DFS Group Reviews | Glassdoor

DFS Group Reviews

Updated September 14, 2017
118 reviews

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3.8
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Approve of CEO
DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
35 Ratings

118 Employee Reviews

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Pros
  • They provide a peaceful and safety working environment for you (in 15 reviews)

  • Great benefits, Uniform provided, incentives, Great people (in 8 reviews)

Cons
More Pros and Cons

  1. "Shop Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store/Shop Manager in New York, NY
    Current Employee - Retail Store/Shop Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (More than 5 years)

    Pros

    One of the ever growing company and I would like to be a part of the growth and also share my input and experience

    Cons

    Away from home and from family

    Advice to Management

    I match all the requirements and never scared of challenge and long working hours if it is for the benefit of the company and team


  2. "Flightline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flightline in Jf Kennedy Ap, NY
    Former Employee - Flightline in Jf Kennedy Ap, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time (More than 3 years)

    Pros

    I don't know. You get to see airplanes?

    Cons

    Easy job made difficult through micro managing. Horrible management, sad excuse of human beings.. They should all be fired for the benefit of the company. Snobby coworkers that gossip all day long.

    Advice to Management

    Q U I T

  3. "poor management and unfriendly colleague relationship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend

    I worked at DFS Group full-time (Less than a year)

    Pros

    nice working environment, employee discount.

    Cons

    poor management and unfriendly colleague relationship due to commission sale system.


  4. "Horrible management Unfair salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Los Angeles, CA
    Former Employee - Cashier in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time (Less than a year)

    Pros

    Beauty sales associate make 4000-8000$/month based on commissions.
    Sales associate in other departments 3000-4000$/m
    Not bad 401k and heath care

    Cons

    Brand ambassadors ,Cashier ,service support hourly 13-16$/h
    No commission
    Terrible management from team lead to Manager.
    Bad working environment
    Management don't fully understand the company rule

    Advice to Management

    Don't be like a ninja, see something say something face to face.
    Don't talk behind.


  5. Helpful (2)

    "Unfair employee selection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time

    Pros

    Discounts, okay benefits, people are okay to work with

    Cons

    Poorly educated management, unfair employee selection, everything is slow from the POS ,computers, to the people, an embarrassment to say it is "luxury retail", too much politics

    Advice to Management

    Need more educated management, no words can fix the management. recognize real talent not "teacher's pets"


  6. "DFS HAWAII"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DFS Group part-time

    Pros

    It is a very good company. Everyone is doing their best to achieve the goal. They provide a peaceful and safety working environment for you.

    Cons

    Salary is a little bit low


  7. Helpful (5)

    "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Promoter in Guam, MO
    Current Employee - Promoter in Guam, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (Less than a year)

    Pros

    Meeting new people
    Having new experiences
    Learning many languages
    Nice people
    Family oriented
    Incentives
    Discount
    Uniform
    Fast pace
    Open spaces

    Cons

    May be too competitive for people
    Stressful
    Managers play favorites
    Goals are too high
    If you don't sell enough for a sales Associate, they like to talk
    Gossip spreads fast

    Advice to Management

    Nothing much to say, managers are amazing

  8. "A great place to work for! Allow you to utilize your entrepreneur skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Sales Manager in Honolulu, HI
    Current Employee - Product Sales Manager in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFS Group full-time (Less than a year)

    Pros

    Free way to do things. You create your game plan by doing partnership with upper management and merchants. Great benefits and jobs perks

    Cons

    A lot of changes happening, not a lot of data that support this changes. Senior employees need to learn how to lead change and be more actionable


  9. "Area Operstion Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Area Operation Manager in Seattle, WA
    Former Employee - Senior Area Operation Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFS Group full-time (More than 3 years)

    Pros

    A large selection of Luxury goods

    Cons

    No work life balance for corporate managers

    Advice to Management

    Provide work life balance and be kind to your management staff recognize there efforts and support them.


  10. Helpful (1)

    "Overall, working for DFS was a terrific experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Honolulu, HI
    Former Employee - Sales Support in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DFS Group full-time (More than 5 years)

    Pros

    DFS prides itself as a world-class luxury retailer for the traveling consumer. The employees treat each other like family and give great customer service.

    Cons

    Being a travel merchant it never closes for the holidays. Also, because the business relies on the traveling customer there are times where slowness of the tourism industry may lead to cutbacks on employee work hours.

    Advice to Management

    Your employees are your greatest assets.


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