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Continuum Reviews

Updated August 5, 2017
55 reviews

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2.9
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Gianfranco Zaccai
19 Ratings

55 Employee Reviews

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Pros
  • Great team - smart people who are passionate and excellent at what they are doing (in 7 reviews)

  • Sharp office space in Boston, snacks, and hierarchy of teams is very flat (in 4 reviews)

Cons
  • Expect to work at least 50-60 hour/week (in 3 reviews)

  • HQ senior management tried to control the regional office too much, need more flexibility to increase head count (in 2 reviews)

More Pros and Cons

  1. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Strategist in Boston, MA
    Current Employee - Design Strategist in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Continuum full-time (More than a year)

    Pros

    interesting projects, range of clients

    Cons

    People can be a bit cold


  2. Helpful (1)

    "the place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    I worked at Continuum full-time (More than a year)

    Pros

    Cutting edge technology
    generous pto
    flexible and friendly co worker
    nice work environment
    paid for training
    reimbursement for certification

    Cons

    have not had a raise as yet :(

  3. Helpful (8)

    "be honest, be respectful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Continuum full-time

    Pros

    -great career opportunities from meeting with top notch clients.
    -potentially making a great impact with some projects.
    -hardworking people who push you and inspire you to be better.
    -beautiful office space.

    Cons

    -the company is very profit driven and little of concern about the health, personal life, and development of employees. It's almost like you're a machine who's expected to work whenever you're being asked, weekends included.
    -the hiring process is very selective but the pay is much below industry average.
    -expect to work additional hours, 50-60 hour weeks aren't rare.
    -management level people are very detached.
    -lays people off easily.
    -a lot of favoritism plays into who gets on what project.

    Advice to Management

    -


  4. Helpful (1)

    "designing at continuum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Continuum full-time (More than a year)

    Pros

    A culture of thinking first means you work with highly intelligent people that are open minded and interested in hearing your opinions.
    There are oppertunities to work on projects in depth and over longer periods of time. You will likely have the chance to conduct user learning and see how that translates into design.

    Cons

    It can be ambiguous what the expectations are of you as an employee. People are divided by tenure, this makes it tough for new-comers to work on interesting projects. You will be limited to working on projects with clients that can afford to pay Continuum prices.

    Advice to Management

    Be clear when hiring new staff and tell them what they will likely be working on, as this is not a typical design consultancy.


  5. Helpful (6)

    "Design Strategist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Strategist in Boston, MA
    Current Employee - Design Strategist in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Continuum full-time (More than a year)

    Pros

    Continuum has been going through a lot of major changes in the last 2 years. The biggest has been the move to the Seaport district in Boston. The result, while still a relatively new move, has been a momentum that I don't think has been experienced for a while in the company (at least according to more tenured co-workers). This momentum has made for a exciting outlook for one of the last remaining large, independent design firms in the US.

    Continuum's asset is its people. The talent Continuum brings in are incredible at what they do making for an incredible project environment. The project work, while on the surface might seem mundane, fits the ethos of "human-centered" more than most people can imagine. The project topics hit intimate areas of peoples lives (their health, their money, their education, and their government).

    No company is perfect (see Cons) and there are always areas to improve and grow. However, having worked at other places, Continuum really is a great place.

    Cons

    Sometimes it feels like Continuum is a few small little companies. The culture among engineers, strategists, designers, support staff, etc. is all very different. Generally, this adds to culture, but it does make communication difficult. The executive management acknowledges this issue but in some ways it feels they are unsure how to proceed. Additionally, the practices are all run a little differently, and these difference can make a huge difference to the practitioners. the better one practices have better processes in place for promoting, managing, and growing people.

    Advice to Management

    Recognize there is a lot of good in the company, both in terms of people, outlook, and momentum and celebrate this. Other companies don't have this kind of talent: smart, humble, and creative people all rolled into one.

    Knowing communication is an issue, work using a ground up approach (members of different practices and groups) to device plans to make it better. The issues are not the bottom doesn't know what it going on at the top, but more the groups don't know what is going on with each other.


  6. Helpful (3)

    "Interaction Design"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interaction Designer in Boston, MA
    Current Employee - Interaction Designer in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Continuum full-time (More than a year)

    Pros

    Really great work environment. Continuum has some of the best talent around so there is always opportunity to learn and collaborate on big ideas. The sheer diversity of project keeps things interesting and it's always a blast learning about new industries.

    Cons

    Consultancy doesn't pay as well as in house design. Sometimes it feels like the higher ups don't understand the day to day of project work.

    Advice to Management

    The exceptional talent at Continuum is what makes it a design power house so spend some time in the project rooms and make your employees feel appreciated. At the end of they day they are the one's coming up with all the cool new ideas and innovations Continuum is known for.


  7. "Great Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great office, great location, smart people.

    Cons

    The commute's a little far.

  8. Helpful (4)

    "Resting on Laurels?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Continuum full-time

    Pros

    Smart people, experts in their fields, passion for the profession, and a desire to work on innovative and cutting edge project work. Sharp office space in Boston, snacks, and hierarchy of teams is very flat.

    Cons

    Senior leadership is resistant to change and growth, career path is very limited, no upward growth to speak of as it is not defined in any group or line of business with concrete achievable goals, difficult to execute internal projects and make changes, no money for investment in new technology, lost a lot of senior practitioners over the past 3 years.

    Advice to Management

    Get involved, get out of your old habits, let the new employees have a say, listen to their input, make changes based off of feedback, use employee survey responses to structure improvement, stop taking weeks off at a time in the summer, be more approachable, and constantly communicate and share your vision for where the company is headed.


  9. Helpful (1)

    "brand it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    come join the fun

    Cons

    sometimes people are completely confused

    Advice to Management

    Very Strange


  10. "Great time to be a part of this awesome team"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Continuum full-time

    Pros

    Headquarters have an amazing Boston Seaport location, incredible community of clients, partners, and colleagues throughout Massachusetts and across the globe. It's a company full of talented, smart, and curious people who are deeply engaged with making the world more equitable, beautiful, and efficient. Fun travel, too.

    Cons

    We take confidentiality super seriously, so you won't be able to write home about most of your projects here. Commute to the Seaport is a bit rough but worth the trip.

    Advice to Management

    Keep up the focus on practitioner growth and public-realm partnerships in the cities where we live and work. Collaborations with startups and home-grown ventures are hugely rewarding.


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