CareWorks Reviews | Glassdoor

CareWorks Reviews

Updated March 17, 2017
28 reviews

Filter

Filter

Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
William W. Pfeiffer
14 Ratings

28 Employee Reviews

Sort: Popular Rating Date

  1. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, OH
    Current Employee - Anonymous Employee in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareWorks full-time (More than 10 years)

    Pros

    Solid employer. Potential for growth due to many different divisions.

    Cons

    Company was much better when Bill and Rich were running things. After York bought the company things have gone downhill. Lots of turnover.

    Advice to Management

    re-evaluate Case Specialist pay as it relates to job duties and client relationships. Very important position that is seriously underpaid. This is why there is so much turnover.


  2. Helpful (2)

    "The Kind of Place that Will Drive you to Mental Illness, Alcoholism and Emotional Overeating!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Absence Management Specialist in Dublin, OH
    Former Employee - Absence Management Specialist in Dublin, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CareWorks full-time (More than a year)

    Pros

    Great colleagues, decent benefits, diverse workforce

    Cons

    If you enjoy being treated like a kindergartner, low pay, and being driven to mental illness, alcoholism, and emotionally overeating then CareWorks is the place for you! If you enjoy being treated like a kindergartner, low pay, and being driven to mental illness, alcoholism, and emotionally overeating then CareWorks is the place for you!
    Terrible management, out of touch with the needs of today's workforce, full of micromanagers, very poor workplace morale, low and unfair pay, way too large of workload, out of date system that crashes multiple times a day. Old school "respect people with fancy titles and know your place" work culture. Incredibly high turnover. Underbid clients and make up for it in passing workload, inflated service expectations to production level associates.

    Advice to Management

    Have more faith, trust and respect for your hardworking, production level employees. Get in tune with management practices of the 21st century. Invest more in engagement and retention. Become the kind of workplace that attracts and keeps quality talent.


  3. Helpful (3)

    "Company= A+, HR Leadership= F"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Dublin, OH
    Former Employee - Management in Dublin, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great employees who really care about their customers! This company has the ability to grow significantly, if HR and the senior executives would listen to its employees and the middle management team. Much of the "old" leadership has departed since the company was aquired, which is excellent and definitely serves the best interest of the employees.

    Cons

    The HR team is awful! It is led by a self-serving shrew who tries to influence personnel and management decisions based on her opinion of the candidate or employee. She has been there for years and she panders to the executive leaders so much that they fail to see how she treats middle management and front-line staff. If you don't "play her game", she tries to undermine your success. Beware! There is a lot of turnover, for obvious reasons.

    Advice to Management

    Get rid of Fran Watkins and the level of dedication, success, energy and loyalty the staff will exhibit will be immediately improved. She is a detriment to any organization!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "AMS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OHIO in Dublin, OH
    Current Employee - OHIO in Dublin, OH
    Doesn't Recommend
    Negative Outlook

    Pros

    None, co workers, location, this is forcing me to say 5 good thigs, but there aren't any

    Cons

    Management is terrible, systems not up to par, poor salaries, change in management every year, false promises, just overall a terrible place to work.


  6. Helpful (1)

    "Senior Absence Management Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Absence Management Specialist in Lancaster, OH
    Former Employee - Senior Absence Management Specialist in Lancaster, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CareWorks (More than 3 years)

    Pros

    I enjoyed working in a team atmosphere.

    Cons

    Unfortunately when you needed help, there was no one there to help.


  7. "Progressive company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Absence Management Specialist in Dublin, OH
    Current Employee - Absence Management Specialist in Dublin, OH
    Recommends
    Positive Outlook

    I have been working at CareWorks full-time (More than a year)

    Pros

    Very progressive company
    Highly value work-life balance
    Fair salaries
    Room to grow
    Business is growing rapidly

    Cons

    Along with rapid business growth comes sometimes being overwhelmed with work.. but it's ultimately a good problem to have


  8. Helpful (2)

    "meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Absence Administrator in Columbus, OH
    Current Employee - Absence Administrator in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CareWorks full-time (More than a year)

    Pros

    people are nice.
    sometimes free ice cream

    Cons

    although management is nice, there is very little structure. You can ask 10 team lead's the same question and get 10 different areas. Leads to uncertainty in performing role.


  9. Helpful (1)

    "case mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Case Manager in Indianapolis, IN
    Current Employee - Nurse Case Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CareWorks full-time (More than 10 years)

    Pros

    flexible works independent of supervision

    Cons

    poor pay. mgmt. out of touch with staff


  10. "Health Information Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Information Management in Dublin, OH
    Former Employee - Health Information Management in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CareWorks full-time (Less than a year)

    Pros

    Great Benefits. Nice work environment. Clear expectations. They spend money on quality equipment and maintaining it which is a perk if you have ever had to work with substandard equipment.

    Top brass says thank you and seems to respect the employees that work their so it's a happy environment.

    Cons

    No a whole lot of job mobility. The traffic getting out at the end of the day can be a bummer so be prepared to sit.

    Advice to Management

    Maybe some inside training so employees can move up instead of along.


  11. Helpful (2)

    "Overworked, underpaid."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Specialist in Dublin, OH
    Former Employee - Case Specialist in Dublin, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CareWorks full-time (More than a year)

    Pros

    Benefit were okay. The people who work there are lovely. Good experience to jump off to other jobs.

    Cons

    Management takes their jobs too seriously. Lots of busy work that is not state-mandated but reflects on your evaluations. This busy work takes away from getting the main parts of the job done.

    Advice to Management

    Less ice cream socials and more money directly to employees. We were all criminally underpaid.



Showing 28 of 28 reviews
Reset Filters