Citadel Reviews | Glassdoor

Citadel Reviews

Updated September 12, 2018
176 reviews

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3.4
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Citadel Founder and Chief Executive Officer Ken Griffin
Ken Griffin
108 Ratings

176 Employee Reviews

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Pros
  • "Smart people, plenty of resources available" (in 24 reviews)

  • "interesting problems to work on; great benefits; people are friendly to each other" (in 13 reviews)

Cons
  • "Work-life balance is not as good" (in 20 reviews)

  • "long hours hard work its win or lose" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "Associate analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great work environment, great senior management

    Cons

    None i can think of.


  2. Helpful (6)

    "Back Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Citadel full-time

    Pros

    This review is specifically related to back office functions. The culture can be good in some ways if you like to work hard and independently, but there are so many issues with this place that will never get fixed

    Cons

    -People who haven't been able to take a vacation without working a huge amount in over a decade because management could not care less about employees' quality of life
    -Back office IT professionals worked to complete burn out levels and with no apparent interest in staffing up
    -Same issues above lead to rampant illness - have seen people working with everything from pneumonia to severe injuries because there is no concern for people to be healthy
    -People getting transferred, slow tracked, and fired after taking time off for medical or personal reasons
    -Lack of resources in IT and general reliance on third parties leads to horrible data quality issues that are barely being contained by even the most diligent employee. Mistakes everywhere, and if it's big enough, instead of trying to fix the actual problem management will just fire someone so they can save their own butt and say "it's been taken care of." I've seen so many great people get fired
    -The way they fire people - it may be necessary to some extent for security reasons - but it's pretty horrible. Immediate firing and escorted out - HR comes and slams stuff in boxes with no respect for the items - family photos mangled and likely needed possessions sitting for weeks before being returned to employees.
    -All hours (middle of night on weekend) phone calls/people screamed at for minor issues
    -No tolerance for stuff that is pretty normal in other modern offices, like working from home occasionally or leaving a tad early to catch a train - I guess the VPN is only there so that they can make you work on vacation
    -For all of the above, pay is not that much better than other comparable employers and benefits (especially to include families) are actually a lot worse than many other similar companies
    -You will most certainly not get promoted in back office functions without putting in a huge number of years (10+), and even then it's not likely

    Advice to Management

    I am pretty convinced that management knows all of this and does not care as long as the business keeps making money

  3. Helpful (6)

    "Not an inspiring place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Citadel full-time

    Pros

    Comp is higher than industry average.

    Cons

    Highly bureaucratic, political environment combined with top down decision making. Short-sided and reactive operations.
    Little to no care for employees.
    Innovation is not a priority.

    Advice to Management

    Hire people with values, leadership and management skills.


  4. Helpful (5)

    "researcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Citadel full-time (Less than a year)

    Pros

    interesting problems to work on; great benefits; people are friendly to each other

    Cons

    siloed environment; the company want junior employees to work on isolated problems so that when they leave, there is no damage to the company and no IP leak;


  5. Helpful (4)

    "Soul Sucking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citadel (More than a year)

    Pros

    Money is good
    Some colleagues are good

    Cons

    You give your life to the company
    No guidance
    Secrets

    Advice to Management

    Offer guidance and advice


  6. Helpful (8)

    "Many great people, most of them left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quantitative Analyst in Chicago, IL
    Former Employee - Quantitative Analyst in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Citadel full-time (More than a year)

    Pros

    Many talented people to work with here, and a great culture of constant improvement

    Cons

    Competing incentives from upper management make the environment challenging and unproductive

    Advice to Management

    Streamline and eliminate top heavy management and politics at the firm


  7. Helpful (4)

    "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Chicago, IL
    Former Employee - Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citadel full-time (More than a year)

    Pros

    Free lunch and good after hour events

    Cons

    Stressful, no long term projects. Short term (weeks) project one after another. Tight deadline but meaningless. People get fired very often.

  8. Helpful (10)

    "Abusive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Researcher
    Former Employee - Researcher
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citadel full-time (More than 3 years)

    Pros

    Free lunch. Nice hotel to stay while doing business trips.

    Cons

    1. Toxic environment - A lot of finger-pointing. Your manager will push you under the bus just to cover his mistakes. 2. Solid performers are let go while abusive managers who don't have a clue are kept in the firm.
    3. No clear directions. Management turnover is extremely high. Expect a new mandate every 2 weeks. What's worse, some new manangers come in and clean the house, firing people belonging to old regime.
    4. Ken Griffin is still thinking he has a technology-driven meritocracy firm. This is a joke.


  9. Helpful (14)

    "Dysfunctional Tech Org"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citadel full-time (More than 3 years)

    Pros

    The people there are intelligent and great to work with. Opportunities to work on interesting problems that aren't possible elsewhere.

    Cons

    The tech org is completely dysfunctional. Everything is red-tape and bureaucracy, with little silos carved out everywhere.

    Advice to Management

    You have the veneer of a "high-tech" company but in practice it feels like working for an old, dated company. Culturally there's a atmosphere of blame that stifles anyone from improving anything substantially or in a meaningful way.


  10. Helpful (2)

    "No job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in New York, NY
    Former Employee - Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citadel full-time (More than a year)

    Pros

    Good benefits, fair salary, potential for advancement (in theory)

    Cons

    No job security, no clear strategy for L/S divisions


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