Cunard Line Reviews | Glassdoor

Cunard Line Reviews

Updated April 21, 2017
20 reviews

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4.0
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Peter Shanks
8 Ratings

Employee Reviews

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  1. "Receptionist on Queen Mary 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Receptionist in Roslindale, MA
    Former Contractor - Receptionist in Roslindale, MA
    Recommends
    Neutral Outlook

    I worked at Cunard Line as a contractor (More than a year)

    Pros

    Travelling, young team, food and accommodation free of charge

    Cons

    Long working hours, no days off, high stress

    Advice to Management

    More flexible working hours and time off


  2. Helpful (4)

    "That sinking feeling!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PVC - Personal Vacation Consultant in Miami, FL
    Former Employee - PVC - Personal Vacation Consultant in Miami, FL
    Disapproves of CEO

    Pros

    As an employee of Cunard Line LTD in Miami Florida I had found my perfect job. Pamela Conover treated each and every one of us like a family member. The company expected nothing but the best from us and paid us a very fair wage in return. I never thought that a company like this existed. For the first time in my life I had found a home and more importantly and company that I could retire with.

    Cons

    The company moved to California and Cunard Line Limited ceased to exist in 2004. Although Carnival corporation had owned the Cunard brand for many years, we had always been a luxury brand that was run autonomously as a true five star experience. The Queen Mary 2 and Queen Victoria have become yet another member of the Princess fleet. The Queen Elizabeth 2 was sold to the lowest bidder and now sits rotting in Dubai. None of the loyal employees from Miami or New York were retained. Our replacements in Valencia received approximately 65% of our pay. The staff that I have kept in touch with on-board the ships have been dismayed at what has happened. As the guest experience declined so did the prices for the cabins. A Cunard cabin can now be had for less than a Royal Caribbean cruise. A Celebrity or NCL cruise now has better food than Cunard.

    Advice to Management

    As as worker in the twenty first century I understand that at times we may have to ask "Who moved our cheese"? To keep us on our toes we understand that 'moving our cheese', at times creates a better employee and a stronger work force The problem arises when the Camembert is replaced with process cheese spread. In the end it's just business and in the end a customer can always choose to spend their hard earned money somewhere else.

  3. "Cruise sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    fantastic experience, great company to work for

    Cons

    The only cons I would say: long periods away from family,


  4. "Upscale work environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I worked onboard the QE for a spring contract. Very upscale and elegant ship. Enjoyed meeting people from all over the world.

    Cons

    No free wifi onboard. Restricted access to guest areas.


  5. "Cocktail Pianist"

    StarStarStarStarStar
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Cunard Line as a contractor

    Pros

    Get to travel... when not stuck on IPM or some fatuous drill..

    Cons

    - Abysmal food
    - Cabin stank of weed

    Advice to Management

    Allow cocktail pianists access to buffet


  6. "Purser / Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Southampton, England (UK)
    Former Employee - Front Desk Receptionist in Southampton, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cunard Line full-time (More than a year)

    Pros

    Colleagues, travelling, decent pay and interaction with guests.

    Cons

    Long 6 month contract.
    Very difficult to promote if you are not one of the "group".
    Guests are too old.

    Advice to Management

    Make sure people who progress are those who really have the skills rather than friends of friends.


  7. "Best but hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sommelier
    Former Employee - Sommelier
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cunard Line full-time (More than 3 years)

    Pros

    crew life and ports, cabins.

    Cons

    hard work and to many sea days

    Advice to Management

    all cool

  8. "Good for work and see the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buffet Steward in Southampton, England (UK)
    Former Employee - Buffet Steward in Southampton, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cunard Line full-time (Less than a year)

    Pros

    Nice stuff, helpfull, fun. It was nice experience in multi-cultural environment. No fees for accomodation, pays ticket to ship and back, and cover medical test. Work hard and see lots of places arpind the world. Can go out from the ship if no duties

    Cons

    Hard hard work, sometimes 4-5 days in the sea.. little rest, no weekends, only 5 hours extra given for going on shore and rest. If you work in Britania restaurant be ready for ganbang

    Advice to Management

    Management on the ship during my experience was good. Up for contacts , listen, understand and react. No complain about that


  9. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Front Desk Receptionist in Rio de Janeiro (Brazil)
    Former Contractor - Front Desk Receptionist in Rio de Janeiro (Brazil)
    Recommends
    Positive Outlook

    I worked at Cunard Line as a contractor (More than 3 years)

    Pros

    Company legendary history, tradition, elegant service
    Beautiful ship
    Excellent food for Crew
    Good pay

    Cons

    Not much crew activities or facilities
    Managers not friendly

    Advice to Management

    people are being promoted without skills to deal with other crew members and guests. Manager new and old need to treat the staff with more respect.


  10. "Cunard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Manager in Southampton, England (UK)
    Former Contractor - Senior Manager in Southampton, England (UK)
    Recommends
    Neutral Outlook

    I worked at Cunard Line as a contractor (More than 10 years)

    Pros

    Health Care all covered
    good salary

    Cons

    no pay while on vacation

    Advice to Management

    Look after management better for long term retention