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Direct Energy Reviews

Updated February 15, 2018
434 reviews

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3.2
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Badar Khan
160 Ratings

434 Employee Reviews

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Pros
Cons
  • Although they believe in a work life balance, it is sometimes hard to leave at the end of the day (in 11 reviews)

  • Senior Management does not listen to employee feedback and then blames lower level employees when issues arise (in 12 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I was hired by Direct Energy to redesign their marketing and sales collateral pieces.
    A huge project with 6 different templates and over 80+ sheets that had to be completed within a tight deadline. I enjoyed working with my team and everyone was super helpful and quick with answering questions.

    Cons

    Only con I might say is the review process for projects was a bit much but that's to be expected with large companies and not a huge deal for me.


  2. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Direct Energy full-time

    Pros

    Great culture and people and many perks (food, outings, etc.)

    Cons

    Volatility in the market can bring upon turnover in departments and even cause offices to be shut down to appease shareholders and maintain profit goals.

  3. "A Challenge for your integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo Grove, IL
    Former Employee - Anonymous Employee in Buffalo Grove, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Energy full-time (More than a year)

    Pros

    Pay, benefits, hours, culture and you get learn a lot before purchasing a home or renting

    Cons

    They care more about the bottom line, than customers and employees getting the job done.

    Advice to Management

    Focus more on keeping employees happy, vendor happy and customers


  4. "I'm happy here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a nice place to work

    Cons

    There are none cons to list


  5. "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Direct Energy full-time

    Pros

    Cares a lot about their employees!

    Cons

    Sometimes it can be a lot of hours.


  6. "very intense group and very layered"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    some very good people that give their 120%

    Cons

    very procedural and not flexible to change where it counts.

    Advice to Management

    Trust your people


  7. "Junior team lead"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Direct Energy part-time

    Pros

    Can make alot of money quickly if motivated.

    Cons

    Long hours that sometime produces lack luster results

  8. Helpful (1)

    "Laid back culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Direct Energy full-time

    Pros

    Laid back company culture, easy to learn

    Cons

    there arent really any cons, just depends on how you like your work environment


  9. Helpful (1)

    "Frustrating with new managers every few years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HVAC Technician in Dallas, TX
    Current Employee - HVAC Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time (More than 5 years)

    Pros

    Other technicians are easy to get along with as well as dispatcher. The calls are pretty much the same all day long

    Cons

    Work schedule is sporadic might work a full week might work three days. Work every other weekend also on call every week as well. Won’t be able to get your 40 hours


  10. "Customer Service/Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Direct Energy full-time

    Pros

    Plenty of opportunities to add to your pay with the commission plan they add.

    Cons

    Poor workplace Ethics. They tried to put limitation on the time that you used to go washroom everyday. Also, communications with branded vendors and customers was very poor.

    Advice to Management

    Please allow representatives to be more flexible with their schedule.


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