Bugcrowd Reviews | Glassdoor

Bugcrowd Reviews

Updated Dec 4, 2018

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Found 38 reviews

4.3
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
100%
Approve of CEO
Bugcrowd CEO Anish Gupta
Anish Gupta
5 Ratings
  1. Featured Review

    "Great company who cares about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bugcrowd full-time for less than a year

    Pros

    Awesome MGMT staff who cares about the work the employees do, listen to ideas and give space to do your job without being overbearing. Great SF location! Close to Bart, Ferry, Transportation. Too many employee perks to mention. Makes you want to come to work each day and be a contributor to the success of the company.

    Cons

    Parking isn't great but if you must drive there are many local parking garage options and you can use your commuter benefits.

    Advice to Management

    Keep up the transparency! It's refreshing and keeps us all wanting to work hard to help move the company towards more success.

    Bugcrowd2018-11-15
  2. Helpful (19)

    "Hey bro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bugcrowd full-time for more than 3 years

    Pros

    Hey bro like how bro can you be bro?

    Cons

    Just walk inside and feel the bro. Bunch of wanna-be salesman acting like 2nd graders. What a joke.

    Advice to Management

    None. Burn it to the ground!

    Bugcrowd2018-12-04
  3. Helpful (1)

    "On Our Way"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bugcrowd full-time

      Pros

      The business model and growth potential of Bugcrowd is super exiting as bug bounties are the wave of the future, and I believe will eventually take over how ALL businesses find vulnerabilities. We have an awesome business model that is set us up for success. It's so good, that other businesses in the bug bounty space our trying to copy what we do. But they don't have what we have, which is an awesome team of motivated...

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      Cons

      Changes within the company are happening very quickly. Too many changes so quickly can make things feel uncomfortable, but I suppose this would happen with any company in the technology space as you need to move quickly to stay above the competition.

      Advice to Management

      Sometimes Management has rushed and made decisions that has impacted employees without thinking about the impact on employees. Don't rush decisions you don't need to and perhaps get employee input for the things that are going to have an impact on employees.

      Bugcrowd2018-06-18
    • Helpful (4)

      "Company has a great mission - Not quite a 4+ rating though more like a 3.8"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Neutral Outlook
      No opinion of CEO

      I worked at Bugcrowd full-time for less than a year

      Pros

      The company has a great mission - making the online world safer for everyone leveraging the power of the crowd Good culture with nice fun people. You don't mind hanging out with them outside of work Spends money wisely. For instance is it really necessary to have catered lunch every day of the week. two breakfasts, one lunch and lots of great snacks. Bugcrowd hits the right balance of benefits and budget Company...

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      Cons

      Sales team does have a bro culture that other reviews have mentioned. They should strive to do better. You will notice it the second you walk in the door and walk thru the bus of plaid, beards and tattoos. Turnover in sales was very high for a while. New management has come in and there are continued changes and they should be done making moves soon. Marketing messaging is too focused on bounties. The reality is...

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      Advice to Management

      please see comments under "cons"

      Bugcrowd2018-05-11
    • "Top Company in a Critical Industry"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bugcrowd full-time for more than a year

      Pros

      Solid Vision and Mission (everyone is on board). Huge value for customers (you know that you're making a difference). Fantastic, smart and fun team (we're building together, learning together, playing together).

      Cons

      There is always too much that needs to be done with the success that the company is experiencing.

      Advice to Management

      Keep supporting your employees and they will take care of the company's success.

      Bugcrowd2018-04-25
    • "Awesome!!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bugcrowd full-time for more than a year

      Pros

      When I joined Bugcrowd, I was looking for an experience that would allow me to grow along with the company. Bugcrowd has absolutely delivered and continued to be awesome: - Exciting and growing industry - Highly skilled leadership team - Career growth opportunities - Fun/cool/supportive managers and employees - Tons of collaboration happening everyday - Great perks and benefits - AMAZING PEOPLE!!!!

      Cons

      Company has experienced several leadership changes over the last year.

      Advice to Management

      We've seen a lot of positive change over the last year to support our growth efforts (new Execs, more formal programs put in place, etc.). Please continue down the path of communicating -- and sometimes over-communicating -- the reasons for these changes. You've done an awesome job of this so far, and it goes a long way!

      Bugcrowd2018-04-23
    • Helpful (3)

      "Excited to be part of a growing comany"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in South San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bugcrowd full-time for more than a year

      Pros

      Company is growing quickly - Plenty of potential for career growth Great clients and projects to work on Strong Management Team Fun Co-workers Free Lunch on Tuesdays Free Breakfast on Monday and Thursdays Free Snacks and drinks Dogs are welcome Happy Hours

      Cons

      There is a lot of changes due to the company's growth

      Bugcrowd2018-01-25
    • Helpful (18)

      "Conflicted"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Bugcrowd full-time

      Pros

      It's a very unique space. The company provides an important service, has a great value proposition and a very talented crowd of security researchers who help make Bugcrowd relevant. There are a handful of teams that work tirelessly to make customers happy. The customers seem happy for the most part. There are many people within the company who are easy to get along with. Nice office in SF. Catered meals every now and...

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      Cons

      Despite all the good things this company has going for it, it falls short in many ways. It can be very disappointing on a daily, weekly and monthly basis. If the company succeeds-- and there's a good chance it doesn't-- it would be succeeding in spite of itself; sometimes Bugcrowd seems to willingly shoot itself in the foot. I'm not convinced the current model / leadership team is built for long term success. There is...

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      Advice to Management

      If there are changes which you feel should be made, make them. Don't take the easy way out. Consider going the extra mile to take care of your best people in ways that don't involve parties or pats on the back. There will be no better investment than investing in your top people. The company has clearly spent money in far more questionable ways than investing in talent.

      Bugcrowd2017-11-30
    • Helpful (19)

      "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in San Francisco, CA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Bugcrowd full-time for more than a year

      Pros

      As a company, the business is sound and there is great market opportunity. Product and Engineering teams are great. Good compensation and benefits.

      Cons

      Sales management is a disaster. There is no adequate plan for onboarding and continuing development primarily because mgmt approaches things with a reactive approach as opposed to being proactive. They simply don't want to invest the time or resources to coach up people. Instead they just try to put bandaids on everything.

      Advice to Management

      Do away with the "frat-boy" sales culture. It's self serving to those that are already doing well and intimidating to those that are really working hard to get better.

      Bugcrowd2017-11-14
    • Helpful (14)

      "Let them eat cake!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Enterprise Account Executive in Boston, MA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Bugcrowd full-time for less than a year

      Pros

      Cool office space with a well stocked kitchen. Free lunches and breakfasts. Employees are very welcoming when you first start out. Fun memes are posted in Slack regularly. Location allows for walks along the Embarcadero.

      Cons

      Fundamental breakdown at the management level. The Founder's biggest concern is with ensuring everyone is having fun and part of the family rather than running a business. The Sales culture is much like Marie Antoinette, sitting back on its chaise all day waiting for her minions to dote on it. The majority of time is spent finding leads on Linkedin rather than helping close strategic deals. If you're part of the fraternity...

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      Advice to Management

      Great move in replacing the CEO. The company needs a major cultural shift from an interpersonal standpoint as well as a focus on closing business and building a pipeline to be successful in the future.

      Bugcrowd2017-11-17
    Found 38 reviews