Direct Energy Reviews | Glassdoor

Direct Energy Reviews

Updated July 29, 2018
466 reviews

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3.4
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Badar Khan
171 Ratings

466 Employee Reviews

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Pros
Cons
  • "Although they believe in a work life balance, it is sometimes hard to leave at the end of the day" (in 11 reviews)

  • "Lot's of turnover even at senior management level so difficult to find sponsors for career progression" (in 12 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Direct Energy full-time

    Pros

    Great environment and culture with a lot of opportunity.

    Cons

    Departments can sometimes seem very segregated.


  2. "Best company I’ve worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Houston, TX
    Former Employee - Human Resources in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Direct Energy full-time (More than 3 years)

    Pros

    Amazing culture! Friendly, accepting, innovative. Loved working at Direct Energy!

    Cons

    Not much. Quick change can be a challenge at times.

  3. "Sales retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Retention in Tempe, AZ
    Current Employee - Sales Retention in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (More than a year)

    Pros

    great company great environment

    Cons

    the company is laying my department off

    Advice to Management

    none


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time (More than 3 years)

    Pros

    People, culture, free things, community outreach

    Cons

    Management, meetings, inefficiencies, layoffs, favoritism


  5. "Sr. Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Houston, TX
    Current Employee - Senior Business Analyst in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time (More than 5 years)

    Pros

    Numerous areas for growth, some paid training/certifications

    Cons

    Not enough "doers", middle management seems to have pet projects rather than thinking strategically/holistically.


  6. "Stable job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst (for Finance Function) in Houston, TX
    Former Employee - Senior Analyst (for Finance Function) in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Energy full-time (Less than a year)

    Pros

    - Electricity will always be needed so you don't have to fear the company going out of business. If anything it'll be a merger/acquisitions.
    - Competitive salary
    - Nice building/office

    Cons

    - Lack of culture
    - Lack of leadership engagement
    - Lack of guidance for professional development/options
    - Lack of teamship

    Advice to Management

    Provide managers with training. There was turnover on my team. A teammate overheard me and another member talk about our speculations on who/if someone from our team would take over the team lead's responsibilities. Manager got wind of our conversation and became defensive, pulling me and other member to indirectly warn us that everything always made it back to her but doing it separately, which resulted in tension among us and the team as a whole as she ultimately promoted a clicky, tattletale, gossipy high school like environment that felt unsafe for one to share their opinion/concern.


  7. "Customer Service/Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tempe, AZ
    Current Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (Less than a year)

    Pros

    This company has an amazing culture, atmosphere and the people are amazing. Everyone is very personable. This feels like a second home. I look forward to coming in to work in the mornings.

    Cons

    Tempe location is closing it's doors

    Advice to Management

    Keep being awesome!

  8. Helpful (1)

    "Lax schedule, but HUGE corporation feel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Houston, TX
    Current Employee - Senior Analyst in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time (More than 3 years)

    Pros

    Great work life balance. Typically everyone leaves a little early on Friday and not many stay later than 5:30 everyday unless there is a big project.
    Also, a good bonus structure for spring payout

    Cons

    Houston office is the headquarters, but depending on which team you are working for, then the leadership or your manager could be in the Pittsburgh / NJ office locations.
    We are owned by Centrica (UK-based) which causes some bureaucratic nonsense in terms of getting access to certain files or dealing with HR, etc

    Advice to Management

    you have to be very proactive. If so, a steady path


  9. "Enjoyed but too much reorganization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Houston, TX
    Former Employee - Marketing in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Direct Energy full-time (More than a year)

    Pros

    Culture, people, events, benefits, free lunches, location, offices

    Cons

    Lack of structure, frequent reorganization

    Advice to Management

    Be more noticeable of the people who work hard


  10. "US North Retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time (Less than a year)

    Pros

    Awesome group of people to work with
    Managements cares about their employees
    Very relaxed environment

    Cons

    Limited options for commissions
    They are closing the doors


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