Course Hero Reviews | Glassdoor

Course Hero Reviews

Updated July 24, 2018
154 reviews

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4.2
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Andrew Grauer
79 Ratings

154 Employee Reviews

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Pros
  • "If you're looking for a place with work/life balance, Course Hero has it in spades" (in 14 reviews)

  • "Very flexible hours; Course Hero understands that interns have a lot of schoolwork/other priorities so they are willing to work around your schedule" (in 20 reviews)

Cons
  • "once you run out of people to sign market to it gets hard" (in 8 reviews)

  • "Sometimes hard work is not followed through because it is difficult to get people to upload which means less pay" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "I would recommend this place to everyone!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Redwood City, CA
    Current Employee - Software Engineer in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (Less than a year)

    Pros

    - Awesome people to work with: peers are brilliant, energetic, easy-to-talk, supportive, collaborative and always ready to help, who will make you feel so comfortable at work!
    - Transparent management: easy to be involved in as well as well-informed of the company-wise decision making processing.
    - Flexible and efficient work policies: employees are allowed to be WFH twice every week, while the company offers a lot of efficient ways - ZOOM, BEAM, Slack calls - to ensure people who is WFH could be well-participated in every meeting/process.
    - Great opportunities: fast growth brings a lot of opportunities for everyone to work with/learn from, in the meantime, you're also encouraged to work on something you're really interested in.

    Cons

    Need more senior engineers to give more higher-level inputs (I know it's being well-executed now).


  2. Helpful (2)

    "Exciting and Passionate Ed-Tech Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (More than a year)

    Pros

    Passionate colleagues, interesting engineering problems to work on, noble mission of helping students graduate, fun modern office, catered lunches, team outings, stock options.

    Cons

    A workplace without any obvious cons may in of itself be a con but I do not know for sure.

    Advice to Management

    Keep communicating and exciting your employees. We all look up to you and love working with you. The most powerful way you lead, and continue to lead, is through keeping everyone energized and inspired. Thank you!

  3. "Editorial Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Course Hero part-time

    Pros

    Resume builder, leadership opportunities

    Cons

    Unorganized, no room for growth


  4. "Campus Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible in work hours during the week.

    Cons

    Low salary for the position title.


  5. Helpful (8)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ML Engineer
    Current Employee - ML Engineer
    Recommends
    Positive Outlook

    I have been working at Course Hero full-time (Less than a year)

    Pros

    There's a lot of technical talent and managerial expertise at CourseHero, so you're always working on meaningful projects and growing professionally. The company genuinely cares about their employees and shows it: very flexible work schedule and a demonstrated effort to build a community for coworkers through lunches and company events.

    Cons

    The office is sometimes low energy because of the flexible work schedule


  6. "Okay for freshman or sophomore's looking for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campus Representative
    Former Employee - Campus Representative
    Doesn't Recommend
    No opinion of CEO

    I worked at Course Hero part-time (Less than a year)

    Pros

    You get paid for doing events.
    You can meet some cool people or get some cool things

    Cons

    If you're in a frat/sorority, you'll do great. If not, you'll struggle.
    If you work with someone in a frat/sorority, chances are you will get compared to them.
    Not much help.
    Weekly check-ins become annoying and certainly unnecessary


  7. Helpful (2)

    "The Struggle is Real"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer in Redwood City, CA
    Former Employee - Programmer in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Course Hero full-time (More than a year)

    Pros

    Easy job, minimal working hours, sorta okay benefits

    Cons

    Higher-ups are controlling and don't have much of a plan for the future. Tech stack is drudgery. Massive bro culture.

    Advice to Management

    Fire yourselves.

  8. Helpful (7)

    "A Lot To Love, And Even More Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time (More than 3 years)

    Pros

    - Team members are amazing. The people you work daily with are funny, passionate, and supportive. There is a lot of intelligence across the company.

    - The pay, benefits, and perks are hard to find anywhere else. The new office is beautiful. They take really great care of their employees.

    - The company has ambitious goals and an aggressive growth strategy. They want very badly to succeed, and they are willing to supply the resources to make success a reality.

    - The work can be really interesting. You're typically busy without being swamped, and projects are generally very worth your time. It feels fulfilling.

    Cons

    - Management is this company's greatest weakness. The staff across the board is relatively young, and many of the managers just do not know how to be good managers. They're very insular and communicate often with EACH OTHER, but it's difficult to get support from other teams' managers when it's needed because, well, you aren't on their level. Everything from not making eye contact/saying hello in the hallway to not responding to questions that are necessary to do your job. They're smart people, but not great at creating a positive culture for everyone and not great communicators. Managers should spend more time listening to team members and clearing the path for their success in their roles rather than demanding delivery on goals that are sometimes created without potential impediments in mind.

    Advice to Management

    You have a great company here. Please just spend more time thinking about what it means to manage. You proactively listen at a large-scale level when you ask us for our feedback, and that's great. But when people are promoted because of their knowledge and *not* their ability to communicate or listen, teams breakdown. Management is more than knowing the field really well or telling team members what they need to do. You have to think about how to create an environment where team members can do their best work. While the large-scale culture is positive, the smaller team cultures aren't nearly as positive. A little more thought into effective management strategies (and hiring people to be MANAGERS, not contributors who tell other people what to do) will help so much.


  9. Helpful (7)

    "Course Hero review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Redwood City, CA
    Current Employee - Senior Software Engineer in Redwood City, CA
    Recommends
    Approves of CEO

    I have been working at Course Hero full-time (Less than a year)

    Pros

    * Lots of new things to learn & grow.
    * Awesome peers to work with.
    * 2 Days WFH policy - Flexible hours
    * Free Lunches & company fun events

    Cons

    Could hire more senior people.


  10. Helpful (5)

    "Taking Things to the Next Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Redwood City, CA
    Current Employee - Marketing in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Course Hero full-time

    Pros

    -Intelligent, passionate employees
    -Inspiring mission and vision (it doesn't get better than helping students graduate)
    -Strong senior leadership team (they've been making great hires for the C-Suite lately)
    -Forward thinking engineering and design strategy (definitely thinking 5 to 10+ years down the road)
    -Smart funding strategy (they've only raised one round of funding and have been profitable since close to the beginning)
    -Great benefits and perks
    -Brand new offices
    -Numerous growth opportunities for those that excel (a true meritocracy)

    Cons

    -Working to hire subject matter experts to help with the shift from small to medium sized startup
    -Fast paced environment can be difficult for some
    -Location can be difficult for some to commute to (although there is a very accomadating WFH policy)

    Advice to Management

    Keep hiring intelligent, passionate subject matter experts at every level (including the senior leadership level). You are absolutely on the right track and if you continue to hire amazing people we will continue to achieve amazing results!


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