Diffusely reviews

3.7

73% would recommend to a friend

(172 total reviews)

Gaétan Rougevin-Baville

79% approve of CEO

56% positive business outlook

Diffusely has an employee rating of 3.7 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diffusely employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

172 reviews
1.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Start-up experience for graduates. Close to home if you live in the city.

Cons

This company is a complete scam. To begin with, the employees are not familiarized with photography or the technology behind. They run an unethical business and it's beginning to get worse. One of our best employee's recently left and managements has not handled it professionally. A lot of people are leaving left and right. For the longest they refused to have an HR department (in which I'm sure we won't have anytime soon). They have Talent acquisition and Office Management act as HR employees. These individuals rather spent their time building relationships in the office and can't be trusted to handle sensitive issues. It's become a fraternity house. Employee's are playing beer pong every other week inside the office. This is a company in which I cannot wait to leave. Please save yourselves the trouble and find a company that is REPUTABLE and that values employees. My advice to the company is to dissolve the NYC office and start from scratch with brand new and dedicated management.

avatar
Diffusely Response
6y
Thank you for taking the time to leave this very detailed feedback. We will do our best to address your concerns here, and we will use this feedback to improve our office for all of our employees. We do not require our employees to have expertise in photography, with the exception of some of our delivery teams. We do have a new-hire training to teach all of our employees the basics of photography and the technology so that they have some working knowledge. When it comes to off-boarding employees who are leaving, we do our best to make it as positive an experience as possible for both the employee leaving and the rest of the office. Sometimes things happen quickly, and we don’t have the time we’d like to make a smooth transition. We are currently working to streamline both our on-boarding and off-boarding processes and are hopeful this will improve transitions. Our New York office is fairly new, so we have had the Office Manager and Talent Team handle some aspects of HR, such as on-boarding, but for their main roles, it is important for them to build relationships in the office. However we are currently working on a few key hires to help us strengthen our HR processes. We have a company-sponsored Happy Hour every other week after our office all-hands meetings where we do have employees playing games such as beer pong. These events are always after company hours and completely optional. We do this to give employees a chance to unwind and spend time getting to know each other. It is meant to be inclusive and fun, and we are sorry that you feel it isn’t. This is something we will work on improving. We hope that, as a current employee, you will start to see some of the above changes which will contribute to an overall better experience for you. If you do choose to leave Meero, we wish you the best of luck in the next chapter of your career. Regardless, we appreciate you taking the time to provide your valuable feedback.
1.0
Jun 3, 2020

Horrifying

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

With the exception of leadership, it's a really fun, young and diverse staff that speak a ton of languages. You will meet some really interesting people. The parties are fun if you like to drink

Cons

Literally everything. - Leadership is just friends of the CEO. They are unqualified. - No one knows what they're doing, and this will probably get you fired. Few people in lead positions have any actual experience or training for their role. The ones that do usually quit, or get fired if they don't go along with management's harebrained ideas/sleep with someone in mgmt/ask too many questions. - Sexual harassment is a MAJOR issue, and two employees have been accused of rape. Do yourself a favor and translate the French reviews. The CEO knows. He doesn't really care. - You're looked down on if you don't work late. Management frequently gives speeches about working an extra 10-15 hours a week. - The benefits are a joke. You have to earn vacation, then get in trouble if you go on vacation. Actually taking time off is frowned upon. - The sales team needs a complete overhaul. People in the sales department get fired constantly. They get scared when they know leadership is coming from France because they know someone will get let go. Commissions are now called bonuses so that leadership doesn't have to pay them to sales if they don't want to. - Client success team is burnt out; they can't keep up with all the mistakes the company makes - Photo editing team isn't allowed to work from home, so nobody is allowed to work from home. People come in sick a lot because the leave policy is so bad, and because you are shamed if you take time off. - Operations team is always trying to make up for all the lies the sales team is told to tell clients - People get fired for not having enough "Meero spirit" - Snacks are kept in a locked closet and distributed occasionally, leading people to hoard. Just offer snacks or don't, or pay people enough to buy their own snacks and pay their rent at the same time.

1.0
Jan 20, 2020
Recommend
CEO approval
Business Outlook

Pros

A large chunk of the workforce here are actually enthusiastic, bright, and eager to learn. They just so happen to have unfortunately joined the wrong company.

Cons

After more than a year’s presence in the North American market, Meero has yet to figure out how to retain both clients as well as talent. Meero operates without an emphasis on transparency, which leads to steep client drop-offs and low employee morale. There is absolutely no opportunity for employee development. The average age of a manager in the NYC office (24 years old) speaks volumes as to the kind of frat culture that Meero strives to maintain. Both the C-suite and GM of the NYC office refuse to bring on in-house HR, for obvious reasons. Meero upholds a toxic culture and workplace environment. Any constructive feedback is taken negatively and denied by management. By no means would this be an acceptable place to work, whether you are at the start or further along your career. Avoid as a vendor and employer at all costs.

avatar
Diffusely Response
6y
As a young, tech startup we have grown rapidly in NY by hiring individuals who are ambitious and can adapt with us as our client base grows and demand increases. This, paired with the fact that many of our open positions have been entry level, has led us to develop quite a young office. We promote employees based on their commitment and merit regardless of their age and over the past 6 months have seen 14 promotions. That being said, we have also made strides to train our employees. For example, we recently took part in a three stage manager’s training and a learning and development program is to be spearheaded by our incoming HR Specialist to ensure the newer and younger managers are able to develop upon the pre-existing skills that earned them their promotions. Meero does sponsor a company Happy Hour every other week after our office all-hands meetings where we do have employees playing games such as beer pong. These events are always after company hours and completely optional. We do this to give employees a chance to unwind and spend time getting to know each other. It is meant to be inclusive and fun. We have also been striving to develop our office culture by incorporating more non-drinking related events, charities and clubs. Regarding the in-house HR role, as this is going to be the first hire of it’s kind for our US offices we have made a point to screen a high volume of candidates to ensure we find the best person for the role. This has caused a longer timeline for the process than originally intended but we agreed that it is necessary for our expected 2020 growth. Thank you again for your feedback, and as a current employee, we hope you start to see our efforts improve. We would also like to take this opportunity to remind you that we implemented an open door policy last quarter and would encourage you to take advantage of that time to share your thoughts with our General Manager.
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