CareGuide Reviews

Updated Jun 23, 2020

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3.3
59%
Recommend to a Friend
50%
Approve of CEO
CareGuide Chief Executive Dad John Philip Green (no image)
John Philip Green
33 Ratings
  1. Helpful (6)

    "Retired DayCare Owner"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Owner in Savannah, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CareGuide full-time for more than 10 years

    Pros

    I have always have fun teaching learning and playing with kids of all ages special handicapped children no matter their difficulties but I thought I wanted to retire after 16 years I've been home baby 5 months and I really miss my interaction with all the children so here we are

    Cons

    I will not accept or tolerate disrespect in any situation

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  2. Helpful (15)

    "Ingenuine CEO - what you see is not what you get"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CareGuide full-time

    Pros

    Great work life balance Career development perks Focus on promoting women in tech

    Cons

    CEO not forthright with employees on matters such as equity, culture Nepotism - employees close with CEO get promoted Product is still very much web 2.0

    CareGuide Response

    July 5, 2018

    Thank you for acknowledging some of the great the pros of working at CareGuide. We appreciate your feedback on the areas that have disappointed you Being the CEO of a rapidly growing company can be very challenging and we really appreciate the employees that stick around while we grow together.

  3. Helpful (56)

    "Really good learning experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CareGuide

    Pros

    I learnt a lot about the business in a very short time. I was challenged but also given a lot of guidance to do my role. The atmosphere is very friendly and open and the CEO John has a open door policy which I really appreciated

    Cons

    The work is not routine and its more projects based

  4. COVID-19
    Helpful (3)

    "Really Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Full Stack Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CareGuide full-time for less than a year

    Pros

    - Insane Professional Growth - Really close interdepartment teamwork - Constant opportunities to work closely with whichever component of the Org or system that you feel comfortable with - Culture within the company is easy and fun to mesh with

    Cons

    - typical software company problems, many people entering and leaving - nothing else within their control (ie, covid)

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  5. "I loved my experience at CareGuide!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CareGuide full-time for more than a year

    Pros

    The people and the mission of what CareGuide stands for! As a Sr HR Leader, I had the opportunity to sit at the table with the rest of the Sr Leadership team to ensure that the employee experience was top of mind in everything we did. I was listened to, respected, and supported. I am so proud of the fact that some truly phenomenal contributors were recognized and promoted to leadership roles because of their drive, passion, and willingness to learn. We hired externally but we also developed within! It was amazing to watch some of the smartest people that I have ever worked with lead with their minds but also their hearts. Working side by side with the Chief Executive Dad, I can attest to the fact that he leads with autonomy and trust. He gave us the space to do what we all did best and was always there if/when we needed him. When you spoke with him, he made you feel like the most important person in the world. That to me is priceless and so important!

    Cons

    The only downside I would say is decision making and alignment at times. Multiple products and different priorities can lead to having to make some tough calls about resources and priorities. As any passionate group of people, we all wanted our function or product to thrive so we learned how to work as a team to focus on the right things at the right time. DATA was very helpful here and CareGuide is one of the strongest data-driven organizations I have ever worked for.

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  6. Helpful (4)

    "Wonderful place to grow! Great team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook

    I worked at CareGuide full-time for less than a year

    Pros

    - Wonderful culture, it really feels like a family. - Everyone from coworkers to managers are really supportive and caring and wants to see you grow - Lots to do from an engineering perspective, the engineering and product managers are always open to new ideas and open to trying new technologies - I LOVED the weekly one on one interviews and the honest open communication, I could talk about anything that was on my mind even if it was outside of work and my manager would listen and always provide great feedback and advice - The yearly retreat(CareFest) is so much fun - Office snacks, Friday catered lunches, great benefits Via League - Strong product and engineering culture

    Cons

    - Needs more dogs in the office - Lots of old code in the backend codebase that needs to be improved upon on

  7. Helpful (3)

    "Stay away from this company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CareGuide full-time for more than a year

    Pros

    Great locations Unlimited Vacation Free Lunch Fridays

    Cons

    - Management has no management skills what-so-ever - No growth opportunities in the organization - Absent CEO - Some young and inexperienced people in the management roles - Close-minded management execs

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  8. Helpful (5)

    "A culture that all companies should aspire to"

    5.0
    • Work/Life Balance
    • Culture & Values
     in Toronto, ON
    Recommends

    I have been working at CareGuide

    Pros

    Having a healthy culture does not mean getting everything right on the first try, but it does mean that when things aren't ideal, people acknowledge that an issue exists, take accountability for their actions when necessary, and work collaboratively with others to make positive improvements.  These are the core tenets that CareGuide's team holds sacred across all levels and departments of the organization. These are also the tenets that shape the culture and offer employees a psychologically safe environment.

    Cons

    Given that an (almost) all-new exec team has been put in place over the past 6-12 months, it can sometimes take longer to reach consensus than would be ideal. That said, it's clear that there's a desire for improvement in this area, which gives me the confidence that this will resolve given a bit more time.

  9. COVID-19
    Helpful (5)

    "Know when it's over."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CareGuide full-time for more than a year

    Pros

    Benefits were good and unlimited vacation are the pros

    Cons

    Who uses a pandemic to hide a business running out of options? This company. They let many vital, smart people go and now the exec team is 1/3 of the staff, which is kind of funny if I'm honest. Who is left two manage? They told us that it's a temporary layoff, but they had massive money problems and were cutting all budgets back - they are buying time to keep the exceutives paid as long as possible. All in all, even without layoffs, this place was a big disappointment. The people in charge of employee satisfaction are a huge part of the problem. if you can't drink all of their coolaid with a smile, expect to be removed. and don't expect your output to count. The people they choose to keep in some cases are downright shocking vs employees who knew the product/ history/ customers. They claim to be in the care field but when choosing between what's best for users and whats best for themselves, they pick the latter. Beware thhis is not the place nor the people they claim to be in interviews or in your first few weeks, I'd say beware but I doubt they will weather this crisis. Like other reviews have said, too many mistakes over a long period of time.

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  10. Helpful (1)

    "You offered any in the company for not seem interesting working for y’all"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Edmonton, AB
    Neutral Outlook
    Approves of CEO

    I worked at CareGuide part-time for less than a year

    Pros

    Understandable with juniors and senior

    Cons

    I’m going to do what If i must do what’s other stoppable I will do for to bless for other day to be bless seed god bless more back

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