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CashEdge Reviews

23 reviews

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2.2
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CashEdge President and CEO Sanjeev Dheer
Sanjeev Dheer
14 Ratings

23 Employee Reviews

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  1. "Small company ready for success bought by Fiserv"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Sunnyvale, CA
    Former Employee - Manager in Sunnyvale, CA
    Recommends
    Neutral Outlook

    I worked at CashEdge full-time (More than 3 years)

    Pros

    Great company culture, structure and stability in a small company.

    Cons

    Over promising timelines leaving no buffer for project delays or failures.


  2. "Minor League Company in a Major League Valley"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Sunnyvale, CA
    Current Employee - Customer Support in Sunnyvale, CA
    Negative Outlook
    Disapproves of CEO

    I have been working at CashEdge full-time (Less than a year)

    Pros

    Work from home privileges after approval from immediate manager, monthly fun events (took the place of Friday breakfast), 18 sick/PTO days for all employees, work-life balance is OK.

    Cons

    Management treats employees like children, medical benefits are minimal (bare minimum to disqualify anyone from Affordable Care Act, but for High Deductible Health Plan, majority of the deductible is employee's responsibility, PPO option costs are high), constant re-orgs and revolving door of management and employees, office culture is laid back but client issues are not often easily solved because of high turn over rates and internal processes can be slow or conflicting.

    Advice to Management

    Train management so they are not condescending to employees, offer better benefits and more training for employees beyond what clients are offered to reduce turn over.


  3. "Great company, great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering in Sunnyvale, CA
    Former Employee - Engineering in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CashEdge full-time (More than a year)

    Pros

    Great company, great people, great products

    Cons

    Conservative management style, Needs to be more aggressive


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  5. Helpful (1)

    "Good product but don't make money"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Sunnyvale, CA
    Former Employee - Team Lead in Sunnyvale, CA
    No opinion of CEO

    Pros

    Get online banking working experience.

    Cons

    Team cooperation to get product done at good quality.

    Advice to Management

    Improve product to make money.


  6. "good work and team"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Recommends
    Approves of CEO

    Pros

    -- Company has good product line and vision
    -- talented pool of resource
    -- Ping Pong table
    -- you can maintain balance between work and personal life, depending on your team ofcourse.
    -- good company to work with.

    Cons

    --need to improve the performance structure . They are taking corrective actions now... hope they continue in the right direction.
    -- max 2 week holidays in a row...

    Advice to Management

    Thanks for taking steps for performance review process. keep up the work on this direction.
    good communication with the employees in the key.


  7. Helpful (6)

    "Cashedge - Strong Product but zero Leadership Qualities."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Sunnyvale, CA
    Former Employee - Analyst in Sunnyvale, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Industry experience. Cashedge has good knowledge in Payments Industry and its functioning.

    Cons

    Senior Management seriously lacks leadership capabilities. Most people in senior positions (director and above) are over-promoted and lack basic leadership and project management skills. As a result, many competent senior employees have chosen to leave the firm. Management is well aware that employee morale is very low but does not want to address the issue.

     The company is very used to slipping deadlines. When employees leave, Management is not bothered as they know they can slip another set of deadlines and be okay.

    Advice to Management

    People managers should be advised to take formal training in Leadership and Project Management.


  8. Helpful (3)

    "Only here because the economy is bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Detection Specialist in Sunnyvale, CA
    Current Employee - Fraud Detection Specialist in Sunnyvale, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Casual environment. Employees under my general department are nice and competent. Salary for my position is decent. Benefits start on first day of employment. Stock options - although, not public yet. Has new products; potential for growth.

    Cons

    Only 3 weeks PTO total. No raises/cost of living increases. Bonuses are uncertain, not sufficient and it is not made clear how they decide who receives it. Company does not contribute to 401k. Communication within department and company is terrible. Company has been saying for a long time that they are going public "soon" but has not happened yet.
    Company is very unorganized with processes and procedures! Training is poor. In "start-up" mode after 10 yrs. Always uncertain about how company is really doing.
    When economy picks up, the turn over rate will be likely be very high like it was a few yrs back. Seems very top heavy with too many managers is each department.
    Would not recommend working here unless desperate for a job. Morale is low.

    Advice to Management

    Find new jobs. Cashedge is too much of a mess for you to be a good manager.


  9. Helpful (4)

    "If you are considering working at CashEdge, be aware that the political climate is volatile."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Sunnyvale, CA
    Former Employee - Project Manager in Sunnyvale, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    CashEdge has a near monopoly on internet banking applications for account opening, funding, and funds transfer.
    CashEdge's business model is conducive to revenue growth, as fees are charged for each transaction, and transaction volume of internet banking is increasing.

    Cons

    Empire building by some of the departments creates tension within cross-functional teams. Management's agenda is often hidden, or at best, poorly communicated. Ranking of individual contributors is forced into a 10-20-40-20-10 distribution, which is then used to discredit individuals and lower bonuses. Some employees have not seen a raise in 5 years. There are no cost-of-living adjustments or yearly pay increases.

    Advice to Management

    Recognize that there are morale problems, and openly address them with the employees. Conduct 360 degree reviews to provide feedback from the bottom up as well as top down. Institute yearly cost-of-living adjustments. Improve the ranking process to remove bias and favoritism. Improve top down communications.


  10. "Not Employee friendly environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at CashEdge full-time (More than a year)

    Pros

    Good and smart people
    new technology

    Cons

    Bad Management,
    Long Work hours witthout getting paid much

    Advice to Management

    Look after your employees


  11. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Negative Outlook

    I worked at CashEdge full-time (Less than a year)

    Pros

    Nothing. Just come to office do work given by lead - complete it at any cost and go home if possible

    Cons

    lots - space not sufficient

    Advice to Management

    good that you sold the company but FIS needs to handle the sick bunch of senior employees


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