DialogueDirect Reviews | Glassdoor

DialogueDirect Reviews

Updated September 24, 2018
215 reviews

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3.8
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DialogueDirect CEO Mike Wakeland
Mike Wakeland
113 Ratings

215 Employee Reviews

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Pros
  • "I learned a lot from the people I worked with and the job itself" (in 10 reviews)

  • "Great at learning the skills for communicating and always an intentionally positive work environment" (in 12 reviews)

Cons
  • "It involves long hours of sales work even during bad weather conditions" (in 16 reviews)

  • "You have to talk to a lot of people which takes a lot of energy" (in 5 reviews)

More Pros and Cons

  1. "Such amazing people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at DialogueDirect full-time

    Pros

    I just got hired onto Dialogue Direct in Philadelphia and I am having such a fun time! I feel like I am already part of the family and I have only been here 3 days. They make standing out in the sun all day so much fun! Everyone works hard together and really cares about you! You get commission on top of a great base pay. You meet amazing people and most importantly you help great charities!

    Cons

    Some people can be rude to you on the streets, but your team members help you shake it off and keep you going!

    Advice to Management

    Keep up the good work!

    DialogueDirect Response

    Aug 10, 2018 – Operations Coordinator

    Welcome to the team and thank you for the awesome review! It is great to hear how much you're enjoying the Philadelphia campaign, from helping great charities to positively overcoming adversity in... More


  2. "Not for Everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Canvasser in Chicago, IL
    Former Employee - Canvasser in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    Decent money if you can make the quota's.
    Nice enough people
    Energetic work environment

    Cons

    Spending all day on the street asking people for money.
    If you are outgoing enough to ignore social norms and the fact that 99% of people DO NOT want to talk to you, then you can do this job. Otherwise AVOID

    Advice to Management

    You were very straightforward about what the job entails, thank you for that.

    DialogueDirect Response

    Oct 4, 2018 – Operations Coordinator

    We appreciate the review and are glad to hear your thoughts on the energetic environment, compensation opportunity, and team in Chicago. It's understandable that challenging the norm to talk to... More

  3. "Fundraiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fundraiser in Philadelphia, PA
    Current Employee - Fundraiser in Philadelphia, PA
    Approves of CEO

    I have been working at DialogueDirect full-time (Less than a year)

    Pros

    If you're looking for a place to grow mentally, physically, and emotionally, this is the place for you.

    Cons

    Grit is the minimum requirement to work the job.

    DialogueDirect Response

    Aug 10, 2018 – Operations Coordinator

    We appreciate the review and agree with you! The growth you mentioned is necessary if we want to make a positive change. Thank you for your work!


  4. "Very Positive and Worthwhile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at DialogueDirect full-time

    Pros

    Incredible employees and genuinely meaningful work, with worthwhile and reputable charities being helped by your efforts

    Cons

    One must possess patience, endurance and positivity which can be challenging on some days. Hours are long but you have a lot of freedom to find the right donors as a result!

    DialogueDirect Response

    Aug 8, 2018 – Operations Coordinator

    Thank you for this review and your endurance to make a difference with us!


  5. "Highly recommended career path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fundraiser in Phila, PA
    Current Employee - Fundraiser in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DialogueDirect full-time (Less than a year)

    Pros

    What an amazing career opportunity. One can learn and grow every day. Perfect for a goal and career oriented person. Leadership is remarkable and the best I’ve ever experienced. Office life is very much like a family. Great opportunities to travel and make a very comfortable living.

    Cons

    Seeing as though the pay is competitive you have to learn the job first to make great money. Job is not for everyone though. You need to be hardworking, positive and focused.

    Advice to Management

    Management honestly knows what they are doing. Everyone from trainers to team leaders to the CEO to city coordinators are very approachable and helpful.

    DialogueDirect Response

    Aug 4, 2018 – Operations Coordinator

    Thank you so much for the thoughtful and great review! We are glad that you feel like you can grow with us every day and that our leaders have been helpful. Providing opportunities and a supportive... More


  6. "Canvasser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Assistant in Washington, DC
    Former Employee - Program Assistant in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    The organization you represent are doing important work.

