DiamondIT Reviews | Glassdoor

DiamondIT Reviews

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Found 13 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
79%
Approve of CEO
Matt Mayo
5 Ratings
  1. Helpful (3)

    "An Honest Review of DiamondIT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technician in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DiamondIT full-time for more than a year

    Pros

    I feel that the other reviews of DiamondIT are actually quite honest, however; they are almost so positive that they read like advertisements. So here is my honest review to hopefully help people make an informed decision. I've been at Diamond for 6 months now. 5 Years ago I was not IT, I was in a small village in Afghanistan trading war stories with veteran villagers who fought off Russians in the 80s. I worked my...

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    Cons

    It's a growing company. There are growing pains. Systems will get changed repeatedly. You'll get trained on how to do something then it'll get all switched up when they find something better. It's part of it, just be flexible. Sometimes you'll have to work at night or over weekends. Servers only go down when people are at home. This won't change no matter where you do IT. Be a team player, be willing to do some overtime....

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    Advice to Management

    I'm not convinced that this section should be for public consumption. Sometimes things have to be done face to face. I would always want someone to tell me to my face, if I ever have advice to management I wouldn't tell them on a website. Just like I hope they wouldn't tell me over an email.

    DiamondIT2016-02-09
  2. Helpful (1)

    "The company is on the decline..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Engineer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DiamondIT full-time for more than 2 years

    Pros

    The tech room is the best part of the company hands down. The people I worked with on a daily basis were good, hardworking people.

    Cons

    You will not receive positive feedback. I was there for almost 2 years and I don't think anyone outside of the tech room told me "nice work". I don't need to be handed a trophy everyday but a positive comment once or twice a month would have been nice and made me feel appreciated. Anyone inside the tech room will take the blame for mistakes. I felt like I was working with children the last six months I was employed...

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    Advice to Management

    Starting employees off with 40 hours of leave a year is below standards. Doesn't matter what business model you based it off. They are not machines, they are people who need to spend time with family and away from work. Giving away fake Apple Airpods as the main prizes at a Christmas party is the best way to sum up how you care about your employees. How cheap is that? Oh and hockey tickets that you give away for...

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    DiamondIT2019-03-21
  3. Helpful (1)

    "My Biggest Regret Was Not Leaving Sooner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Projects Coordinator/Receptionist/Dispatch/Receiving Clerk in Bakersfield, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DiamondIT full-time for more than 4 years

    Pros

    I had a lot of hope when I first started. The company was still in its early stages where it cared about their employees.

    Cons

    My experience at Diamond IT started great and slowly transitioned into horrible - to the point where I dreaded returning to work. I was screamed at by an unstable employee (cable technician), I was often questioned by management of my value and contribution to the company, was micromanaged daily by multiple individuals, and often was sought to do work no one else wanted to do. It took months of other people convincing...

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    Advice to Management

    Listen to the employees, provide more answers than questions. People don’t want to go to a job they hate, make the environment better. Hockey games and trips aren’t always the way to our hearts. Sometimes it’s a simple thank you and “we acknowledge your worth and everything you do” goes a long way too. Also telling us to ask for a dollar raise is an insult to my work ethic and my skill set.

    DiamondIT2018-06-13
  4. "DiamondIT IS going places!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DiamondIT full-time for more than a year

    Pros

    Culture is first and foremost at DiamondIT. Senior leadership does everything they can to make every employee happy and come to work excited. Everyone is very friendly with their coworkers and there is a great sense of camaraderie between everyone; which, makes it a very positive space to thrive in. The owner has done a great job of building a fun, competitive, hardworking office culture. Career opportunity advancement...

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    Cons

    The company has been around for 10 years, but it hasn’t been until recently that we’ve looked to growing and with growth always comes a little bit of growing pains. The only “con” that I would make people aware of is change. Do not be afraid of changes happening, frequently. “By changing nothing, nothing changes.” -Tony Robbins

    DiamondIT2016-01-07
  5. "I Love Working for DiamondIT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Bakersfield, CA
    Recommends
    Positive Outlook

    I have been working at DiamondIT full-time for more than 2 years

    Pros

    I truly enjoy working for DiamondIT. I believe in our mission to provide our clients with a better technology experience. I not only respect the owner as a business man but want to follow him as a leader. If you want to work for a company that is fun, works hard, and feels like working with family this is the place for you.

    Cons

    You must be comfortable with change. Changes can occur frequently being part of a growing company and the technology industry but with change comes opportunity.

    DiamondIT2015-11-18
  6. Helpful (3)

    "Don't be fooled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bakersfield, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DiamondIT

    Pros

    Technically challenging. Great pay and benefits.

    Cons

    Job performance is based on billable hours. Time punch must match time spent on tickets. More emphasis is placed on your ability to match time spent on tickets against time recorded via ADP rather then your ability to complete the work on time and within budget. In other words, when you clock in and out via ADP, your time spent working on tickets and documented via ConnectWise, MUST match. Very high pressure organization.

    Advice to Management

    Be honest about how you do business instead of trying to milk your clients for their money.

    DiamondIT2015-08-12
  7. "Diamond Technologies is like working with your family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Administrator in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DiamondIT full-time for more than a year

    Pros

    I have work at Diamond Technologies for about six months now and I love it!. Everyone here is a pleasure to work with and I feel like I am part of a big family. I appreciate how much everyone cares about the company, employees, and customers. It is exciting to work for a growing company were your opinions and suggestions make a difference. Everyone here enjoys going to work and is always willing to put in overtime. I...

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    Cons

    Diamond Technologies is a growing company. As it grows you have to be willing to adapt. In my opinion working for a growing company is exciting!

    DiamondIT2014-09-16
  8. "Working for Diamond Technologies is more of a family setting than any other job I have ever had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bakersfield, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DiamondIT full-time for more than 9 years

    Pros

    The work is challenging but the structure of the company forces all employees to be the best we can be.

    Cons

    If you dont want to be successful, find another place to work

    Advice to Management

    Keep doing what you do.

    DiamondIT2014-02-11
  9. "Using my own experience as a template, you will want to retire from this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems/Network Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DiamondIT full-time for more than 6 years

    Pros

    You will never want for opportunity to grow. This is coming from the perspective of one who thought he was on top, only to find out how little he knew. Making the move to Diamond Technologies, I discovered my knowledge of technology was single faceted. As a consultant, we are required to master multiple technologies as we support a wide variety of products. Diamond provided direction in how to improve my knowledge, but...

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    Cons

    That everyday can't be Monday.

    Advice to Management

    Do not stop the momentum. The present is bright. The future is brilliant.

    DiamondIT2014-01-06
  10. Helpful (1)

    "A company with great moral fiber and integrity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Resource Manager in Bakersfield, CA
    Recommends
    Positive Outlook

    I have been working at DiamondIT full-time for more than 6 years

    Pros

    Diamond Technologies is an amazing place to work. Everyone is focused on the job at hand with the same intent. " To do our best the first time." Everyone takes pride in their work and is proud to be an employee of Diamond Technologies. The atmosphere is friendly yet professional.

    Cons

    This is a demanding field and technology is ever changing. One must be willing to keep learning new and different things to make it at Diamond.

    Advice to Management

    Don't ever stop expecting the best from us because that is what it takes to be the best.

    DiamondIT2013-04-23
Found 13 reviews