BriteCore Reviews

Updated Sep 11, 2020

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4.1
75%
Recommend to a Friend
80%
Approve of CEO
BriteCore CEO Phil Reynolds
Phil Reynolds
25 Ratings
  1. "Best Work Family Ever."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Department in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BriteCore full-time for more than a year

    Pros

    Although we are a remote company, I have more interaction with team members than I ever had when working onsite at other companies. We work with people all over the world and the work culture here is amazing, very warm and welcoming.

    Cons

    As with many other companies, we are on restricted travel. While I love remote work, some days I miss having a central on-site office to catch up with "real people." Not for collaboration but for socilization.

  2. Helpful (4)

    "Great people, impulsive leadership"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Springfield, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BriteCore full-time for more than a year

    Pros

    The people are great, very intelligent and hardworking. Mid-level managers are talented and go above and beyond to support their respective teams. The work is challenging, and there is great potential to be able to contribute in a material way to the success of the company.

    Cons

    The CEO is very impulsive and makes major organizational decisions (reorgs, tools) without fully vetting viability of the approach. This has resulted in large-scale negative impacts to the ability of teams to be effective, incurring high costs, poor customer service experiences, and even layoffs. Recent hires of experienced industry professionals at the VP level will hopefully help minimize this going forward, but the CEO has to allow those professionals to do their jobs. There was no concept of departmental budgets up until the last 6 months. Money was spent as if it grew on trees, and then a full reversal went into effect and departments weren't allowed to spend any money, even on essential equipment. The finances have been mismanaged for years, and the first solution seems to be to layoff staff rather than make hard decisions about cutting costs. There are some great parts of the culture, but one bad aspect is that the CEO encourages managing by fear. Most managers don't buy into it, but the CEO overrides manager recommendations and decisions, so most people are on edge wondering if they have a target on their back.

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  3. Helpful (2)

    "Great people, struggling product"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Doesn't Recommend
    Negative Outlook

    I worked at BriteCore full-time for more than a year

    Pros

    Talented, smart engineers Down to earth, nice people Macbook pro Fully Remote

    Cons

    Very low pay Worst legacy code I've ever had to work with Cheap (probably just out of money, no meetups, swag, nor bonuses) High turnover

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  4. "Work-life Balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Identity and Access Management Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BriteCore full-time

    Pros

    The flexibility to work from work, overall work culture and management have been awesome. I truly enjoy working here at BriteCore.

    Cons

    Great experience so far,nothing to complain about at this time.

  5. "I Love My Job Again!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Devops Engineer in Puyallup, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BriteCore full-time for more than a year

    Pros

    The atmosphere at BriteCore makes my job fun and enjoyable. I am challenged every day but not in a way that becomes unmanageable. I feel like I can grow in my role and that I'm empowered to do so by my teammates and upper management. My teammates feel more like family than co workers because we all work so closely together. BriteCore provides a flexible 100% remote working environment which has enabled me to not have to make a decision over being a Mom or being an Engineer. I can be both a Mom and Engineer at BriteCore and my mom guilt has ceased since I started working here.

    Cons

    I wish I could meet some of my co workers face to face outside of Zoom.

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  6. "Interesting, dynamic, challenging work; great benefits; solid compensation; fully remote"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Editor in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BriteCore full-time for less than a year

    Pros

    Work from anywhere, no commute, flexible hours, no one expects you to be glued to your computer every second (no remote guilt), unlimited PTO and I'm not made to feel guilty for taking a day off or planning a vacation (in the US, a lot of employees don't use their PTO, and we wonder why burnout is rampant), if you're single you pay nothing for your insurance (even the PPO plan), 3% 401k match. I love the people I work with and after several months I'm still getting to know new people and work on new and varied types of projects across the company. There is a great deal of diversity here. My role has a lot of flexibility to grow. I'm trusted to get my work done and I'm not micromanaged. If I want to work from 8-12, take a two-hour lunch or run some errands, then work 2-4, then 8-10, I can if I need to, no questions asked. If you get your job done on time and do it well, there's no problem. There's a general expectation you will be available for some of the company's core operating hours, naturally, but we employ people from all over the world. What is 9 a.m. to you might be 5 p.m. for the person you're having a conversation with.

    Cons

    Not a con per se, but it's all in who you are and how you approach it: If you're new to remote work, research it first. Don't just read about tips for maintaining productivity or how to maximize time and output or the standard stuff you're going to be inclined to research. Consider the effects on your emotional well being and take measures to safeguard that. Make yourself aware of the fact that different personality types can have varying adjustment periods to a fully remote environment. Going from a social office setting where you see and interact with people face to face constantly, to being at home (or wherever you decide to work from that day) and not being around people, can take some getting used to, especially if you're single or live alone. It's important to build bonds with your remote teammates. BriteCore is very mindful of the importance of the mental health and personal wellness considerations of remote work and has resources and Slack groups dedicated to helping you be your best - not just as an employee, but as a person. Remote work may not be for everyone, and that's okay, so based on what you know of yourself, really consider if it's right for you. I do sometimes miss working next to people, but I love the freedom and vastly reduced stress remote work affords. If you're extremely timid or introverted and hope to work in your little corner and not see or interact with anyone ever, please know that isn't the case. There are a lot of organizational changes, sometimes sudden, (not uncommon in a growing company), which leads to some uncertainty. Sometimes there can be a lack of intra-departmental communication, resulting in different teams being on different pages about something. Remote work in general can lead to some communication and coordination challenges. You may come to hate the sound of a Slack notification. Sometimes I have to mute or close Slack completely so I can get some heads-down work done with zero interruptions.

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  7. "Environment That Fosters Growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BriteCore full-time for less than a year

    Pros

    As an organization they are driven, transparent, focused on quality and don't lose sight of maintaining a culture as a completely remote organization. There are many opportunities to help improve the overall quality of the organization and it is always interesting on account of the fast pace. There are a lot of very smart individuals here who are great to work with.

    Cons

    Interpersonal communication and knowing when to "shut down for the day" can be challenging in a remote-first organization. There are some core back office functions that could serve the organization well at some point.

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  8. Helpful (1)

    "Flexible, Challenging Work Environment"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at BriteCore full-time

    Pros

    Remote work with flexible hours. Unlimited PTO as well as other great employee benefits. Opportunities available to learn and develop skills.

    Cons

    Many organizational changes and the direction of the company can change swiftly.

  9. Helpful (1)

    "Good place to work"

    4.0
    Current Employee - Scrum Master 

    I have been working at BriteCore full-time for less than a year

    Pros

    Flexibility, Diversity, and Great Benefits, Public Sharing

    Cons

    Everchanging Environment and constant worrry of Cyber Security

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  10. "Fast-Paced Work in a Flexible Environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BriteCore full-time for more than a year

    Pros

    BriteCore evaluates based on outcomes. Success is measured by moving things forward for our customers and our internal staff, not by politics or acting busy. Decisions are transparent and the company is open about wins, losses and future plans. Individuals comfortable speaking up, asking questions and proactively reaching out will be met by a variety of engaging, welcoming colleagues ready to assist and support.

    Cons

    The insurance industry is complex: unfamiliar terms, challenging business cases and unique workflows. While BriteCore (the product) strives to make things easy, there is much complexity in the software, reflecting the intricacies of the use cases it was designed to support. Individuals that are shy or those that look externally for instruction and motivation may struggle.

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Found 34 reviews