Continuum Reviews | Glassdoor

Continuum Reviews

Updated May 11, 2017
53 reviews

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Full-time Part-time

3.1
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Gianfranco Zaccai
18 Ratings

53 Employee Reviews

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Pros
  • Great team - smart people who are passionate and excellent at what they are doing (in 7 reviews)

  • Sharp office space in Boston, snacks, and hierarchy of teams is very flat (in 4 reviews)

Cons
  • Expectations from upper level management are extremely high for what they pay you in return (in 2 reviews)

  • People, including senior level, continue to leave (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "the place to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    I worked at Continuum full-time (More than a year)

    Pros

    Cutting edge technology
    generous pto
    flexible and friendly co worker
    nice work environment
    paid for training
    reimbursement for certification

    Cons

    have not had a raise as yet :(


  2. Helpful (6)

    "be honest, be respectful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Continuum full-time

    Pros

    -great career opportunities from meeting with top notch clients.
    -potentially making a great impact with some projects.
    -hardworking people who push you and inspire you to be better.
    -beautiful office space.

    Cons

    -the company is very profit driven and little of concern about the health, personal life, and development of employees. It's almost like you're a machine who's expected to work whenever you're being asked, weekends included.
    -the hiring process is very selective but the pay is much below industry average.
    -expect to work additional hours, 50-60 hour weeks aren't rare.
    -management level people are very detached.
    -lays people off easily.
    -a lot of favoritism plays into who gets on what project.

    Advice to Management

    -


  3. Helpful (5)

    "Design Strategist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Strategist in Boston, MA
    Current Employee - Design Strategist in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Continuum full-time (More than a year)

    Pros

    Continuum has been going through a lot of major changes in the last 2 years. The biggest has been the move to the Seaport district in Boston. The result, while still a relatively new move, has been a momentum that I don't think has been experienced for a while in the company (at least according to more tenured co-workers). This momentum has made for a exciting outlook for one of the last remaining large, independent design firms in the US.

    Continuum's asset is its people. The talent Continuum brings in are incredible at what they do making for an incredible project environment. The project work, while on the surface might seem mundane, fits the ethos of "human-centered" more than most people can imagine. The project topics hit intimate areas of peoples lives (their health, their money, their education, and their government).

    No company is perfect (see Cons) and there are always areas to improve and grow. However, having worked at other places, Continuum really is a great place.

    Cons

    Sometimes it feels like Continuum is a few small little companies. The culture among engineers, strategists, designers, support staff, etc. is all very different. Generally, this adds to culture, but it does make communication difficult. The executive management acknowledges this issue but in some ways it feels they are unsure how to proceed. Additionally, the practices are all run a little differently, and these difference can make a huge difference to the practitioners. the better one practices have better processes in place for promoting, managing, and growing people.

    Advice to Management

    Recognize there is a lot of good in the company, both in terms of people, outlook, and momentum and celebrate this. Other companies don't have this kind of talent: smart, humble, and creative people all rolled into one.

    Knowing communication is an issue, work using a ground up approach (members of different practices and groups) to device plans to make it better. The issues are not the bottom doesn't know what it going on at the top, but more the groups don't know what is going on with each other.


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  5. Helpful (3)

    "Interaction Design"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interaction Designer in Boston, MA
    Current Employee - Interaction Designer in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Continuum full-time (More than a year)

    Pros

    Really great work environment. Continuum has some of the best talent around so there is always opportunity to learn and collaborate on big ideas. The sheer diversity of project keeps things interesting and it's always a blast learning about new industries.

    Cons

    Consultancy doesn't pay as well as in house design. Sometimes it feels like the higher ups don't understand the day to day of project work.

    Advice to Management

    The exceptional talent at Continuum is what makes it a design power house so spend some time in the project rooms and make your employees feel appreciated. At the end of they day they are the one's coming up with all the cool new ideas and innovations Continuum is known for.


  6. Helpful (8)

    "Bumpy as ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in West Newton, MA
    Current Employee - Designer in West Newton, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Continuum full-time

    Pros

    The new Boston space is good but expected more. Commute is cray cray. What are you going to do? New sales pros from competing firms have joined and bringing their old clients with them. Did someone mention the food?

    Cons

    Unfortunately, this is one of those agencies that lays you off right after you get back from vacation. More senior level folks or those with possible equity are "leaving." Does this mean we're up for sale again? At lunch we talk about it too much.

    Advice to Management

    If you're going to sell please ensure the new mother company doesn't lay off hordes and hordes of us designers.


  7. Helpful (2)

    "Excellent innovation design firm to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Great team - smart people who are passionate and excellent at what they are doing
    2. Culture - flat, friendly and supportive team culture; everyone is so nice and approachable. Teams care about the clients and work hard to deliver the best possible solutions
    3. Opportunity - there are tons of opportunities here to learn about innovation and design trends. From the business perspective, the growth prospect is huge thanks to the accelerated innovation efforts from Fortune 500 to SMB companies
    4. Future - Boston office is moving to Seaport innovation hub area, which will beget more innovative dynamics

    Cons

    None, since I just started.


  8. Helpful (3)

    "Designer Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Boston, MA
    Former Employee - Designer in Boston, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great team members, great working environment. You get to work on big projects with big clients. You get to learn what the design thinking is.

    Cons

    Focuses only on traditional industrial design. Most of the other works are not as interesting as the product design.

    Advice to Management

    Wish that we had more support from the departments that are not from product designs. Wish there were more projects.


  9. Helpful (4)

    "Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Strategist in West Newton, MA
    Current Employee - Design Strategist in West Newton, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Continuum full-time (More than 3 years)

    Pros

    * Nice People
    * Good Equipments
    * Best Model shop
    * Friendly Environment
    * Good for strategy types of work

    Cons

    * Overworked hours
    * Politic driven from higher managements
    * Quiet location
    * Resourcing is based on availability and not passion
    * No personal development

    Advice to Management

    You could work there for 5 years and the CEO won't know your name.
    While it's properly managed, it is over managed.
    Management should focus attention into what projects are going on right now, and not politics.


  10. Helpful (4)

    "Exciting Time to be a Continuum Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Newton, MA
    Current Employee - Anonymous Employee in West Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Continuum full-time (Less than a year)

    Pros

    -People have a real passion for what they do and a high sense of fulfillment after it gets done
    -An incredible work-life balance, which is rare in this industry
    -Ability to expand skill-sets horizontally across practices and create a "niche" for yourself
    -Very high transparency from senior management to employees
    -Very cool "vibe"

    Cons

    -Culture tends to be very "nice," with an aversion to conflict if it means providing constructive feedback
    -It may be a bit more difficult moving up in the ladder and some work may not be immediately recognized

    There has been a more pronounced emphasis on increasing employee engagement and development; I think focusing on these two areas will have a positive impact on the above points.

    Advice to Management

    I think the new management that has been at the helm has been incredible in steering us toward continued growth and I have high hopes for 2016. I would recommend you place more emphasis on the professional development and engagement of employees, and not so much the bottom-line. You would maintain a more cohesive, loyal, and effective workforce.


  11. Helpful (1)

    "Keep the culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in San Francisco, CA
    Current Employee - Business Development Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Continuum full-time (More than 5 years)

    Pros

    Great place to work, good mentorship and leadership. Management is accessible. Very client focuesed.

    Cons

    Very distributed organization. Wish the teams could physically meet more often. Mostly good clients, except for a couple of really bad ones. Management should consider replacing these clients because it has bad effect on employees working on them.

    Advice to Management

    Arrange more offsites and get togethers. We are too spread out. Video is not a substitute


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