DialogueDirect Reviews | Glassdoor

DialogueDirect Reviews

Updated January 14, 2019
218 reviews

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3.7
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DialogueDirect CEO Mike Wakeland
Mike Wakeland
114 Ratings

Employee Reviews

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Pros
  • "I learned a lot from the people I worked with and the job itself" (in 10 reviews)

  • "Helps build communication skills big time" (in 12 reviews)

Cons
  • "It involves long hours of sales work even during bad weather conditions" (in 16 reviews)

  • "Too high expectations which causes high turnover rate for employees" (in 8 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Highly recommended career path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fundraiser in Phila, PA
    Current Employee - Fundraiser in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DialogueDirect full-time (Less than a year)

    Pros

    What an amazing career opportunity. One can learn and grow every day. Perfect for a goal and career oriented person. Leadership is remarkable and the best I’ve ever experienced. Office life is very much like a family. Great opportunities to travel and make a very comfortable living.

    Cons

    Seeing as though the pay is competitive you have to learn the job first to make great money. Job is not for everyone though. You need to be hardworking, positive and focused.

    Advice to Management

    Management honestly knows what they are doing. Everyone from trainers to team leaders to the CEO to city coordinators are very approachable and helpful.

    DialogueDirect Response

    Aug 4, 2018 – Operations Coordinator

    Thank you so much for the thoughtful and great review! We are glad that you feel like you can grow with us every day and that our leaders have been helpful. Providing opportunities and a supportive... More


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DialogueDirect full-time

    Pros

    Great place with positive vibe and straightforward mission.

    Cons

    Standing out in the cold

    DialogueDirect Response

    Dec 27, 2018 – Operations Coordinator

    Thanks for the review! We're glad that you enjoy the positive atmosphere and that you are persevering through any weather to make a difference. It is appreciated by our team and charities!

  3. "Unethical management, uncomfortable for women"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Canvasser in Washington, DC
    Former Employee - Canvasser in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    -You can make a lot of money if you're good at canvassing
    -Diverse staff
    -Opportunites for growth

    Cons

    I worked here a few months during the summer and I saw a lot of unprofessional and unethical things take place. Frankly, I'm surprised there are so many positive reviews for this company. I think people are being incentivized to write them because most people I encountered at this company had a negative experience. For one thing, canvassing is an extremely difficult job to begin with. Because of that, there's a very high turnover rate, and there's people with strong personalities coming in and out of the office at all times. This was not well managed in my opinion. There were some employees acting in rude ways that made things unpleasant for everyone else. On a similar note, there was a lot of unprofessional behavior towards female college interns, gossip within the staff, and older staff members hitting on them. It's especially frustrating that women in the office receive rude comments constantly in the field and have to deal with it in the office as well. Another common experience I heard from many people was being mislead during the interview about what exactly the position would be. Few people work at this company more than a couple months. The management expects you to make this job your entire life. One manager literally told us "if you're not going home exhausted at the end of the day, you're not working hard enough." Personally, I think that's an unhealthy and unsustainable expectation. Employees are human beings not robots. Shockingly enough I want to be able to go home and spend time with my family at the end of the day.

    Advice to Management

    -Have a clearly outlined code of conduct for employees to follow
    -Be upfront and timely with addressing people who are causing problems in the field
    -Sexual harassment training.
    -Change in company outlook

    DialogueDirect Response

    Jan 17, 2019 – Operations Coordinator

    We appreciate you taking the time to leave a review and want to address your feedback honestly and openly, as we're always looking for new ways to improve for our teams.

    This role - and speaking... More


  4. Helpful (1)

    "Charity Ambassador Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Break out of comfort zone and challenge your sales skills
    Great interpersonal skills
    Communication skills
    Incentives per performance

    Cons

    Low paid job
    Tough work in the middle of the streets
    Have to work over-time if you don't meet the minimum requirements

    DialogueDirect Response

    Dec 27, 2018 – Operations Coordinator

    We appreciate the time you've taken to leave a review! It's great to hear all of the skills you gained from communication to interpersonal skills. As you mentioned the incentives for performance are... More


  5. "Not for Everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Canvasser in Chicago, IL
    Former Employee - Canvasser in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    Decent money if you can make the quota's.
    Nice enough people
    Energetic work environment

    Cons

    Spending all day on the street asking people for money.
    If you are outgoing enough to ignore social norms and the fact that 99% of people DO NOT want to talk to you, then you can do this job. Otherwise AVOID

    Advice to Management

    You were very straightforward about what the job entails, thank you for that.

    DialogueDirect Response

    Oct 4, 2018 – Operations Coordinator

    We appreciate the review and are glad to hear your thoughts on the energetic environment, compensation opportunity, and team in Chicago. It's understandable that challenging the norm to talk to... More


  6. "Such amazing people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at DialogueDirect full-time

    Pros

    I just got hired onto Dialogue Direct in Philadelphia and I am having such a fun time! I feel like I am already part of the family and I have only been here 3 days. They make standing out in the sun all day so much fun! Everyone works hard together and really cares about you! You get commission on top of a great base pay. You meet amazing people and most importantly you help great charities!

    Cons

    Some people can be rude to you on the streets, but your team members help you shake it off and keep you going!

    Advice to Management

    Keep up the good work!

    DialogueDirect Response

    Aug 10, 2018 – Operations Coordinator

    Welcome to the team and thank you for the awesome review! It is great to hear how much you're enjoying the Philadelphia campaign, from helping great charities to positively overcoming adversity in... More


  7. "Fundraiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fundraiser in Philadelphia, PA
    Current Employee - Fundraiser in Philadelphia, PA
    Approves of CEO

    I have been working at DialogueDirect full-time (Less than a year)

    Pros

    If you're looking for a place to grow mentally, physically, and emotionally, this is the place for you.

    Cons

    Grit is the minimum requirement to work the job.

    DialogueDirect Response

    Aug 10, 2018 – Operations Coordinator

    We appreciate the review and agree with you! The growth you mentioned is necessary if we want to make a positive change. Thank you for your work!

  8. "Very Positive and Worthwhile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at DialogueDirect full-time

    Pros

    Incredible employees and genuinely meaningful work, with worthwhile and reputable charities being helped by your efforts

    Cons

    One must possess patience, endurance and positivity which can be challenging on some days. Hours are long but you have a lot of freedom to find the right donors as a result!

    DialogueDirect Response

    Aug 8, 2018 – Operations Coordinator

    Thank you for this review and your endurance to make a difference with us!


  9. "Canvasser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Assistant in Washington, DC
    Former Employee - Program Assistant in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    The organization you represent are doing important work.

    Cons

    The business is set up in a pyramid scheme. You may be brought on with promise of increased opportunity and experiences, but any success you have is dependent upon how many sales you make, and how many sales the people under your "team" make.

    DialogueDirect Response

    Aug 28, 2018 – Operations Coordinator

    Thank you for your review. We agree that the charity partners we represent are doing important work. Our company appreciates passionate team members and believes in providing opportunities that... More


  10. "RUN AWAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Charity Brand Ambassador in Portland, OR
    Former Employee - Charity Brand Ambassador in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    They spread the word about good organizations

    Cons

    EVERYTHING!! If you want to donate to the cause, do it online, at the actual charities website, not a third party.

    Advice to Management

    Get new management in Portland

    DialogueDirect Response

    Aug 20, 2018 – Operations Coordinator

    Thanks for providing a review, we would appreciate specifics about your experience as we consistently look to learn and improve. I'd welcome you to reach out to have a conversations offline... More