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CareFirst BlueCross BlueShield Reviews
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    CareFirst BlueCross BlueShield Reviews

    Updated December 5, 2018
    294 reviews

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    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    CareFirst BlueCross BlueShield Chief Executive Officer Brian Pieninck
    Brian Pieninck
    12 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Autonomy, Interesting, work life balance" (in 21 reviews)

    • "Benefits, Work from home option" (in 20 reviews)

    Cons

    • "Work life balance and dirty politics" (in 6 reviews)

    • "Upper management is very out of touch with operations" (in 10 reviews)

    More Pros and Cons
    1. Featured Review

      "Great place to work, great benefits, mission and work life balance!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Baltimore, MD
      Current Employee - Anonymous Employee in Baltimore, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at CareFirst BlueCross BlueShield full-time (More than 10 years)

      Pros

      I've worked at CareFirst for 11 years and it has been a place that I eventually would call home. It has allowed me to learn so much and progress in my career in a positive nature. The management staff that I work under has provided opportunities for me to grow and opened up doors for my success. I can't say enough about the benefits as well. I've enjoyed my time with the company and look forward to what the future brings.

      Cons

      I don't have any Cons to report at this time.

      Advice to Management

      Continue to look at the organization and always look to make positive changes in the future. Listen to the associate feedback in the annual review survey - its the feedback from the associates that makes the company that much better.

    2. "New leadership, new direction, more for our members, very exciting!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Vice President in Baltimore, MD
      Current Employee - Vice President in Baltimore, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at CareFirst BlueCross BlueShield full-time (More than 10 years)

      Pros

      Culture is by far the best. New leadership breathing fresh ideas and bringing new leaders into the organization to help transform and drive more value to our members.

      Cons

      Change is hard for some.

      Advice to Management

      Keep us moving. We are heading in the right direction.

      3. Join the CareFirst BlueCross BlueShield team
      See Our Latest Jobs

    3. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Owings Mills, MD
      Current Employee - Anonymous Employee in Owings Mills, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at CareFirst BlueCross BlueShield full-time (More than 5 years)

      Pros

      Strong company culture and emphasis on ethics. Collaborative place to work.

      Cons

      It’s a not-for-profit, so salaries aren’t quite as good as others in the area. Good benefits, though.

    4. "Ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Technical Delivery Manager in Owings Mills, MD
      Current Employee - Technical Delivery Manager in Owings Mills, MD
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at CareFirst BlueCross BlueShield full-time (More than a year)

      Pros

      Good Benefits
      Good Worklife Balance
      Great Culture with less conflicts

      Cons

      Too many tenured employees, resulting in having resources who are force fitted into positions leading to a lot of inefficiency
      Lot of involuntary employee exits, especially for those who spent few years
      In IT lot of outsourcing

      Advice to Management

      Have effective people at leadership levels.

    5. "Dental SBU"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Good BENEFITS , Worklife balance

      Cons

      Calls, Micro managing ,

    6. "Lead Desktop Virtualization Engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at CareFirst BlueCross BlueShield full-time

      Pros

      very flexable with working remotely

      Cons

      a lot of cultural difference that make it difficult to commuicate

      Advice to Management

      Treat all cusotmers the same

    7. "Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bonus in Rockville, MD
      Current Employee - Bonus in Rockville, MD
      Recommends
      Negative Outlook
      No opinion of CEO

      Pros

      Never worry about budget and good package

      Cons

      Political .. people talk to much but no action

      Advice to Management

      Do not BS and just do the work

    8. "Top Employer in the MD/DC Region"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at CareFirst BlueCross BlueShield full-time (More than 3 years)

      Pros

      Great benefits
      Nice work-life balance
      Meaningful work
      Company is committed to the community
      Lots of training and professional development opportunities.
      Great salary

      Cons

      Lots of layers in management making the process for reviews and approvals challenging which can slow down associate productivity.
      Many associates have been in their roles for a long time which can make it difficult to get promotions.
      Size of the organization can make communicating effectively challenging.
      Culture is very corporate and "politics" play a role in many departments.

      Advice to Management

      Modernize your approach to being transparent with customers. We avoid talking about or stating our position on tough issues but being open about these topics could improve our brand perception.

      Consider more modern work/life balance practices and benefits:
      Parental leave could be better, especially for a health insurance company.
      Work from home and flex hours will go a long way in retaining and recruiting talent.

    9. "CareFirst is typical corporate America"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Owings Mills, MD
      Current Employee - Anonymous Employee in Owings Mills, MD
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at CareFirst BlueCross BlueShield full-time (Less than a year)

      Pros

      Friendly environment. 9am-5pm hours.

      Cons

      average to below average benefits and compensation. Below average training opportunities. Very typical corporate culture.

    10. "Great Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      you can learn almost anything. Coworkers become family. Long term Temp positions. Internship positions

      Cons

      Ladies are a little caddy.

      Advice to Management

      Keep doing your thing!