confused as to who your manager actually is! When the equipment goes down, which it will, you will have to explain yourself and your situation to at least 5 separate people. It will take awhile for a service team to be able to get to you to fix the issue. Meanwhile, you, the face of the company, will have to deal with appeasing your account(s). If you pointblank ask your direct supervisor (or any of those people who think they're your supervisor), "what is the expectation?" you will be answered with, "well, what do you think it should be?" 100% of the time. This company is a revolving door, so don't get too used to your coworkers. No one who is already a part of this company should spend any longer than they have to working here. You will not advance your career in this company. There are virtually no opportunities for promotion unless someone resigns. Spare your resume the blip and keep looking for employment elsewhere!

    Advice to Management

    Take the time and invest the resources on figuring out how to keep good employees. Sadly, many promising candidates are coming your way and trying to get out as fast as they got in. Also, let people work a full 2-week notice before coming on board! How can you expect your employees to give you the courtesy of a 2-week notice when you force every person you bring on to give their [former] employer 2-3 days' notice?


  7. Helpful (2)

    "Good entry level job, LEAVE after 18-24 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Consultant- IGS
    Current Employee - Applications Consultant- IGS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Brainlab full-time (More than a year)

    Pros

    Field support (colleagues) are friendly and helpful. Middle management has a lot of wiggle room. Some work hours are flexible.

    Cons

    Very little room for advancement in the US. Middle management has a lot of wiggle room. Unreasonably long work hours for field employees. Below average pay, low travel reimbursements, HORRIBLE car allowance structure (typically lose money)- car allowance covers ~11k miles per year but depending on territory size you could easily put 30k miles on your car. High turn over leads to inexperienced employees, which leads to unhappy customers. 3-7 years before potential for promotion.

    Advice to Management

    take employee retention seriously- it costs you to train new employees, and costs you sales when customers see a new face every 6 months.

  8. "Its aight"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Brainlab full-time

    Pros

    If you love travel, definitely do it.

    Cons

    Long late hours. Okay Pay. If you dont mind being away from your home all week its great.


  9. Helpful (2)

    "Clinical Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Specialist in Norfolk, VA
    Current Employee - Clinical Specialist in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brainlab full-time (Less than a year)

    Pros

    Good compensation, fun work environment, cutting edge technology, great and helpful coworkers, great benefits, mentally challenging, job security, mobility within the company, ability to advance

    Cons

    You have to be a fast learner in order to keep up with the demands of this job. Also the expense reporting structure needs restructuring.

    Advice to Management

    Please revamp your travel and expense programs


  10. "Central HQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Start up environment, growing, good culture

    Cons

    US company is small-ish, so career progression might not be strictly defined. But, good performers are rewarded with more challenging projects and career progression


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