Citadel Reviews | Glassdoor

Citadel Reviews

Updated March 16, 2017
134 reviews

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3.7
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Citadel Founder and Chief Executive Officer Ken Griffin
Ken Griffin
80 Ratings

134 Employee Reviews

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Pros
  • good environment and smart people (in 19 reviews)

  • You can learn a lot as a technologist (in 8 reviews)

Cons
  • Work-life balance can be challenging (in 14 reviews)

  • Long hours and EXTREMELY compartmentalized (in 8 reviews)

More Pros and Cons

  1. "Analyst Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commodities Analyst in Chicago, IL
    Former Employee - Commodities Analyst in Chicago, IL
    Recommends
    Approves of CEO

    I worked at Citadel full-time (More than 5 years)

    Pros

    Very good place to learn

    Cons

    Not a great place to advance


  2. Helpful (3)

    "Citadel Securities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Chicago, IL
    Former Employee - Software Developer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citadel full-time (More than 3 years)

    Pros

    Comp is very good. Free food is decent.

    Cons

    No work life balance (you would work 10-11 hours a day min), constant jokes from peers (and management) of "do or be fired". Interests are very short term. Failure is not an option. CYA culture everywhere. Zero planning. No transparency from above. Very poor communication when people come and go. One day you are sitting next to someone, next day he is gone. No notice, no nothing - just like that.

    Advice to Management

    Grow up. You have all the money in the world already.


  3. Helpful (1)

    "developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citadel full-time

    Pros

    very aggressive env; but some are not necessary

    Cons

    some very mean people; some people are nice


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    "Completely different experience depending on the team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Citadel full-time (More than a year)

    Pros

    - Passionate employees who know their respective fields very well and work hard.
    - Great compensation.
    - Getting specific tech or tools to use isn't a problem (money-wise, anyway) Still, this depends on the team you're on.
    - If you have a good boss (and boss's boss), you'll probably have a great experience.
    - The challenges at the scale Citadel operates at are uniquely interesting and they have some awesome solutions to some of these challenges.
    - Great office, food, gym, perks like that.
    - Generally good hiring culture (depending again on team).

    Cons

    - The worst siloing I've ever seen at a company. There are multiple bug tracking tools, code repository systems, wikis, and even chat/communication tools and it varies from department to department and team to team who uses what. This makes collaboration nearly impossible.
    - Very difficult to make an impact on the tech since it's so spread out.
    - You could end up on a very silo'd team with very little access to anything and your boss expects you to work all the time (including nights and weekends).
    - Lots of teams want to just buy solutions and build their own spaghetti systems instead of leveraging what's already been built elsewhere (within Citadel and from the open source community). Sometimes this isn't even really their fault - they just don't know what's out there.
    - Some of the code you'll find is comically bad because of deadlines, "not invented here" syndrome, and simply asking quants and traders to build software. This goes for use and abuse of databases and queuing technologies as well.
    - Very little service-oriented architecture. Lots of monoliths. Poor understanding of basic software engineering concepts like fault tolerance, re-trying i/o, exception handling, etc.

    Advice to Management

    - Set better company-wide work/life balance guidelines. Don't expect anyone to work nights and weekends all the time - that makes for unproductive workers and uninspired thinkers.
    - Build up a common tech stack that supports all modern languages and a few databases. Make sure EVERY technologist can access and use the same code base so there aren't a million re-implementations of the same things.
    - Embrace open source technologies. Commit back to projects you can. This is huge.
    - Instead of trying to hire more people, just let the people you already have form larger, cross-departmental groups so they can build a few, well-architected things instead of trying to build and manage many things on their own.
    - Let good engineers come together to build great systems over a long period of time instead of trying to rush a tiny team to build complicated bespoke scripts.


  6. Helpful (2)

    "Enjoyable and challenging working experience but weak career development expectation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Citadel full-time

    Pros

    Work is challenging and fun. Usually expectations from management is high, which can be a good incentive. Benefits are good. Co-workers are competent.

    Cons

    Projects are often short term and risky in terms of chance of success. Management do not consider much about talent development.


  7. "Talent Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citadel full-time (More than 10 years)

    Pros

    Citadel has passionist professionals who strive to be their best everyday. They are intelligent, compassionist, collaborative, and thinking of how they can improve the future today.

    Cons

    Depending on who you are, the pace is driven, intense, and filled with ipportunity.

    Advice to Management

    Continue to value the employees. They drive the culture forward and overall success of the firm.


  8. Helpful (1)

    "Senior Software Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive, in-house proprietary softwares so you can learn a lot. Allowed to fail few times. Food.

    Cons

    Hectic. You own a lot of software and no one to back, because they are busy themselves. So you feel the weight of responsibility. Not much chitchatting with colleagues. Daily routine is get in - slog - get out.

    Advice to Management

    Great company, flat organization, no bureaucracy - please keep it that way.


  9. Helpful (3)

    "Inbound Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Specialist in Honey Brook, PA
    Current Employee - Account Specialist in Honey Brook, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Citadel full-time (Less than a year)

    Pros

    The interaction with the members that call in regarding their acct. There are all kinds of different personalities that call in. I think it's excited to wait and c which kind of member you will receive on the other end of the line.

    Cons

    Selling the products to existing members for sales goals.. I feel there is too much pressure on obtaining sales. You should focus on what the member is requesting in the call and not what feature you can sell them.

    Advice to Management

    There are Toomey chiefs and not enough Indians. Too many people giving direction and everyone is on a different page from what the other manager, supervisor or senior has directed you to do.


  10. Helpful (3)

    "Busy, Rewarding, Rough"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Citadel full-time (More than 5 years)

    Pros

    Very driven and aggressive culture
    Sharp people
    Great infrastructure
    Good benefits

    Cons

    Work hours and stress can get out of control
    Workplace politics can get heavy handed at times

    Advice to Management

    A shift to a more collaborative (v/s a individualistic 'hero' image driven) culture will make things a lot better.


  11. "Quantitative Researcher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citadel (Less than a year)

    Pros

    Competitive environment
    people are collaborative, helpful, driven
    adapt steep learning curve
    world-class mentorship

    Cons

    information are strictly confidential so maybe you are not open to all the information



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