Castlight Reviews
Updated Jun 15, 2019
Found 306 reviews
"Culture is extremely important to me, and Castlight's flat organization, smart people and strategy brings it together for me" (in 23 reviews)
"Benefits are fantastic and Unlimited PTO makes me feel empowered to have a healthy work life balance" (in 22 reviews)
"There are some growing pains due to the recent merger and the fact that the product is still changing" (in 22 reviews)
"Work life balance is worst I have ever seen" (in 15 reviews)
"An evolving company"
StarStarStarStarStar- Work/Life Balance
- Compensation and Benefits
RecommendsApproves of CEOI have been working at Castlight full-time for less than a year
Pros
Amazing and fun coworkers, competitive compensation, admirable mission. I am happy coming into work each day and truly feel like exciting times are ahead!
Cons
I do understand some of the more negative reviews on this site, but feel that is inevitable in any company that has gone through as many changes as Castlight has over the years. I feel confident those difficult times are largely behind the company. As a newer employee, my only con is that there are sometimes frustrating gaps in internal processes and infrastructure that are surprising for a company that is well past its...
Show MoreAdvice to Management
Continue (and over-invest) in communicating through a variety of channels, especially in regards to the vision, mission, and culture.
Castlight2019-06-07- Helpful (1)
"Gambled on Jiff & Lost. Sell or bust."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Castlight full-time for more than 5 years
Pros
+ 1 star for benefits (fully paid insurance premiums, generous mat & pat leave, unlimited PTO [job & manager dependent]) + 1 star for career growth & opportunity (although much of this opportunity comes from attrition and layoffs)
Cons
- rushed & ultimately failed on the due diligence & integration of the Jiff acquisition which led to extreme mismanagement of people and operational chaos. over two years in without combined engineering stack, teams, systems, and processes and still no cohesive vision from management for how to fix (spent an entire year trying to implement an OKR system only to rip it out and disband company OKRs) - ineffective...
Show MoreAdvice to Management
Management & HR are aware of all of the issues but are unwilling to address them for fear of destabilizing an already precarious company prior to a sale (the sole focus of SLT at this point). Unfortunately, this inaction fosters a toxic environment where employees feel unsafe, unprotected, overworked, stuck, ignored, and, worst of all, devalued. An event beyond their control (loss of another top 5 customer [lost...
Show MoreCastlight2019-06-15 - Helpful (1)
"Solving important problems and moving fast"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Castlight full-time
Pros
-lots of opportunity for growth -great product making a real difference -impressive customer base -leadership invested in growth and team development
Cons
-ongoing post-merger pain points -siloed knowledge on legacy teams
Advice to Management
invest in employer brand - we're doing really interesting and exciting things in the market and are the leaders in our space, but that doesn't come across to prospects and current employees through existing channels. continue to obsess over our customers and our users - product will stay competitive if we don't cut corners and remain endlessly curious about our end users
Castlight2019-05-21 "Good Product and People"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Castlight full-time for less than a year
Pros
-lots of sales enablement tech -great leadership/management -good pay/benefits -the Castlight App!
Cons
none really, there are challenges but those come with any sales gigs
Castlight2019-05-17- Helpful (1)
"Frustrating office politics"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Castlight full-time for more than a year
Pros
Quality work environment and a nice location. The company vision is admirable.
Cons
Office politics often get in the way of working across teams to get results. Managers are almost universally more concerned about receiving credit for team success and disguising or deflecting problems.
Castlight2019-05-29 - Helpful (2)
"User Support Specialist"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Castlight
Pros
Lunch, great co-workers, room for growth.
Cons
Castlight Support would succeed tremendously if the partnership with C3i EP could be deprecated.
Advice to Management
Discontinue ties with C3i, expand Charlotte support office, and allow employees more opportunity paths for growth within Castlight.
Castlight2019-04-17 - Helpful (3)
"Growing pains"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNo opinion of CEOI worked at Castlight full-time
Pros
Great benefits, great product, employees highly dedicated to the mission.
Cons
Within the CSM group lack of clear direction, structure, and support from management team hampered success.
Advice to Management
Within CSM - Improve employee on-boarding, account management skills training, and management training.
Castlight2019-04-07 - Helpful (4)
"Fun people, mediocre company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Castlight full-time for more than 3 years
Pros
Great people, great mission, solid benefits
Cons
Complete and utter disorganization. No solid direction, room for mobility, or continuity between teams. When I joined Castlight I knew it was a startup environment, but I thought they would have developed some sense of process and organization
Advice to Management
The companies mission is fantastic, but prove to us how we are helping people. We cant sell employers on the solution if you cant get your employees bought in as well.
Castlight2019-03-22Castlight Response
March 26, 2019 –
Thank you for your review and positivity around our great people, mission, and benefits. We have a clear, published direction, and we review progress with employees every quarter in our all-hands and CFO blog. Last year, we achieved cash-flow positivity due to our operational ...
Show More - Helpful (1)
"Great place to work! Love working here!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Castlight full-time for less than a year
Pros
Environment is collaborative and supportive. Competitive compensation, great benefits, well stocked kitchens, great coworkers, open floor plans, amazing culture!
Cons
None, nothing negative to say. So far so good!
Advice to Management
None
Castlight2019-02-06 - Helpful (1)
"Innovative but unfocused"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsApproves of CEOI worked at Castlight full-time
Pros
Cool product, smart people
Cons
Too many changes, office is super quiet
Castlight2019-02-21
Castlight Response
June 18, 2019 –
Thank you for mentioning our generous benefits and career growth. Both are important to Castlight, and we take pride in what we offer. We have a highly transparent culture and are very open about sharing company and people strategy to all employees. If anyone has issues, they are ...
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