DialogueDirect Reviews | Glassdoor
DialogueDirect Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    DialogueDirect Reviews

    Updated December 10, 2018
    216 reviews

    Filter

    Filter

    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    DialogueDirect CEO Mike Wakeland
    Mike Wakeland
    113 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "I learned a lot from the people I worked with and the job itself" (in 10 reviews)

    • "Great at learning the skills for communicating and always an intentionally positive work environment" (in 12 reviews)

    Cons

    • "It involves long hours of sales work even during bad weather conditions" (in 16 reviews)

    • "You have to talk to a lot of people which takes a lot of energy" (in 5 reviews)

    More Pros and Cons
    1. Featured Review

      "Highly recommended career path"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Fundraiser in Phila, PA
      Current Employee - Fundraiser in Phila, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at DialogueDirect full-time (Less than a year)

      Pros

      What an amazing career opportunity. One can learn and grow every day. Perfect for a goal and career oriented person. Leadership is remarkable and the best I’ve ever experienced. Office life is very much like a family. Great opportunities to travel and make a very comfortable living.

      Cons

      Seeing as though the pay is competitive you have to learn the job first to make great money. Job is not for everyone though. You need to be hardworking, positive and focused.

      Advice to Management

      Management honestly knows what they are doing. Everyone from trainers to team leaders to the CEO to city coordinators are very approachable and helpful.

      DialogueDirect Response

      Aug 4, 2018 – Operations Coordinator

      Thank you so much for the thoughtful and great review! We are glad that you feel like you can grow with us every day and that our leaders have been helpful. Providing opportunities and a supportive... More

    2. "Such amazing people!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at DialogueDirect full-time

      Pros

      I just got hired onto Dialogue Direct in Philadelphia and I am having such a fun time! I feel like I am already part of the family and I have only been here 3 days. They make standing out in the sun all day so much fun! Everyone works hard together and really cares about you! You get commission on top of a great base pay. You meet amazing people and most importantly you help great charities!

      Cons

      Some people can be rude to you on the streets, but your team members help you shake it off and keep you going!

      Advice to Management

      Keep up the good work!

      DialogueDirect Response

      Aug 10, 2018 – Operations Coordinator

      Welcome to the team and thank you for the awesome review! It is great to hear how much you're enjoying the Philadelphia campaign, from helping great charities to positively overcoming adversity in... More

      3. Join the DialogueDirect team
      See Our Latest Jobs

    3. "Charity Ambassador Intern"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      Pros

      Break out of comfort zone and challenge your sales skills
      Great interpersonal skills
      Communication skills
      Incentives per performance

      Cons

      Low paid job
      Tough work in the middle of the streets
      Have to work over-time if you don't meet the minimum requirements

    4. "Not for Everyone"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Canvasser in Chicago, IL
      Former Employee - Canvasser in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at DialogueDirect full-time (Less than a year)

      Pros

      Decent money if you can make the quota's.
      Nice enough people
      Energetic work environment

      Cons

      Spending all day on the street asking people for money.
      If you are outgoing enough to ignore social norms and the fact that 99% of people DO NOT want to talk to you, then you can do this job. Otherwise AVOID

      Advice to Management

      You were very straightforward about what the job entails, thank you for that.

      DialogueDirect Response

      Oct 4, 2018 – Operations Coordinator

      We appreciate the review and are glad to hear your thoughts on the energetic environment, compensation opportunity, and team in Chicago. It's understandable that challenging the norm to talk to... More

    5. "Fundraiser"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Fundraiser in Philadelphia, PA
      Current Employee - Fundraiser in Philadelphia, PA
      Approves of CEO

      I have been working at DialogueDirect full-time (Less than a year)

      Pros

      If you're looking for a place to grow mentally, physically, and emotionally, this is the place for you.

      Cons

      Grit is the minimum requirement to work the job.

      DialogueDirect Response

      Aug 10, 2018 – Operations Coordinator

      We appreciate the review and agree with you! The growth you mentioned is necessary if we want to make a positive change. Thank you for your work!