    Cons

    The business is set up in a pyramid scheme. You may be brought on with promise of increased opportunity and experiences, but any success you have is dependent upon how many sales you make, and how many sales the people under your "team" make.

    DialogueDirect Response

    Aug 28, 2018 – Operations Coordinator

    Thank you for your review. We agree that the charity partners we represent are doing important work. Our company appreciates passionate team members and believes in providing opportunities that... More


  7. "RUN AWAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Charity Brand Ambassador in Portland, OR
    Former Employee - Charity Brand Ambassador in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    They spread the word about good organizations

    Cons

    EVERYTHING!! If you want to donate to the cause, do it online, at the actual charities website, not a third party.

    Advice to Management

    Get new management in Portland

    DialogueDirect Response

    Aug 20, 2018 – Operations Coordinator

    Thanks for providing a review, we would appreciate specifics about your experience as we consistently look to learn and improve. I'd welcome you to reach out to have a conversations offline... More

  8. Helpful (1)

    "SF Office- Great place to hone communication skills for motivated action takers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiting Coordinator in San Francisco, CA
    Former Employee - Recruiting Coordinator in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    -Excellent communication coaching from a passionate leadership team.

    -Fantastic summer internship opportunity for those willing to expand their social comfort zone.

    -Great pay for hard workers who can bring the charm, class and passion.

    -SF City Coordinator creates a safe space for motivated team members of all walks of life.

    -LGBTQ encouraged to apply.

    Cons

    -C-suite is out of touch with local office operations and culture.

    Advice to Management

    -Invest more into recruitment department as this is will unlock more canvassers walking through the door.

    -Treat recruiters similarly to canvassers both in terms of coaching and competitive pay structure.

    -Reorganize management structure to allow local city coordinators more scheduled weekly contact with the national recruitment manager.

    DialogueDirect Response

    Jul 19, 2018 – Operations Coordinator

    Thank you for your feedback and review! We’re glad that you felt the San Francisco office is a welcoming and passionate environment. It is important to our team that we provide growth throughout the... More


  9. Helpful (1)

    "Amazing potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Canvasser in Miami, FL
    Current Employee - Canvasser in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DialogueDirect full-time (Less than a year)

    Pros

    This kind of work isn’t for everyone, but it’s overwhelmingly rewarding. You get to talk to amazing people all day. Coworkers are fantastic and the opportunity to grow is endless. The job has a lot of freedom and welcomes anyone that’s willing to learn.

    Cons

    the way that pay is split up is unnecessarily confusing. They work on a point system per donor and it’s just hard to understand. People can often be very rude so their is a lot of things you put up with as a canvasser. If you let even one comment get to you then it’s the death of you that whole day.

    Advice to Management

    In comparison to other street canvassing companies I have worked for this company is desperately lacking structure in the way we canvass. Coming up with your own rap and the way we talk to people directly affects donations. If there would be one clear concise message it would be more effective. Training could be a lot better as well; instead of just throwing people into the field it would be much more effective to baby step them into it.

    DialogueDirect Response

    Aug 8, 2018 – Operations Coordinator

    Thank you for submitting a review and the feedback. We agree the work isn't for everyone, but as you said very rewarding in so many ways! It's important to us to provide consistent and structured... More


  10. "Don't let your dreams be dreams. Just do itttttttttttt! Make the world a better place, one conversation at a time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Representative in San Francisco, CA
    Current Employee - Site Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DialogueDirect full-time (Less than a year)

    Pros

    It doesn't even feel like work... with opportunities for growth, travel, and financial freedom, what's not to love?

    Cons

    Sometimes you run into grumpy people who just don't get it

    Advice to Management

    Target system is cool. I get it, most of us do, however I feel that some people might take a bit longer to get comfortable with the job than is allowed. Someone who is willing to put themselves out there and ask people to help charity is hard to come by. Don't let them go

    DialogueDirect Response

    Jul 24, 2018 – Operations Coordinator

    Thank you for your contribution and review! We're glad that it doesn't feel like "work" or a job to you! Agreed that success happens when you love what you do every day. We understand that there is a... More


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