Cardlytics Reviews | Glassdoor

Cardlytics Reviews

Updated March 11, 2017
69 reviews

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Full-time Part-time

3.3
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Cardlytics Co-Founder & CEO Scott Grimes
Scott Grimes
44 Ratings

69 Employee Reviews

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Pros
  • Great people with positive attitudes (in 6 reviews)

  • Fast paced company that gives you ownership of your responsibilities (in 5 reviews)

Cons
  • There is no 401k match and yearly raises are paltry (in 5 reviews)

  • If you are on certain teams, it may even be mandated (in 2 reviews)

More Pros and Cons

  1. Helpful (2)

    "Overall a good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Atlanta, GA
    Former Employee - Data Analyst in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cardlytics full-time (More than 3 years)

    Pros

    Intellectually stimulating, flexibility around schedule, fun environment, generally good group of people

    Cons

    With growth it is losing it's personality and the things that made it special, becoming more clique-ish and political

    Advice to Management

    Follow through on promises to employees, invest in the people who have a proven track record and go the extra mile, remember that talent is more than a specific technical skill set and success should not be a popularity contest


  2. "Good place to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Atlanta, GA
    Former Employee - Engineer in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    A fun and social environment.
    Depending on your manager and position flexible hours.

    Cons

    Leadership team lacks focus, which tend to create unused work by the engineering teams.

    Advice to Management

    Encourage inter-departmental communications, stay true to promises


  3. "Data Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    Pros

    Great development, fun and social environment, flexible work hours, open company atmosphere.

    Cons

    Lower pay than industry average, social cliches in certain teams, heavy politics and networking required to get ahead.

    Advice to Management

    Encourage inter-departmental communications, stay true to promises


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  5. Helpful (12)

    "Do Not Believe the Hype"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cardlytics full-time (More than 3 years)

    Pros

    Willing to accept almost anyone for entry-level positions, "free" snacks and "cool" office amenities, can bring your dog to work.

    Cons

    Office/facilities management demonstrates an openly tyrannical attitude by locking restrooms and arbitrarily blocking access to the "cool" office amenities. The leadership team is unable to construct consistent narratives as to why the company misses goals, performs poorly, or is "forced" to make difficult decisions such as firing dozens of employees. There have been multiple CTOs in just a matter of months (only two members of the original leadership team remain). Employees who are sales or client-facing are allowed and often encouraged to bully employees in operational roles into working 12+ hour days, then "reward" them with a $25 gift card to Starbucks. Accolades, awards, and promotions are reserved for those who demonstrate a willingness to play politics or successfully manage to hinder the career advancement of others through manipulation, lies, or coercion.

    Advice to Management

    Do the opposite of the cons listed above.


  6. Helpful (4)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cardlytics full-time (More than 5 years)

    Pros

    Fast paced company that gives you ownership of your responsibilities.

    Cons

    Growth at the company has subsided drastically, and product innovation has become stagnant.

    Advice to Management

    Maintain consistent priorities over the course of the year.


  7. Helpful (13)

    "Digital Marketing/Ad Tech Lovers, Look Elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Atlanta, GA
    Former Employee - Operations in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cardlytics full-time (More than 3 years)

    Pros

    Some of the smartest and incredibly creative people I've ever met. A good deal of employees are really invested in doing their very best.
    If you are a young professional, you will be paid horribly but learn a lot. You will be incredibly sought-after in the Atlanta job market because the general consensus is that "Cardlytics employees work their tails off" and aren't paid well.
    If you love to be social, you will really enjoy Cardlytics' many extracurricular activities. From a mothers' group to a running club, there's something for nearly everybody. People are extremely welcoming and kind, despite heavy workloads and long hours. Most people are willing to help others at the drop of a hat and that's something Cardlytics can be truly proud of.

    Cons

    If you're a woman and you choose not to attend Women of Cardlytics events, expect senior female employees come to your desk and ask, loudly, why you are not attending. They may even badger your manager via email or in person into making you go. If you are on certain teams, it may even be mandated. There is no way that a social networking group should be mandatory, and it is really unfair. Women are expected to attend these events, including offsites, but still are expected to get all of their work done.

    Political behavior is rampant at Cardlytics. There is a lot of back-biting - it is normal to be thanked profusely in person for bypassing SLAs and working late hours, and then later told that you "didn't do enough" and what you do "isn't that hard" in front of management. There are also a lot of people taking credit for things that other teams have fixed or found problems with. It is also not uncommon to hear some version of "I need you to do 'x' so I can get my bonus/commission". Promotions are arbitrary, and most people have noticed how there are very few minorities and/or women in leadership. Women in client-facing roles tend to fit a certain physical "type" and there are almost no minorities in client-facing positions.

    If you work in the programmatic arm of the business, expect a lot of late nights and weekends, no respect for SLAs, and a lack of support and resources. The company laid off the entire campaign team in March and hired a vendor instead. In April, the digital operations team was laid off and reduced from three to one and merged with the sales organization. The sales team and account management, for the most part, have no experience in digital media and are making it up as they go along -- but they're in charge of the digital operations from babysitting the campaign vendor to creative specs. Programmatic experience in Atlanta is highly sought after, but what Cardlytics is doing is extremely proprietary and doesn't translate well for your next gig if you're already a programmatic expert.

