Citadel Reviews | Glassdoor

Citadel Reviews

Updated November 1, 2018
180 reviews

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3.3
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Citadel Founder and Chief Executive Officer Ken Griffin
Ken Griffin
111 Ratings

180 Employee Reviews

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Pros
  • "Smart people, plenty of resources available" (in 24 reviews)

  • "interesting problems to work on; great benefits; people are friendly to each other" (in 13 reviews)

Cons
  • "Work-life balance is not as good" (in 20 reviews)

  • "long hours hard work its win or lose" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Associate analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great work environment, great senior management

    Cons

    None i can think of.


  2. Helpful (1)

    "Dynamic and Successful Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citadel full-time

    Pros

    Amazing talent combined with an organization that's constantly pushing for evolution has lead to the great performance since its founding.
    You will not be wanting for opportunity. Aggressiveness is rewarded.

    Cons

    Very fast moving, no time for a rest...ever

  3. Helpful (2)

    "Same Stuff Different Day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Chicago, IL
    Former Employee - Software Engineer in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Citadel full-time (More than 3 years)

    Pros

    Free breakfast, lunch, snacks, soda.
    Some smart colleagues.

    Cons

    No career growth unless you luck out being taken under the wing of a manager who is currently doing well with the CEO. No lateral movement either.
    Most projects are about fighting fires. Long-term proactive projects do not get the time of day.
    Everything is siloed with sharing of knowledge on a need to know basis.
    Some managers play favouritism and so it can get political.

    Advice to Management

    Push for internal career advancement rather than hiring outside managers most of the time. If you prioritize better long-term projects, you won't be fighting fires all the time.


  4. Helpful (1)

    "Work life"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citadel full-time

    Pros

    Great projects, free meals everyday

    Cons

    No growth, very flat organization

    Advice to Management

    be nicer


  5. Helpful (2)

    "Quantitative OpRisk Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Citadel full-time

    Pros

    Good pay, a number of good benefits

    Cons

    Very poor senior management and style of handling human capital

    Advice to Management

    Get organized, improve consistency and structure


  6. Helpful (16)

    "Back Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Citadel full-time

    Pros

    This review is specifically related to back office functions. The culture can be good in some ways if you like to work hard and independently, but there are so many issues with this place that will never get fixed

    Cons

    -People who haven't been able to take a vacation without working a huge amount in over a decade because management could not care less about employees' quality of life
    -Back office IT professionals worked to complete burn out levels and with no apparent interest in staffing up
    -Same issues above lead to rampant illness - have seen people working with everything from pneumonia to severe injuries because there is no concern for people to be healthy
    -People getting transferred, slow tracked, and fired after taking time off for medical or personal reasons
    -Lack of resources in IT and general reliance on third parties leads to horrible data quality issues that are barely being contained by even the most diligent employee. Mistakes everywhere, and if it's big enough, instead of trying to fix the actual problem management will just fire someone so they can save their own butt and say "it's been taken care of." I've seen so many great people get fired
    -The way they fire people - it may be necessary to some extent for security reasons - but it's pretty horrible. Immediate firing and escorted out - HR comes and slams stuff in boxes with no respect for the items - family photos mangled and likely needed possessions sitting for weeks before being returned to employees.
    -All hours (middle of night on weekend) phone calls/people screamed at for minor issues
    -No tolerance for stuff that is pretty normal in other modern offices, like working from home occasionally or leaving a tad early to catch a train - I guess the VPN is only there so that they can make you work on vacation
    -For all of the above, pay is not that much better than other comparable employers and benefits (especially to include families) are actually a lot worse than many other similar companies
    -You will most certainly not get promoted in back office functions without putting in a huge number of years (10+), and even then it's not likely

    Advice to Management

    I am pretty convinced that management knows all of this and does not care as long as the business keeps making money


  7. Helpful (7)

    "Not an inspiring place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Citadel full-time

    Pros

    Comp is higher than industry average.

    Cons

    Highly bureaucratic, political environment combined with top down decision making. Short-sided and reactive operations.
    Little to no care for employees.
    Innovation is not a priority.

    Advice to Management

    Hire people with values, leadership and management skills.

  8. Helpful (6)

    "researcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Citadel full-time (Less than a year)

    Pros

    interesting problems to work on; great benefits; people are friendly to each other

    Cons

    siloed environment; the company want junior employees to work on isolated problems so that when they leave, there is no damage to the company and no IP leak;


  9. Helpful (5)

    "Soul Sucking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citadel (More than a year)

    Pros

    Money is good
    Some colleagues are good

    Cons

    You give your life to the company
    No guidance
    Secrets

    Advice to Management

    Offer guidance and advice


  10. Helpful (16)

    "Abusive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Researcher
    Former Employee - Researcher
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citadel full-time (More than 3 years)

    Pros

    Free lunch. Nice hotel to stay while doing business trips.

    Cons

    1. Toxic environment - A lot of finger-pointing. Your manager will push you under the bus just to cover his mistakes. 2. Solid performers are let go while abusive managers who don't have a clue are kept in the firm.
    3. No clear directions. Management turnover is extremely high. Expect a new mandate every 2 weeks. What's worse, some new manangers come in and clean the house, firing people belonging to old regime.
    4. Ken Griffin is still thinking he has a technology-driven meritocracy firm. This is a joke.


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