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ButterflyMX Reviews
Updated Aug 3, 2023
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Found 73 of over 82 reviews
80% Recommend to a Friend
92% Approve of CEO
Found 73 of over 82 reviews
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Recommend to a Friend
Approve of CEO
Aaron Rudenstine
45 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Disagreement isn't stifled and as I mentioned earlier, everyone is amicable, so its (generally) constructive." (in 6 reviews)
Cons
Ratings by Demographics
This rating reflects the overall rating of ButterflyMX and is not affected by filters.
- 5.0Aug 3, 2023Sales Development Representative (SDR)Current Employee, less than 1 yearNew York, NY
Pros
ButterflyMX is a forward-thinking company that prioritizes personal and professional growth. Leadership empowers new hires by providing educational courses and one on one training with experienced reps. At ButterflyMX, there is potential for upward mobility and career development. Additionally, they support their employees by offering exceptional benefits, including medical, dental, quarterly stipends, and more. If you want to work at an industry leader and collaborate with great people, ButterflyMX is a great fit for you.
Cons
It is a niche market. ButterflyMX's product and industry is unique and learning to prospect can take time.
ButterflyMX Response4moThank you for taking the time to leave a review and for sharing your honest feedback! We are happy to hear that you're experience has been a positive one with us! Thank you for your dedication and contributions to the company!
- 3.0Jun 28, 2023DirectorFormer Employee, more than 1 year
Pros
You’ll work with some of the most genuine and engaging people here. They’re smart not only in their respective fields, but also in other areas outside of work — and that diversity of thought is both energizing to work with and contributes to the company’s success. The product is solid and evolving in exciting directions as well, and the combination of SaaS and hardware make for interesting opportunities.
Cons
- Management seems overwhelmed — too many priorities means things don’t get done, and communication about those priorities is muddled so there seems to be lots of wasted effort on projects. - There’s been a fairly high amount of involuntary turnover not related to economic concerns. This begs the question: are the wrong people being hired, or are people not being supported with tools/resources they need to succeed? In addition, there seem to be terminations for very little cause, so your colleagues are here today gone the next, which has had a significant negative impact on company culture.
4ButterflyMX Response5moThank you for your review and for sharing your personal experience with the organization. This is helpful information for us to continuously improve as a business to allow us to provide a best-in-class experience to our employees. We agree that we have outstanding, intelligent, and energizing talent that allows our business to thrive! To address your concerns: Although we are scaling and we’ve got a lot of moving parts, our leaders have clear objectives and do their best to focus their time where it is most needed. In terms of involuntary turnover, we do our best to hire the right talent for our organization and equip them with the tools and resources to succeed in their role. If we run into a situation where an employee is struggling in their role due to performance, we ensure that we’re supporting the employee, setting clear expectations, and giving them the opportunity to improve. We take parting ways with employees very seriously so there we take all factors and perspectives into consideration before making decisions about someone’s employment. Our hope is that everyone on the team succeeds so we do everything we can to enable that.
- 5.0Jul 17, 2023Digital Marketing AnalystCurrent Employee, less than 1 yearNew York, NY
Pros
Since I started at ButterflyMX, the company provides an excellent work culture with a very warm welcoming team and everyone offering to help each other when needed. Additionally, the company’s onboarding experience was very well structured, providing excellent training and mentorship as well as new opportunities to learn and expand your skills.
Cons
So far at my time at ButterflyMX, I don’t have any cons!
ButterflyMX Response5moThank you for taking the time to leave a review. We are thrilled to hear that you are having a great experience and that you've enjoyed the onboarding process!
- 3.0Jul 24, 2023Sales Development Representative (SDR)Former EmployeeNew York, NY
Pros
Great benefits Great co workers
Cons
I wish I could have made it work. Benefits were awesome. They need time to figure it out. Too new of leadership.
ButterflyMX Response4moThank you for your feedback and for taking the time to leave a review.
- 5.0Jun 23, 2023Sale Development RepresentativeFormer Employee, less than 1 yearNew York, NY
Pros
Product is easy to sell. Leadership will give you the right resources to help target your prospects.
