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Direct Energy Reviews
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Full-timePart-timeApprove of CEO
Badar Khan
167 Ratings
Pros
"Good employee culture, good company outlook, great work/life balance" (in 33 reviews)
"Great people and great benefits" (in 36 reviews)
Cons
"Although they believe in a work life balance, it is sometimes hard to leave at the end of the day" (in 11 reviews)
"Lot's of turnover even at senior management level so difficult to find sponsors for career progression" (in 12 reviews)
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"Great Place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Direct Energy full-time (More than a year)
Pros
They seem to not just think, but act. Problems are recognized, studied, thought about, and then addressed. It's a lot easier working for an employer when they seem to be getting it together
Cons
When I last worked there the Comp structure in flux. Granted that isn't all that surprising.
At the end of the day it was still a call center.Advice to Management
Remember the details. Things like a clean inviting work place and proper equipment to do our job is THE employee retention program.
Direct Energy 2018-05-15 11:18 PDT![Direct Energy Logo]()
"Lax schedule, but HUGE corporation feel"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Direct Energy full-time (More than 3 years)
Pros
Great work life balance. Typically everyone leaves a little early on Friday and not many stay later than 5:30 everyday unless there is a big project.
Also, a good bonus structure for spring payoutCons
Houston office is the headquarters, but depending on which team you are working for, then the leadership or your manager could be in the Pittsburgh / NJ office locations.
We are owned by Centrica (UK-based) which causes some bureaucratic nonsense in terms of getting access to certain files or dealing with HR, etcAdvice to Management
you have to be very proactive. If so, a steady path
Direct Energy 2018-06-18 07:23 PDT![Direct Energy Logo]()
"Good company always changing"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOPros
Good employee culture, good company outlook, great work/life balance!
Cons
Always through constant change (but understandable in order to keep up with the industry)
Direct Energy 2018-06-05 10:41 PDT![Direct Energy Logo]()
"Good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Direct Energy (More than a year)
Pros
Great place to work everyone is super friendly and company takes very good care of you with pto and activities.
Cons
Pay structure is terrible they owe so many people money. Lowest selling agen gets paid almost the same as the highest paid.
Direct Energy 2018-06-06 07:11 PDT![Direct Energy Logo]()
"Great Pay"
StarStarStarStarStarI worked at Direct Energy full-time
Pros
Great pay, lots of perks, fun environment to work in
Cons
Dealing with difficult customers over the phone
Direct Energy 2018-05-31 17:11 PDT![Direct Energy Logo]()
"Software Engineer"
StarStarStarStarStarI have been working at Direct Energy full-time
Pros
Good environment to work with
Cons
None as I see so far.
Direct Energy 2018-05-16 18:03 PDT![Direct Energy Logo]()
"Legal"
StarStarStarStarStarI worked at Direct Energy full-time (More than 3 years)
Pros
benefits are excellent; team building activities; annual salary increases
Cons
limited career progression; numerous changes from different directions with no real purpose or sufficient explanation
Direct Energy 2018-05-11 12:23 PDT![Direct Energy Logo]()
"Inbound Sales"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Direct Energy full-time
Pros
Great benefits, team mates, supervisors
Cons
Changing commission structure, no opportunity for advancement
Advice to Management
Listen to agents
Direct Energy 2018-05-23 06:47 PDT![Direct Energy Logo]()
"DE Tempe"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Direct Energy full-time (Less than a year)
Pros
Fun and energetic environment with realistic goals and a great commission structure.
Cons
Business practices aren't always clear, you might have you online resources tell you one thing and management will tell you something completely different.
Advice to Management
Ensure all business practices are aligned.
Direct Energy 2018-05-02 15:30 PDTHelpful (1)
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"HR Partner"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Direct Energy full-time (More than 3 years)
Pros
Great HR leadership, flexible schedules, self-managed vacation program, wonderful people & generous compensation and bonus structure.
Cons
None that I have experienced.
Direct Energy 2018-04-27 00:37 PDT
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