    Most people who were laid off in April are now seeing their jobs reappear on LinkedIn. Although some titles have been renamed or spiffed up, the job functions aren't any different. This is after the CEO said in the Atlanta Business Chronicle that layoffs were for "people who no longer fit the needs of the organization". If the jobs weren't necessary and no longer central to the organization, why is Cardlytics rehiring? I highly encourage those considering Cardlytics to read the articles regarding the layoffs in 2016 to see the cavalier attitude taken in print. All the free food and most expensive office space in Atlanta can't fix employees' morale.

    Turnover at Cardlytics is high and has been for two years. In fact, Cardlytics is now searching for its third CTO in six months. The only remaining executives from the original C-Level group are the CEO and COO - the rest have left or were laid off.

    Advice to Management

    Take a long, hard look at which managers have high turnover and fix the problem, immediately. Stop denying in company-wide meetings that you don't have a retention problem. You do. Four of your executives have quit within the last six months. Pay your employees what they're worth -- stop using previous history salary of applicants and the notion that CL is "a mature company with a start-up mentality" as an excuse for really crappy pay. Your employees work long hours, weekends are standard for a lot of teams -- stop celebrating the "work hero" in company stand-ups and get your overworked employees some additional support! Utilize your exit interview data, because there is a lot to learn from your departing employees.


  8. Helpful (12)

    "Chaos and dishonesty disguised by ping pong and beer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Atlanta, GA
    Former Employee - Anonymous in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cardlytics full-time (More than 5 years)

    Pros

    Amazing people (before the two recent rounds of layoffs), incredible office space (expensive and half-empty), group activities (which you'll be bullied into), a lot of opportunities to learn (because no one will train you), exciting and challenging work (before a re-org consolidated executive leadership, leaving incompetent managers unsupervised and too powerful, and competent managers without executive champions).

    Cons

    In the first years of its founding, Cardlytics was transparent and collaborative top-to-bottom. However, the climate of the company became suddenly and uncomfortably political in the past year. Most of the original employees who truly believed in Cardlytics' mission have been let go or have quit (including 3 CTOs in 5 months), and most of those left are there for a payout. One manager, for example, was allowed to routinely subvert legal and operations processes while providing personal financial reasons for doing so (e.g., bonuses, commission). This attitude is indicative of the recent shift in company values that has taken place: Revenue over Quality. Asking too many questions means that you are difficult to work with, and saying no means that you're not a team player (even if 'no' is the right answer). Expertise is no longer valued, as an employee's value is based solely on how quickly they can perform a task. You can be awesome at what you do (and the only one who does it), but if you aren't a "yes" person, be expected to be treated like an enemy. This is what the current job postings really mean when they list a "collaborative attitude" as a must.

    The ultimate con of Cardlytics, however, is that leadership will feed you ice cream sundaes, take you to free movies, buy expensive game consoles, and throw elaborate, alcohol-fueled parties, while reciting lines about how every employee is important to the success of the company and how Cardlytics is a family. But when the executive team failed to create a cohesive and obtainable directive for the company in 2015, they irresponsibly set the stage for the catastrophic layoffs and associated resignations of long-time employees in 2016. The CEO even admitted to the remaining employees that "some mistakes were made" in the hasty layoffs, and the company is already re-hiring for the exact same jobs from which people were let go. Such a large and impactful company-wide decision should never have to be made so quickly that experts and company loyalists are "mistakenly" let go. Perks do not make up for employee morale or distrust of leadership.

    Advice to Management

    My advice is directly to the executive team: Know your directors and managers better. When you know which ones are reliable, listen to them, as they are in the trenches and can lend valuable knowledge if given the opportunity. When you know someone isn't reliable (or worse, is detrimental to the company's success), get rid of them! Know who your company's true contributors are and protect them. Stop publicly referring to your business partners as an insensitive term for mentally disabled which Glassdoor's policies prohibit users from even posting (this review originally had 20 'Helpful' votes before being flagged and removed for containing the word). Your partners allow the company to function, and such terminology is classless and unprofessional. The business's current state does not encourage the trust of your partners, clients, or employees, and earning that trust back should be top priority.


  9. Helpful (1)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cardlytics (More than 3 years)

    Pros

    Great work-life balance, free snacks and fun environment.

    Cons

    Internal communication are still lacking. Executives are not engaged and don't know what is going on at the ground level.

    Advice to Management

    Improve communication and actually listen to the employee feedback regarding the company and the products.


  10. Helpful (3)

    "Good for a startup"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Cardlytics (Less than a year)

    Pros

    Great people with positive attitudes

    Cons

    Low growth opportunity unless in senior managment


  11. Helpful (1)

    "Great place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Cardlytics full-time

    Pros

    The people and the atmosphere is what makes this place special. The playing field changes frequently and the company is redefining marketing. It's cool to be a part of that.

    The office space is spectacular and it makes showing up to work fun.

    Cons

    The great atmosphere is a counterbalance for the fact that you can't get paid as much as you could elsewhere. The priorities can change frequently, causing some frustrating.

    Advice to Management

    The management does a great job of keeping the atmosphere open and fun, but more attention could be paid to keeping everyone aware and a part of major decisions.



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