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DFS Group Reviews

Updated January 13, 2018
125 reviews

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3.6
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Approve of CEO
DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
37 Ratings

125 Employee Reviews

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Pros
  • They provide a peaceful and safety working environment for you (in 15 reviews)

  • Great benefits with a diverse team (in 9 reviews)

Cons
More Pros and Cons

  1. "Airport job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFS Group part-time

    Pros

    discount on designer brands and government clearence.

    Cons

    Airport is big so a lot of walking


  2. "Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Los Angeles, CA
    Current Employee - Team Lead in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at DFS Group full-time (More than 5 years)

    Pros

    Very diverse,multicultural group of employees/management
    opportunity for growth
    company continues to grow year after year after LAX expansion.

    Cons

    Mandarin speaking are only selected for vacant positions
    Unionized
    technology still not a priority, using software over 20 years old
    New management are not appreciative of employees, Causing division among departments

  3. "Bad Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DFS Group full-time

    Pros

    Room to grow if you are capable

    Cons

    Poor management and Human Resources


  4. "Associate Planning Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DFS Group full-time

    Pros

    A global retail business which had opportunities to experienced different kinds of customers demand.

    Cons

    The direction is not clear from the management.


  5. Helpful (2)

    "Great career opportunities, but do not have great managemnet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in San Francisco, CA
    Current Employee - Beauty Advisor in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DFS Group full-time (Less than a year)

    Pros

    There are a lot of growth opportunities for employees. As long as you want to try, most likely you can make it to a better position.

    Cons

    Because it is easy to grow in the company, the standard for getting a management position is very low. That leads to bad management. Every time we launch some events, contests, or programs; there would be tons of problems popping out. Lack of communication within managers and employees. They have weird schedules and SOPs. The SOP(standard of operation) is always change, and they never really follow what the employee handbook states. Poor Poor Poor benefits and pay.


  6. "Flightline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flightline in Jf Kennedy Ap, NY
    Former Employee - Flightline in Jf Kennedy Ap, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time (More than 3 years)

    Pros

    I don't know. You get to see airplanes?

    Cons

    Easy job made difficult through micro managing. Horrible management, sad excuse of human beings.. They should all be fired for the benefit of the company. Snobby coworkers that gossip all day long.

    Advice to Management

    Q U I T


  7. "Shop Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store/Shop Manager in New York, NY
    Current Employee - Retail Store/Shop Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (More than 5 years)

    Pros

    One of the ever growing company and I would like to be a part of the growth and also share my input and experience

    Cons

    Away from home and from family

    Advice to Management

    I match all the requirements and never scared of challenge and long working hours if it is for the benefit of the company and team

  8. "poor management and unfriendly colleague relationship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend

    I worked at DFS Group full-time (Less than a year)

    Pros

    nice working environment, employee discount.

    Cons

    poor management and unfriendly colleague relationship due to commission sale system.


  9. Helpful (1)

    "Horrible management Unfair salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Los Angeles, CA
    Former Employee - Cashier in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time (Less than a year)

    Pros

    Beauty sales associate make 4000-8000$/month based on commissions.
    Sales associate in other departments 3000-4000$/m
    Not bad 401k and heath care

    Cons

    Brand ambassadors ,Cashier ,service support hourly 13-16$/h
    No commission
    Terrible management from team lead to Manager.
    Bad working environment
    Management don't fully understand the company rule

    Advice to Management

    Don't be like a ninja, see something say something face to face.
    Don't talk behind.


  10. Helpful (2)

    "Unfair employee selection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time

    Pros

    Discounts, okay benefits, people are okay to work with

    Cons

    Poorly educated management, unfair employee selection, everything is slow from the POS ,computers, to the people, an embarrassment to say it is "luxury retail", too much politics

    Advice to Management

    Need more educated management, no words can fix the management. recognize real talent not "teacher's pets"


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