CareFirst BlueCross BlueShield Reviews | Glassdoor

CareFirst BlueCross BlueShield Reviews

Updated October 14, 2018
288 reviews

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3.6
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CareFirst BlueCross BlueShield Chief Executive Officer Brian Pieninck
Brian Pieninck
9 Ratings

288 Employee Reviews

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Pros
  • "Benefits, Work from home option" (in 20 reviews)

  • "Work life balance friendly organization" (in 20 reviews)

Cons
  • "Work life balance and dirty politics" (in 6 reviews)

  • "Upper management is very out of touch with operations" (in 10 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work, great benefits, mission and work life balance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareFirst BlueCross BlueShield full-time (More than 10 years)

    Pros

    I've worked at CareFirst for 11 years and it has been a place that I eventually would call home. It has allowed me to learn so much and progress in my career in a positive nature. The management staff that I work under has provided opportunities for me to grow and opened up doors for my success. I can't say enough about the benefits as well. I've enjoyed my time with the company and look forward to what the future brings.

    Cons

    I don't have any Cons to report at this time.

    Advice to Management

    Continue to look at the organization and always look to make positive changes in the future. Listen to the associate feedback in the annual review survey - its the feedback from the associates that makes the company that much better.


  2. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    you can learn almost anything. Coworkers become family. Long term Temp positions. Internship positions

    Cons

    Ladies are a little caddy.

    Advice to Management

    Keep doing your thing!

  3. "Lead Desktop Virtualization Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CareFirst BlueCross BlueShield full-time

    Pros

    very flexable with working remotely

    Cons

    a lot of cultural difference that make it difficult to commuicate

    Advice to Management

    Treat all cusotmers the same


  4. "Top Employer in the MD/DC Region"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareFirst BlueCross BlueShield full-time (More than 3 years)

    Pros

    Great benefits
    Nice work-life balance
    Meaningful work
    Company is committed to the community
    Lots of training and professional development opportunities.
    Great salary

    Cons

    Lots of layers in management making the process for reviews and approvals challenging which can slow down associate productivity.
    Many associates have been in their roles for a long time which can make it difficult to get promotions.
    Size of the organization can make communicating effectively challenging.
    Culture is very corporate and "politics" play a role in many departments.

    Advice to Management

    Modernize your approach to being transparent with customers. We avoid talking about or stating our position on tough issues but being open about these topics could improve our brand perception.

    Consider more modern work/life balance practices and benefits:
    Parental leave could be better, especially for a health insurance company.
    Work from home and flex hours will go a long way in retaining and recruiting talent.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CareFirst BlueCross BlueShield full-time (More than 8 years)

    Pros

    Health benefits, Holiday, vacation days and sick time package is very good.

    Cons

    some government holidays you have to work as well as Good Friday.


  6. "Technical Lead"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Benefits, Work from home option

    Cons

    Work life balance and dirty politics


  7. "Overall good, pay could/should be better..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Owings Mills, MD
    Current Employee - Anonymous Employee in Owings Mills, MD

    I have been working at CareFirst BlueCross BlueShield full-time

    Pros

    The company culture is great, there is room for growth in the company..

    Cons

    Your experience largely depends on what building you are in. Pay for non management is average.

  8. "Local Care Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareFirst BlueCross BlueShield full-time (More than 3 years)

    Pros

    Great team work, executive support, financial incentives, and a PCMH program I am proud to be a part of.

    Cons

    Important to set boundaries to prevent job at home from creeping into private life.


  9. "Care Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at CareFirst BlueCross BlueShield full-time (More than a year)

    Pros

    Leadership is interested in feedback about process and job function.

    Cons

    Unrealistic expectations. Frequent process changes.


  10. "Not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CareFirst BlueCross BlueShield full-time (More than 5 years)

    Pros

    Great reputation in the industry

    Cons

    CareFirst does not give raises, not even cost of living increases. This is their standard....your starting salary is your lifetime salary.

    Advice to Management

    Treat your employees as you treat yourself.


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