ComPsych Reviews | Glassdoor

ComPsych Reviews

Updated May 23, 2017
219 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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ComPsych Chairman and CEO Richard A. Chaifetz
Richard A. Chaifetz
131 Ratings

219 Employee Reviews

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Pros
  • There is focus on work-life- balance at ComPsych that I feel is important in order to stay fresh and at your best (in 19 reviews)

  • Free juices, snacks, bagels on Fridays and great holiday parties (in 10 reviews)

Cons
  • The pay is ridiculously low, benefits are expensive, and employees are treated like garbage (in 15 reviews)

  • Was not initially told that it is a call center (in 19 reviews)

More Pros and Cons

  1. Helpful (5)

    "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FMLA Account Manager in Chicago, IL
    Current Employee - FMLA Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComPsych full-time (More than a year)

    Pros

    The people at ComPsych are all very friendly and helpful to each other. They provide training and everything you need to be successful here. There has obviously been a big transformation of the company since the previous negative reviews. It is a solid company that is still experiencing a lot of growth. Free juices, snacks, bagels on Fridays and great holiday parties. They care about their employees and it shows. There is great diversity of employees as well.

    Cons

    I've been here two years and I have not found any cons.


  2. Helpful (4)

    "Good but not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ComPsych full-time (More than a year)

    Pros

    Free tix to Bulls and Hawks games in their suite
    Okay benefits, 401k, pension plans
    good company wide attitude; people are very friendly and willing to help

    Cons

    Salaries are below average for a city like Chicago

    Advice to Management

    Please pay your employees more, they will return the favor.


  3. Helpful (5)

    "I can't take it anymore...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GRU in Chicago, IL
    Current Employee - GRU in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ComPsych full-time (More than a year)

    Pros

    - Office Location
    - Since the work is not challenging, there is lots of time to look for other jobs (on your cell phone, not the computers, which they monitor).

    Cons

    - No opportunities for career advancement
    - Terrible management and senior leadership team
    - No recognition for a job well done
    - Outdated technology
    - The culture is oppressive
    - This is a call center

    Advice to Management

    Just be honest, fair, and decent in ALL your dealings with employees. The way you treat employees is a DISGRACE, especially for an EAP company.


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  5. Helpful (6)

    "A stable and secure position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FMLA Claims Specialist in Chicago, IL
    Current Employee - FMLA Claims Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComPsych full-time (More than a year)

    Pros

    As echoed in many of the reviews here, the people at ComPsych are, on a whole, wonderfully helpful and supportive. Its a real collaborative environment where your coworkers are willing to help you out with any questions that you have.
    As my first job right out of college, it does take a little getting used to the corporate structure compared to a retail or food service setting, but the stability of the hours and employment security cannot be matched by any job I've ever had.

    Cons

    job specific process changes can occur frequently and quickly and aren't always relayed to the team in a way that allows an ample opportunity to ask questions if certain aspects are unclear.

    Advice to Management

    direct management does well at acknowledging the good work we put in, but at times seem to have difficulty in providing direct and constructive feedback when asked about what we need to do to reach expert level. Also it seems that they have sometimes difficulty having tough conversations when an issue with one of their employee arises.


  6. Helpful (8)

    "Great space for team work and learning corporate culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resource Specialist in Chicago, IL
    Current Employee - Resource Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComPsych full-time (Less than a year)

    Pros

    Great HR department that is quick to respond to concerns! Incredible management that is easy to approach. I enjoy working here.

    Cons

    Stuffy office space can be a nightmare for people with dust allergies! And salary is low.


  7. Helpful (1)

    "FMLA Claims Specialist"

    Star Star Star Star Star
    Former Employee - FMLA Claims Specialist in Chicago, IL
    Former Employee - FMLA Claims Specialist in Chicago, IL
    Recommends

    I worked at ComPsych full-time (Less than a year)

    Pros

    Friendly work environment.
    If I ever had a question I never had to look far for help.
    ComPsych is a great company that values their employees!

    Cons

    Limited opportunity for working from home.


  8. Helpful (8)

    "I like it here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at ComPsych full-time (More than a year)

    Pros

    Frequent change because of a growing company.
    Have had great experience with management.
    Get what you make of it - advancement and a lot of upper level management exposure.
    Fantastic work life balance.

    Cons

    Benefit premiums are still high.
    Inflexibility regarding working from home.
    Punching in & out.


  9. Helpful (10)

    "EAP Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComPsych full-time (More than 10 years)

    Pros

    The company recognizes accomplishments and displays loyalty to longstanding and dedicated employees. High standards are expected.

    Cons

    In the beginning, sometimes felt misunderstood but with time this was corrected.


  10. Helpful (5)

    "Resource Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resource Specialist in Chicago, IL
    Current Employee - Resource Specialist in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ComPsych full-time (Less than a year)

    Pros

    Great boss and nice coworkers. Have freedom to do what I want in this department (Work-Life) as long as I meet goals and pass the audits. Pretty easy position.

    Cons

    Not much potential for growth in this department.


  11. Helpful (8)

    "Researcher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Researcher in Chicago, IL
    Current Employee - Researcher in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Annual raise is great, free snacks, juice, and coffee. Bagels on Fridays is also a perk! Double screen is great too! Great environment and friendly coworkers!

    Cons

    More flexibity to work from home would be great! Im only able to do it once a month! Most people that work downtown have more flexibility at other departments and companies!

    Advice to Management

    Working from home should be available in all depts not just some!


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