Consumer Cellular reviews

3.6

69% would recommend to a friend

(808 total reviews)

Ed Evans

71% approve of CEO

68% positive business outlook

Consumer Cellular has an employee rating of 3.6 out of 5 stars, based on 808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

808 reviews
5.0
Mar 6, 2026

A great place to build a career!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

•People first approach (both employees & customers) •Career advancement (ample opportunities to promote, development from leadership, and continue education options) •Fun and celebratory environment (frequent appreciation events, milestone celebrations, reward programs, recognition, etc.) •Generous benefit package (time off, paid holidays, medical/dental/vision, tuition reimbursement, cell phone plan, and the list goes on and on) •Work from home option •Bonus programs While this list is not all inclusive, it certainly gives some great highlights I have enjoyed in my time with Consumer Cellular. I started over 13 years ago as an entry level employee and have been afforded many rewarding opportunities to advance my career through numerous promotions. What started as an uncertain jump into a new industry resulted in a fulfilling career that I have had zero regrets about. Consumer Cellular believes that happy employees make happy customers, and both are equally important. Because of this, I not only get to enjoy what I do for work every day, but I’ve had the job and financial security to pursue life goals outside of work such as purchase multiple homes, start a family, and enjoy a wonderful work/life balance. For anyone considering, I would highly recommend Consumer Cellular as a place to call your work home!

Cons

I genuinely do not find any cons in working for Consumer Cellular. If I had to share anything remotely close, it would be that the company is top rated in it’s industry and very successful, which leads to rapid growth and a fast-paced environment in pursuit of remaining the best! So, while I do not feel this is a con as this provides ample opportunities for growth and promotions, it may be perceived as one to those who are not a fan of continually evolving their skills.

avatar
Consumer Cellular Response
3mo
Thank you for sharing your experience and for being part of the Consumer Cellular team for over a decade! We’re incredibly grateful for the dedication and passion you’ve brought to our customers and our culture over the years. It’s wonderful to hear how our people-first approach, growth opportunities, and supportive environment have helped shape such a fulfilling career journey. Stories like yours truly reflect what we strive for every day—creating a place where employees can grow, succeed, and feel proud of the work they do. Thank you again for your continued contributions!
5.0
Jun 15, 2026

Awesome Job

Recommend
CEO approval
Business Outlook

Pros

Store Hours STO PTO Commission Phone Benefits

Cons

Only con would be working at a slow store or having a slow month.

1.0
Jun 15, 2026

Understanding management but harsh on metrics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can be understanding in some things

Cons

Will over look your high scores for one bad metric. Get threatened to be written up if you don't get better in that ONE section.

Viewing 1 - 3 of 808 Reviews

Glassdoor has 828 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.