Cons
A lot of changes in processes, can be overwhelming but the bigger picture was and is always an effective & easier process.
ButterflyMX Response5moThank you for taking the time to leave a review. We are happy to hear that you are having a great experience!
- 3.0Feb 6, 2023Anonymous EmployeeFormer Employee, less than 1 year
Pros
Solid product Good benefits Potential to make good money CEO Aaron is amazing
Cons
The CFO is absolutely brutal. Extremely rude, discouraging, total lack of realistic expectations. Employees have quit solely because of him. Little to no training yet they expect high standards. Territories for sales are a mess, I’ve never worked for a company that doesn’t have states as territories. It’s a free for all that favors veteran sales reps.
4ButterflyMX Response10moThank you for sharing your experience at ButterflyMX. We’re working hard to scale our business, improve our training & development and evolve our operations. While we appreciate you sharing your perspective here, our people team would like to hear more about your experience —so that we can move forward in the most productive way possible. Please reach out to any member of our people team at any time that is convenient to you.
- 1.0Mar 7, 2023Client Success ManagerCurrent Employee, more than 1 yearNew York, NY
Pros
4 weeks PTO, but thats standard nowadays at most places
Cons
The Company puts out terrible hardware and does nothing to try to improve it. The engineers and technical teams in the company are amongst the worst I have ever worked with. They are scared to get out the phone with client to explain an issue and leave up to the non-technical people to explain. The accounting team is a bunch of idiots. They dont follow up to collect money and shift responsibility to everyone else. In fact they dont speak with clients on the phone when they have a billing issue.
8ButterflyMX Response9moThanks for taking the time to share your perspective. This is a difficult review to read. We’re sorry you feel this negatively about your experience at ButterflyMX. We’d also welcome the opportunity to learn more about your specific experiences so that we can better understand and improve. Please reach out to any member of the People team at your convenience.
- 1.0Jun 16, 2023SalesFormer Employee, more than 1 yearNew York, NY
Pros
Paycheck was on time, thankfully
Cons
Awful leadership, awful management. Hard to retain employees
2ButterflyMX Response5moWe're sorry to hear about your personal experience at ButterflyMX. To address your concerns, we wanted to share that our Leadership and Management Teams go through an extensive Leadership Development Program to allow us to continue educating, developing, and broadening our teams’ skillset from a People Management standpoint. We are confident that this will continue to keep our Leadership Team well-equipped with the tools that they need to successfully lead their teams. Although we won't be closing our doors anytime soon (thankfully!), we do appreciate you taking the time to provide us with your feedback and perspective to help us continuously improve our business. We encourage you to reach out to People@butterflymx.com if you're interested in having a conversation to share more information.
- 4.0May 9, 2023Sales DirectorFormer Employee, more than 1 yearNew York, NY
Pros
Product is very good. Easy to sell.
Cons
Commission Structure is not the best.
ButterflyMX Response7moThank you for your review and for sharing your feedback about your experience. We love our products and agree that our prospects and customers are excited about our offerings which makes it easy to sell! We are always evaluating whether our commission structure is optimized and would appreciate any additional perspective that you’d like to share. Please email us at People@butterflymx.com if you're interested in having a conversation.
- 2.0Apr 13, 2023Anonymous EmployeeCurrent Employee
Pros
Good benefits and PTO, good coworkers.
Cons
Low morale. Overworked. Very poor management from supervisors. Little career advancement. Unrealistic expectations.
5ButterflyMX Response8moThank you for your feedback. We are sorry to hear about your experience. We highly encourage you to share this insight with your Manager or you can speak with someone from the People Team at any time. Please email us directly at People@butterflymx.com and we would be happy to support you in any way possible.
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ButterflyMX Reviews FAQs
ButterflyMX has an overall rating of 4.2 out of 5, based on over 82 reviews left anonymously by employees. 80% of employees would recommend working at ButterflyMX to a friend and 80% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.
80% of ButterflyMX employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ButterflyMX 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ButterflyMX to be senior leadership, benefits, career development and the cons to be compensation .
