DialogueDirect Reviews | Glassdoor

DialogueDirect Reviews

Updated April 21, 2017
155 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
DialogueDirect CEO Mike Wakeland
Mike Wakeland
72 Ratings

155 Employee Reviews

Sort: Popular Rating Date

Pros
  • Working for a really good cause(Children, nature etc) (in 9 reviews)

  • The people are fantastic and the office has a team environment that is unlike any other job I've held in the past (in 9 reviews)

Cons
  • Long hours, but they fly by because we have some fun (in 10 reviews)

  • Better be ready to bust, this job is not for the faint of heart (in 5 reviews)

More Pros and Cons

  1. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Entry Level Sales and Marketing in San Francisco, CA
    Former Employee - Entry Level Sales and Marketing in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DialogueDirect (Less than a year)

    Pros

    Get to work with young, ambitious and driven individuals. Great opportunity to make good money. Management/Manager of SF Office was very supportive and encouraging, wants to see the employees grow and flourish. Work environment though driven and focused is also fun and open.

    Cons

    Hard job if you aren't used to all that comes with sales. Not for the faint of heart! Good learning experience if you haven't tried sales before.

    DialogueDirect Response

    Jan 2, 2017 – Public Relations Coordinator

    Thank you for your work and your review!


  2. Helpful (2)

    "HUGE Scam !!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES in Chicago, IL
    Former Employee - OUTSIDE SALES in Chicago, IL
    Disapproves of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    What pros can their possibly be working for a company that takes advantage of hard working front line people . I have never seen
    such a disgusting pay plan , as the one DD
    try on me. I am a closer , but I do not work
    For free .

    Cons

    You have to sell up to four thousand dollars
    Every week before you see a dime in commissions .Dialoguedirect will try to
    trick you with using points system !
    Instead of actual dollars sold !!

    I am contacting The Nature Conservancy
    and other charities that they are mis-representing . To put a end to this abuse
    of sales people whom only have good intentions in their hearts .

    Just another disgusting display of American greed gone wrong

    Advice to Management

    Pay your commissions from Dollar one
    you are corporate vampires posing as people who care about charities while lining your own pockets !!
    Making it my mission in life to shut you all
    Down !!!!

    DialogueDirect Response

    Feb 1, 2017 – Public Relations Coordinator

    Well, it's pretty clear that you did not enjoy your time with us. A couple of things to note: -We have one of the most competitive pay structures in the face-to-face fundraising industry -None of ... More


  3. "Great Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dialoguer and Site Representative in San Francisco, CA
    Current Employee - Dialoguer and Site Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DialogueDirect full-time (Less than a year)

    Pros

    This job is a great opportunity to make money and gain experience. The people are fantastic and the office has a team environment that is unlike any other job I've held in the past. The company provides benefits and a lot of incentives to keep you motivated. I consider the skills I have gained here to be invaluable and feel more confident in both my work and personal life. Everyone feels passionately for organizations being represented, and it is a good feeling knowing your hard work directly benefits some wonderful charities and non-profits

    Cons

    Not for the faint of heart. You interact with a lot of people and need to be okay with rejection. It may take a week or two to adjust. Must be driven, flexible, and willing to learn

    Advice to Management

    Keep doing what you're doing

    DialogueDirect Response

    Dec 22, 2016 – Public Relations Coordinator

    Thank you for your wonderful review!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Dialogue: Amazing People if You Can Face the Outdoors in Every Condition over 40 hours per week"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fundraiser in New York, NY
    Former Employee - Fundraiser in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    You will not find people with a bigger heart than the employees at Dialogue. It is a team effort through and through. You will get great guidance, benefits after 90 days, and the potentiall for growth in the company. These people work harder than anyone I know and show such perseverence. In my short time there I feel like I made some great, supportive friends.

    Cons

    It is outside all of the time. They are not necessarily the most upfront about that in the interview process. You will probably stress about meeting their quota and possibly be fired if you do not achieve it. It's commission so if you do not get the required amount of donors, you are getting minimum wage. You will get a lot of negativity from passerbys who definitely don't approve of canvassing. And it is complete canvassing. That being said if you have the right personality for it, you will probably be promoted and grow in the company. Some people walk out on their first day and some people thrive. I thrived but realized I do not do well under the pressure of the quotas they set. You will also not get paid for getting a donor if they cancel within the first month, and that hurts a LOT.

    Advice to Management

    Be more forthcoming about the hours and the lack of an office setting throughout the day of a dialoguer. You are out there through rain, snow, heat, and wind. You are also dealing with people who will not stop for you because of these conditions

    DialogueDirect Response

    Feb 1, 2017 – Public Relations Coordinator

    Thank you for your honest and comprehensive review. We understand that fundraising in the heat, cold, and rain, to mention facing negative feedback from the public, is challenging. We also understand ... More


  6. Helpful (2)

    "Mis-Leading"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in San Francisco, CA
    Former Employee - Marketing Specialist in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    Great office culture! Some great people do ge tricked in working here.