    6. "Very Positive and Worthwhile"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at DialogueDirect full-time

      Pros

      Incredible employees and genuinely meaningful work, with worthwhile and reputable charities being helped by your efforts

      Cons

      One must possess patience, endurance and positivity which can be challenging on some days. Hours are long but you have a lot of freedom to find the right donors as a result!

      DialogueDirect Response

      Aug 8, 2018 – Operations Coordinator

      Thank you for this review and your endurance to make a difference with us!

    7. "Canvasser"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Program Assistant in Washington, DC
      Former Employee - Program Assistant in Washington, DC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at DialogueDirect full-time (Less than a year)

      Pros

      The organization you represent are doing important work.

      Cons

      The business is set up in a pyramid scheme. You may be brought on with promise of increased opportunity and experiences, but any success you have is dependent upon how many sales you make, and how many sales the people under your "team" make.

      DialogueDirect Response

      Aug 28, 2018 – Operations Coordinator

      Thank you for your review. We agree that the charity partners we represent are doing important work. Our company appreciates passionate team members and believes in providing opportunities that... More

    8. "RUN AWAY"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Charity Brand Ambassador in Portland, OR
      Former Employee - Charity Brand Ambassador in Portland, OR
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at DialogueDirect full-time (Less than a year)

      Pros

      They spread the word about good organizations

      Cons

      EVERYTHING!! If you want to donate to the cause, do it online, at the actual charities website, not a third party.

      Advice to Management

      Get new management in Portland

      DialogueDirect Response

      Aug 20, 2018 – Operations Coordinator

      Thanks for providing a review, we would appreciate specifics about your experience as we consistently look to learn and improve. I'd welcome you to reach out to have a conversations offline... More

    9. Helpful (1)

      "SF Office- Great place to hone communication skills for motivated action takers."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Recruiting Coordinator in San Francisco, CA
      Former Employee - Recruiting Coordinator in San Francisco, CA
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at DialogueDirect full-time (Less than a year)

      Pros

      -Excellent communication coaching from a passionate leadership team.

      -Fantastic summer internship opportunity for those willing to expand their social comfort zone.

      -Great pay for hard workers who can bring the charm, class and passion.

      -SF City Coordinator creates a safe space for motivated team members of all walks of life.

      -LGBTQ encouraged to apply.

      Cons

      -C-suite is out of touch with local office operations and culture.

      Advice to Management

      -Invest more into recruitment department as this is will unlock more canvassers walking through the door.

      -Treat recruiters similarly to canvassers both in terms of coaching and competitive pay structure.

      -Reorganize management structure to allow local city coordinators more scheduled weekly contact with the national recruitment manager.

      DialogueDirect Response

      Jul 19, 2018 – Operations Coordinator

      Thank you for your feedback and review! We’re glad that you felt the San Francisco office is a welcoming and passionate environment. It is important to our team that we provide growth throughout the... More

    10. Helpful (1)

      "Amazing potential"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Canvasser in Miami, FL
      Current Employee - Canvasser in Miami, FL
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at DialogueDirect full-time (Less than a year)

      Pros

      This kind of work isn’t for everyone, but it’s overwhelmingly rewarding. You get to talk to amazing people all day. Coworkers are fantastic and the opportunity to grow is endless. The job has a lot of freedom and welcomes anyone that’s willing to learn.

      Cons

      the way that pay is split up is unnecessarily confusing. They work on a point system per donor and it’s just hard to understand. People can often be very rude so their is a lot of things you put up with as a canvasser. If you let even one comment get to you then it’s the death of you that whole day.

      Advice to Management

      In comparison to other street canvassing companies I have worked for this company is desperately lacking structure in the way we canvass. Coming up with your own rap and the way we talk to people directly affects donations. If there would be one clear concise message it would be more effective. Training could be a lot better as well; instead of just throwing people into the field it would be much more effective to baby step them into it.

      DialogueDirect Response

      Aug 8, 2018 – Operations Coordinator

      Thank you for submitting a review and the feedback. We agree the work isn't for everyone, but as you said very rewarding in so many ways! It's important to us to provide consistent and structured... More