Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 29 reviews)); "Great management!" ((in 14 reviews)); "Nice people for the most part" ((in 7 reviews)); "Cool coworkers I guess" ((in 6 reviews)); "The supervisors are always there for you they make sure that they are available if you have any questions." ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"Our senior managers have all been here for over a decade." ((in 9 reviews)); "There was ALOT of favoritism." ((in 7 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What COPS Monitoring locations have received the highest employee ratings?

Scottsdale , Hunt Valley , Boca Raton , Nashville

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COPS Monitoring

COPS Monitoring reviews

3.5

59% would recommend to a friend

(184 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

COPS Monitoring has an employee rating of 3.5 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

184 reviews

5.0

Jul 19, 2025

Great place

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Wonderful place to work at this time.

Cons

No cons to report at this location.

3.0

Apr 7, 2025

Good as a second job

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Helping people, Never take your work home with you, some management were really great people, can work your way up if you are willing to put in the effort

Cons

Money is okay but could be more, hired employees tend to be younger & not quite as reliable yet

4.0

Apr 2, 2025

Good company to work for

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Lots of benefits, decent pay

Cons

High turnover and the point system

Viewing 1 - 3 of 184 Reviews

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Jobs at COPS Monitoring