ComPsych Reviews

Updated Jul 3, 2020

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3.1
44%
Recommend to a Friend
43%
Approve of CEO
ComPsych Chairman and CEO Richard A. Chaifetz
Richard A. Chaifetz
210 Ratings
Pros
Cons
  • "It's NOT a tech company, its a call center(in 30 reviews)

  • "low pay scale, very little professional respect(in 27 reviews)

More Pros and Cons
  1. COVID-19
    Helpful (5)

    "Prepared and informed"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComPsych

    Pros

    I am so impressed with how quickly ComPsych reacted to the coronavirus. Most of my team already had work from home equipment, and I was sent home pretty quickly to help spread out the office and get everyone home. It’s only been a week, but my manager is keeping us all connected since we’re not physically together. I have friends at other companies still waiting to hear from their HR and CEO and meanwhile I’ve received numerous emails keeping us in the loop. I also know a lot of people already out of work or laid off, so I feel so fortunate that not only am I home but I have job security during this crazy time.

    Cons

    I wish I had my double monitors, things take so much longer on a laptop (also a mouse!). Also miss my bagels on Friday :)

    Continue reading
  2. "Great Opportunity but in a Toxic Industry"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FMLA Expert in Fort Lauderdale, FL
    Positive Outlook
    No opinion of CEO

    I worked at ComPsych full-time for more than 5 years

    Pros

    Good Entry Level Job out of College

    Cons

    The nature of the work in the FMLA Department provides very little bright spots. Companies contract FMLASource because their absenteeism is out of control. Our clients notify their employees that we are the Grim Reaper and it creates countless toxic escalated situations. Managers within the client companies want the department to go beyond the stated services provided and will often say we are the reason they had to be terminated from employment.

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  3. Helpful (6)

    "Avoid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ComPsych full-time for more than a year

    Pros

    Easy job, some co-workers are nice and friendly people.

    Cons

    Entire job overall is bad otherwise - low pay, bad benefits, bad management all the way up. Racism. Sexism. Poor training. Constant micromanaging, even the CEO will micromanage your job.

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  4. "Growing company"

    3.0
    Current Employee - Anonymous Employee 

    I have been working at ComPsych full-time

    Pros

    Innovative Company with room for growth

    Cons

    Business practices are slightly concerning

  5. Helpful (5)

    "Rapid turnover, no company culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ComPsych full-time for more than a year

    Pros

    Workload is very manageable and Team Leads are great (depending on what team you work on), solid work/life balance. Ideal for recent college grads / starting a professional career.

    Cons

    Salaries are extremely low, and company policy does not permit salary increases or promotions until work anniversary, whether or not an employee is already taking on a workload that would equate a more senior position. There are a lot of people who work very hard, and just as many who put in minimal effort with minimal consequences from management, making more work for motivated employees and devaluing those who meet or exceed expectations. Zero company culture. Employees don't even make eye contact or say hello to each other when passing in the hallway.

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  6. COVID-19
    Helpful (3)

    "So Great-Almost Amazing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComPsych full-time

    Pros

    This company genuinely cares about its employees. They have done an amazing job communicating to employees during the pandemic and did everything they could to get employees working from home as quickly as possible. They take work life balance seriously. The managers here are some of the best I've ever had to the pleasure to work with, they're smart and fair and want to make sure employees feel heard and can grow in their careers-wherever they lead. Plus little touches like bagel Fridays and jersey day keep the atmosphere around the office fun.

    Cons

    Stuck in the past when it comes to tech. They could absolutely be doing more to create a more agile workforce. There's no wifi in the office, no laptops-it's definitely stuck in the early 2000's when it comes to technology. I think this is the piece that could really take them to the next level.

  7. Helpful (2)

    "Not the best for an entry level worker"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guidance Consultant in Saint Louis, MO
    Doesn't Recommend
    Disapproves of CEO

    I worked at ComPsych full-time

    Pros

    Good pay, if money is all you're motivated by

    Cons

    Long hours, doing the same customer service work for 8 hours a day, no paid lunch, no room for growth

  8. Helpful (5)

    "Takes a toll on your personal life"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guidance Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at ComPsych full-time for less than a year

    Pros

    free bagels, juice, and nuts

    Cons

    HR didn't even show up to my exit interview and didn't cancel or notify me. My paychecks were often short of the bonus and I would constantly have to follow up with operations and payroll to get my full pay. It took 2 and a half months for me to get the 60$ bonus that should've been on my last paycheck Company only cares about money and the number of calls you take Terrible training Managers were unapproachable Micromanaging

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  9. Helpful (2)

    "Customer Experience Specialist"

    5.0
    Current Employee - Customer Experience Specialist 

    I have been working at ComPsych full-time

    Pros

    I love the people that I work with, they make sure you understand the material well

    Cons

    It is an intense training period right off of the bat

  10. Helpful (2)

    "Perfect attorney position for maintaining work life balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Legal Connect Attorney in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ComPsych full-time for more than a year

    Pros

    It’s a great team of attorneys to work with. Everyone is helpful and and willing to assist. The location is awesome for anyone looking to work downtown and the work/life family/work balance is better than any attorney position that I am aware of.

    Cons

    None that come to mind.

Found 360 reviews