Pros
The product concept is good. Forrester recognizes the product as a leader.
Cons
The company prides itself in scientific and intellectual thinking. A principle that is consistently practiced is 'Insanity', which is defined by Einstein as "doing the same thing over and over and expecting different results”. How does this happen? Just follow the company slogan. 'S.I.M.P.L.E.' 1 - Hire friends or random sales people you meet from French expat community and events. 2 - Allow questionable performers to refer their friends and hire them too. 3 - Nominate people who are failed leaders and mediocre people managers to direct the business, again, even though it didn't work the last time. 4 - When someone is not cut out to market the product, send them to sales enablement to teach people how to sell the product. 5 - Let the blame roll downhill and secure executive management tenure while everyone else is...... you can fill in the blanks. 6 - Turn NY office into a halfway house for the CT unemployed and rejects. 7 - Acquired SaaS product to drive future growth, hired people who live and die by the 'talk only, execute never' principle, recruited overseas partners that don't sell, recruited remote staff that don't work, blew up the team like a cellphone factory reset. Then do it all over again with the same HL leadership. 8 - Sales performance is optional. No need to know HL sales performance number to grow ARR, just need to know Grand Central track number to go home. 9 - Tackle everything with 100% passion and 200% confusion. 10 - Repeat 1 to 9 and press play.