Castlight Reviews | Glassdoor

Castlight Reviews

To filter reviews, or .

Found 297 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
81%
Approve of CEO
Castlight CEO John Doyle
John Doyle
77 Ratings
Pros
  • "Benefits are fantastic and Unlimited PTO makes me feel empowered to have a healthy work life balance(in 22 reviews)

  • "Culture is extremely important to me, and Castlight's flat organization, smart people and strategy brings it together for me(in 22 reviews)

Cons
  • "Work life balance is worst I have ever seen(in 15 reviews)

  • "There are some growing pains due to the recent merger and the fact that the product is still changing(in 22 reviews)

More Pros and Cons
  1. Great place to work! Love working here!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castlight full-time for more than a year

    Pros

    Environment is collaborative and supportive. Competitive compensation, great benefits, well stocked kitchens, great coworkers, open floor plans, amazing culture!

    Cons

    None, nothing negative to say. So far so good!

    Advice to Management

    None

  2. Implementation

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castlight

    Pros

    Love working here because team is helpful , manager cares, product is great and culture top notch with competitive pay and good work life balance

    Cons

    Interviewed at some really bad companies in the healthcare industry where their implementation manager was disrespectful, demanding and a micromanager rwoo

    Advice to Management

    Its ok to ask employees to review on glassdoor, all companies do it and we never say what to rate..keep hiring top tier talent and retaining

  3. Helpful (3)

    Culture and Leadership

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castlight full-time for more than a year

    Pros

    I’m currently a full time employee at Castlight Health. The company truly cares for it's mission - helping people navigate healthcare and promote wellbeing for happy and healthy lives. I have not seen any company that live and breathe its culture attributes to the extent Castlight does - One Team, On a Mission, Making Things Happen. People here genuinely care about their colleagues, customers, end users and business....

    Show More

    Cons

    So far, none at this point

    Advice to Management

    Keep up the great work and continue to encourage hard working people.

  4. Helpful (10)

    Don't bother...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Castlight full-time

    Pros

    There are a lot of pretty decent folks that work in product and design. Many of them work hard and are committed to doing a good job.

    Cons

    Highly political environment. Lots of backstabbing and politics. Upper management in Product/Design is cold and duplicative. They will tell you one thing to your face, then send emails indicating the opposite. Don't be fooled by the 4 and 5 star ratings. If you pay attention, you can catch when employees were prompted to provide good ratings. For example, take a look at around March 8, 2018. You will see several...

    Show More

    Advice to Management

    No thanks.

  5. Helpful (2)

    Culture

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Castlight full-time for more than 2 years

    Pros

    Hands-down, this is the best company culture I have experienced in my career. I can bring my true self to work every day, and I have less stress because of it. I can focus on work that really matters that everyone seems to be passionate about. Leadership are open and transparent and employees are collaborative and accepting. There is something truly special here at Castlight, and our mission is worth working towards.

    Cons

    Like all companies, we have had bumps along the way, but whenever there is a change, it is done with careful consideration and respect.

    Advice to Management

    Stay the course, and thank you for the open communication.

  6. Helpful (7)

    Support

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend

    I have been working at Castlight

    Pros

    Nice co-workers Decent benefits Food on Wednesday ... ...

    Cons

    Caucasian leader(s) call the black women “home girl” and make it a point to demean them in any given opportunity. I thought this could be resolved with sensitivity training but leader(s) have since proclaimed on several occasions to be a “Strong black woman”. In the most recent rant It was followed by “I don’t need no man!” Constantly mocks our culture but apparently doesn’t feel comfortable enough to speak to...

    Show More

    Advice to Management

    Come and talk to all of the employees to find out what is really happening in Charlotte

    Castlight Response

    November 13, 2018

    Castlight is one of the most diverse and inclusive software companies around according to an externally led, third-party study on us. We believe in diversity and inclusion enough that we recently held focus groups representing all walks of life at Castlight, and including employees ...

    Show More
  7. Helpful (3)

    A great experience

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castlight full-time for more than a year

    Pros

    I've had jobs where I dreaded coming to work every day, and it is a huge relief not have that experience at Castlight. I actually enjoy coming in to work every day because I work with great people that I like, and the workload is challenging, but rewarding and not overbearing. For some positions, this may not be the case, but work/life balance has been great on the customer experience/design side. The office is big,...

    Show More

    Cons

    Recent layoffs put a damper on company morale for sure. This restructuring may be for the best in the long-term but it took its toll across the company short-term. It seems like senior leadership has not held themselves as accountable for recent missteps as they should have, as I've only seen promotions among senior leaders while droves of employees have had their jobs eliminated. That being said, the long-term mission...

    Show More

    Advice to Management

    Use learnings from recent activities to catapult the company forward.

  8. Helpful (20)

    Customer Success

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Castlight full-time for more than 4 years

    Pros

    Above average pay for the role. Great maternity leave

    Cons

    Culture, environment, product, teams and management. To say this was the most dysfunctional working experience in my career is an insult to dysfunctional work environments. Complete apathy to help one another succeed. There is no real rhyme or reason behind the management and assignment of accounts. Turnover was extremely high in my time at Castlight with staff in key support, operational and client facing roles constantly...

    Show More

    Advice to Management

    I would gut the entire SLT and try to start over.

  9. Helpful (3)

    As good as it gets

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Designer in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Castlight full-time for more than 6 years

    Pros

    Great work / life balance Female leaders Smart leaders that empower the teams they manage and are passionate about the company's mission Transparent leadership that leads by example

    Cons

    Five words minimum goes here.

  10. Helpful (2)

    Engineering

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castlight full-time for more than 2 years

    Pros

    The people, tech stack and company mission are top notch. The product has high potential to improve care guidance and well being of millions of employees. Companies benefits and career development oppurtunities are good.

    Cons

    Not many that I can think of but it comes with some of the b2b business challenges.

Found 297 reviews