Course Hero Reviews | Glassdoor

Course Hero Reviews

Updated September 17, 2018
65 reviews

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4.5
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Andrew Grauer
50 Ratings

Employee Reviews

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Pros
  • "If you're looking for a place with work/life balance, Course Hero has it in spades" (in 14 reviews)

  • "Flexible hours with fair compensation" (in 20 reviews)

Cons
  • "once you run out of people to sign market to it gets hard" (in 8 reviews)

  • "We used to have more free lunches, but since there was a lot of waste from a lot of people choosing to work from home, the number of days was reduced" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Exciting and Passionate Ed-Tech Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (More than a year)

    Pros

    Passionate colleagues, interesting engineering problems to work on, noble mission of helping students graduate, fun modern office, catered lunches, team outings, stock options.

    Cons

    A workplace without any obvious cons may in of itself be a con but I do not know for sure.

    Advice to Management

    Keep communicating and exciting your employees. We all look up to you and love working with you. The most powerful way you lead, and continue to lead, is through keeping everyone energized and inspired. Thank you!


  2. Helpful (1)

    "A company with a mission and a plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (Less than a year)

    Pros

    Improving the world of higher education is a goal that's easy to love. The company has the benefit of a strong revenue channel and customers who do not need to be convinced further of the value of the offering. Coworkers are friendly and optimistic. Hours are flexible and reasonable. The office is spacious with perks of a gym, snacks, onsite cafeteria, and one weekly catered lunch. No doubt due to the aforementioned, retention is high. There is plenty of product still to be built, and it is possible to make a big impact.

    Cons

    The location is far from convenient mass transit and restaurants. The company has been around for years, so if you're looking for stock options to make you rich, that time has probably passed.

  3. Helpful (1)

    "Welcoming and Transparent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Redwood Shores, CA
    Current Employee - Software Engineer in Redwood Shores, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (Less than a year)

    Pros

    People are very keen to work together to solve solutions and are more than happy to help you with any problems you are running into. They have policies and benefits in place that allows flexibility for dealing with life. The upper management are very clear and try to keep the entire company up to date with what our vision is and are open to input and feedback.

    Cons

    I have nothing to complain about.

    Advice to Management

    Great job. Keep up what you're doing.


  4. Helpful (4)

    "Excellent Workplace"

    StarStarStarStarStar
    Current Employee - Educator Community Manager
    Current Employee - Educator Community Manager

    I have been working at Course Hero full-time (Less than a year)

    Pros

    Course Hero is a wonderful place to work. They have a great recruiting team in place and the hiring process went very smoothly.

    Cons

    I have nothing negative to say.


  5. Helpful (4)

    "I would recommend this place to everyone!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Redwood City, CA
    Current Employee - Software Engineer in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (Less than a year)

    Pros

    - Awesome people to work with: peers are brilliant, energetic, easy-to-talk, supportive, collaborative and always ready to help, who will make you feel so comfortable at work!
    - Transparent management: easy to be involved in as well as well-informed of the company-wise decision making processing.
    - Flexible and efficient work policies: employees are allowed to be WFH twice every week, while the company offers a lot of efficient ways - ZOOM, BEAM, Slack calls - to ensure people who is WFH could be well-participated in every meeting/process.
    - Great opportunities: fast growth brings a lot of opportunities for everyone to work with/learn from, in the meantime, you're also encouraged to work on something you're really interested in.

    Cons

    Need more senior engineers to give more higher-level inputs (I know it's being well-executed now).


  6. Helpful (2)

    "Editorial Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Course Hero part-time

    Pros

    Resume builder, leadership opportunities

    Cons

    Unorganized, no room for growth


  7. Helpful (12)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ML Engineer
    Current Employee - ML Engineer
    Recommends
    Positive Outlook

    I have been working at Course Hero full-time (Less than a year)

    Pros

    There's a lot of technical talent and managerial expertise at CourseHero, so you're always working on meaningful projects and growing professionally. The company genuinely cares about their employees and shows it: very flexible work schedule and a demonstrated effort to build a community for coworkers through lunches and company events.

    Cons

    The office is sometimes low energy because of the flexible work schedule

  8. Helpful (2)

    "The Struggle is Real"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer in Redwood City, CA
    Former Employee - Programmer in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Course Hero full-time (More than a year)

    Pros

    Easy job, minimal working hours, sorta okay benefits

    Cons

    Higher-ups are controlling and don't have much of a plan for the future. Tech stack is drudgery. Massive bro culture.

    Advice to Management

    Fire yourselves.


  9. Helpful (8)

    "A Lot To Love, And Even More Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (More than 3 years)

    Pros

    - Team members are amazing. The people you work daily with are funny, passionate, and supportive. There is a lot of intelligence across the company.

    - The pay, benefits, and perks are hard to find anywhere else. The new office is beautiful. They take really great care of their employees.

    - The company has ambitious goals and an aggressive growth strategy. They want very badly to succeed, and they are willing to supply the resources to make success a reality.

    - The work can be really interesting. You're typically busy without being swamped, and projects are generally very worth your time. It feels fulfilling.

    Cons

    - Management is this company's greatest weakness. The staff across the board is relatively young, and many of the managers just do not know how to be good managers. They're very insular and communicate often with EACH OTHER, but it's difficult to get support from other teams' managers when it's needed because, well, you aren't on their level. Everything from not making eye contact/saying hello in the hallway to not responding to questions that are necessary to do your job. They're smart people, but not great at creating a positive culture for everyone and not great communicators. Managers should spend more time listening to team members and clearing the path for their success in their roles rather than demanding delivery on goals that are sometimes created without potential impediments in mind.

    Advice to Management

    You have a great company here. Please just spend more time thinking about what it means to manage. You proactively listen at a large-scale level when you ask us for our feedback, and that's great. But when people are promoted because of their knowledge and *not* their ability to communicate or listen, teams breakdown. Management is more than knowing the field really well or telling team members what they need to do. You have to think about how to create an environment where team members can do their best work. While the large-scale culture is positive, the smaller team cultures aren't nearly as positive. A little more thought into effective management strategies (and hiring people to be MANAGERS, not contributors who tell other people what to do) will help so much.


  10. Helpful (8)

    "Course Hero review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Redwood City, CA
    Current Employee - Senior Software Engineer in Redwood City, CA
    Recommends
    Approves of CEO

    I have been working at Course Hero full-time (Less than a year)

    Pros

    * Lots of new things to learn & grow.
    * Awesome peers to work with.
    * 2 Days WFH policy - Flexible hours
    * Free Lunches & company fun events

    Cons

    Could hire more senior people.