DFS Group Reviews | Glassdoor

DFS Group Reviews

Updated February 15, 2017
106 reviews

Filter

Filter

Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
21 Ratings

106 Employee Reviews

Sort: Popular Rating Date

Pros
  • Very dynamic and exciting environment to work in (in 14 reviews)

  • Great benefits, Uniform provided, incentives, Great people (in 8 reviews)

Cons
  • senior management are not passionate about their SA- (in 8 reviews)

  • Work life balance may be an issue when working in a highly touristed location that runs 365 days a year (in 3 reviews)

More Pros and Cons

  1. "Amazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Promoter in Guam, MO
    Current Employee - Promoter in Guam, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (Less than a year)

    Pros

    Meeting new people
    Having new experiences
    Learning many languages
    Nice people
    Family oriented
    Incentives
    Discount
    Uniform
    Fast pace
    Open spaces

    Cons

    May be too competitive for people
    Stressful
    Managers play favorites
    Goals are too high
    If you don't sell enough for a sales Associate, they like to talk
    Gossip spreads fast

    Advice to Management

    Nothing much to say, managers are amazing


  2. "A great place to work for! Allow you to utilize your entrepreneur skills."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Sales Manager in Honolulu, HI
    Current Employee - Product Sales Manager in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (Less than a year)

    Pros

    Free way to do things. You create your game plan by doing partnership with upper management and merchants. Great benefits and jobs perks

    Cons

    A lot of changes happening, not a lot of data that support this changes. Senior employees need to learn how to lead change and be more actionable


  3. "Area Operstion Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Area Operation Manager in Seattle, WA
    Former Employee - Senior Area Operation Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time (More than 3 years)

    Pros

    A large selection of Luxury goods

    Cons

    No work life balance for corporate managers

    Advice to Management

    Provide work life balance and be kind to your management staff recognize there efforts and support them.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Overall, working for DFS was a terrific experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Honolulu, HI
    Former Employee - Sales Support in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DFS Group full-time (More than 5 years)

    Pros

    DFS prides itself as a world-class luxury retailer for the traveling consumer. The employees treat each other like family and give great customer service.

    Cons

    Being a travel merchant it never closes for the holidays. Also, because the business relies on the traveling customer there are times where slowness of the tourism industry may lead to cutbacks on employee work hours.

    Advice to Management

    Your employees are your greatest assets.


  6. Helpful (1)

    "sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    good company to work for

    Cons

    no cons only positive words that i can say.


  7. "I loved my boss!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    I had the best manager hands down --she was able to leverage my strengths and opportunities. Very inspiring leader and am lucky to have had the chance to work for her. Company overall puts importance on their people and does a great job recognizing hard work. Allows good work/life balance.

    Cons

    Takes a long time to make decisions. Does not adapt to the changing consumer market quickly.

    Advice to Management

    Continue honoring your people! Continue investing in them but also know when to cut ties. A lot of tenured associates who should not be working there.


  8. "Sale Promoter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saipan, MP
    Current Employee - Anonymous Employee in Saipan, MP
    Recommends
    Positive Outlook

    I have been working at DFS Group part-time (Less than a year)

    Pros

    It's awesome place to work.

    Cons

    There is no downside

    Advice to Management

    Hire more chinese


  9. Helpful (1)

    "Sales associate"

    Star Star Star Star Star
    • Culture & Values
    • Comp & Benefits
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at DFS Group full-time (More than 3 years)

    Pros

    Great employee we were like a family . The uniform pay and transportation is good. You learn other languages and meet new ppl.

    Cons

    Management sucks they don't care about there employees to the point that now everyone is leaving from leads to employees I don't recommend anyone goes there maybe if management changes or something. Like we literally have no one to close stores because management is pushing everyone out. I have worked my butt off for years for this company and never have a got any kind of recognition mind you I do so many things not in my job description and don't get paid for it. And stop coming up with poilicys that arent policy. And if you decided to come up with something inform your employees so that they know instead they find out when they get in trouble.

    Advice to Management

    Listen more to your employees take there matters into consideration. Also try to come up with some type of system were there isn't always a problem with paycheck. And if you treat your employees with respect they would be glad to give it in return.


  10. "Jo Malone Stylist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jo Malone Stylist in Agana Heights, GU
    Current Employee - Jo Malone Stylist in Agana Heights, GU
    Recommends
    Positive Outlook

    I have been working at DFS Group full-time (More than 3 years)

    Pros

    The benefits are really great.

    Cons

    The expectations are really high.

    Advice to Management

    Lead with inspiration, not force.


  11. Helpful (1)

    "Intern"

    Star Star Star Star Star
    Former Employee - Marketing Intern in Los Angeles, CA
    Former Employee - Marketing Intern in Los Angeles, CA

    Pros

    Motivating atmosphere and people.
    Great location.
    Friendly work environment

    Cons

    Corporate culture is formal and older



Showing 106 of 117 reviews
Reset Filters