    Cons

    Job earnings and day to day duties are very misleading in the interview process. Also the company is very mysogonistic and looks down on those who oppose it Will claim it is for the good of charities but n reality its a slefish money driver company keeping up to 60% of funds or even at times costing the charities at a huge loss. Many team members wil lie to donors in orer to meet quotas

    Advice to Management

    Be honest of your intensions

    DialogueDirect Response

    Dec 21, 2016 – Public Relations Coordinator

    You've voiced many concerns in this review, but unfortunately, you are misinformed on a few key points. Our campaigns do not result in losses for our charity partners: in fact, we are one of their ... More


  7. "Good learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dialoguer in Portland, OR
    Former Employee - Dialoguer in Portland, OR
    Recommends
    Negative Outlook

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    Developed a lot of communicative and persuasion skills.
    You can wear whatever you want.
    It can be very rewarding to work on behalf of charity, changing the world and stuff.
    Good monetary incentives if you're good at the job.
    Fun team nights.

    Cons

    If you don't meet goal for the week, the pay sucks. $10/hr base pay for an incredibly exhausting job--physically and mentally.
    You have to be buddy-buddy with everyone in the office. Which can be tiring.
    High pressure to perform.

    DialogueDirect Response

    Nov 1, 2016 – Public Relations Coordinator

    Thank you for your work with us and for leaving a review. We agree that the position is challenging, and that the earning potential shines through when you meet or exceed performance goals. We're ... More


  8. "Best job I've ever had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Washington, DC
    Former Employee - Team Leader in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DialogueDirect full-time

    Pros

    Whether your motivation is making personal money, growing within a company, or doing good for the world/nonprofits, DialogueDirect will provide that for you. The office is a family environment, full of fun and energy. Nowhere will you find a place like this where everybody genuinely compliments each other so much.

    Cons

    The work/life balance can be a little lopsided towards work. With an expectation to hit numbers, you can find yourself working later than usual/working an extra day. It definitely takes a commitment.

    Advice to Management

    Keep on keepin' on!

    DialogueDirect Response

    Sep 26, 2016 – Public Relations Coordinator

    Thank you for the fantastic review! We especially appreciate the feedback on work/life balance, which is something we're always trying to improve on. Thank you for being part of making DialogueDirect ... More


  9. "Canvasser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Canvasser in Chicago, IL
    Former Employee - Canvasser in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Later start to the day, which traditionally begins around 10:00AM. Generally positive staff, negativity has a short half-life. Hourly pay, in addition to commission and incentives. Theatricality and eccentricity is rewarded, as you will be largely trading on charisma. Unlike many sales jobs, (labor under no misapprehension, this is a sales job) there are fewer ethical misgivings, as the charities you are soliciting membership for are reputable. Site leads, team leads, even your city coordinator are all available for questions or refinement of technique.

    Cons

    Ultimately, this is a sales job. High-stress, and not for the faint of heart. You will be outside in all weather, and constantly standing. You will not have control of foot traffic, and so will frequently feel frustrated. People will avoid you. People will curse at you and may threaten you, and as a public face representing a charitable organization, your recourses in those situations will be limited. You will need to meet performance goals, and the thresholds for certain promotions can be arbitrary. High staff turnover rates.

    Advice to Management

    We are aware of the need to stay on-message during slow periods, but there really are some things that we cannot control. Acknowledging and moving on to what we CAN control is far better than denying it entirely . Drills in the office tend to focus on "best-case" sign-ups, rather than the far more common difficult ones, requiring one or more 're-urgency' s.

    DialogueDirect Response

    Aug 1, 2016 – Public Relations Coordinator

    Thank you for your detailed feedback, and your review. You do a great job of highlighting the challenges of the role without exaggerating, which we appreciate. Your feedback on acknowledging and ... More


  10. Helpful (6)

    "Very misleading compnay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Fundraiser in New City, NY
    Former Employee - Fundraiser in New City, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at DialogueDirect full-time (Less than a year)

    Pros

    If your good at canvassing then you can make pretty good money here, but it will take a long time before you get to that level. The people that work there are great as well and are full of energy. Opportunity to rise up in the ranks.

    Cons

    Misleading job title makes job seem kind of like a scam. Went in to be a marketing specialist and end up with the title of fundraiser. Unpaid lunch break and no compensation for travel cost around the city. Also getting ignored getting get really upsetting after a while.

    Advice to Management

    Change the name of the job title online to seem less misleading.

    DialogueDirect Response

    Jul 11, 2016 – Public Relations Coordinator

    Thank you for your work with us, and for leaving your review. We appreciate the feedback on the job title for the fundraising position. We take feedback from many sources into account when we create ... More


  11. Helpful (1)

    "Find your "why""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Boston, MA
    Current Employee - Team Leader in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DialogueDirect full-time (More than a year)

    Pros

    The best thing about this job is growth. I've grown personally and professionally here more than any job I've ever worked. You get to meet awesome people and they may even become your best friends!! Grow as fast as you want here, and become a leader!

    Cons

    Challenges are staying positive but ultimately your Attitude will become unstoppable.

    DialogueDirect Response

    Apr 19, 2016 – Public Relations Coordinator

    Thank you for your work with us and your review!


Showing 155 of 159 reviews
Reset Filters