Direct Energy Reviews | Glassdoor

Direct Energy Reviews

Updated January 17, 2019
474 reviews

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3.5
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Badar Khan
171 Ratings

Employee Reviews

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Pros
Cons
  • "Although they believe in a work life balance, it is sometimes hard to leave at the end of the day" (in 11 reviews)

  • "Long hours, on call work, lots of driving" (in 12 reviews)

More Pros and Cons

  1. "Awesome place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (More than a year)

    Pros

    Cutting edge technology
    Place to play ping pong and other games

    Cons

    Too much red tape to cut through


  2. "Great place to work with lots of growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Analyst in Houston, TX
    Current Employee - Technology Analyst in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time (More than 3 years)

    Pros

    Great managers and leadership. They really try to take into account feedback. Good competitive pay.

    Cons

    Not always a lot of upward movement. There is sometimes duplicated work or a lot of red tape to get things done.

  3. "Senior Accounting Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Excellent line managers, very supportive while allowing you to work independently.

    Cons

    They are on an outsourcing craze right now. Some guy in India is now doing my job.

    Advice to Management

    Don't be short-sighted.


  4. Helpful (1)

    "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Direct Energy full-time

    Pros

    Flexible work life balance, some good people

    Cons

    No true long term vision/strategy


  5. Helpful (3)

    "Great people, culture, pay, & benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Tulsa, OK
    Current Employee - Manager in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (More than 10 years)

    Pros

    The people; every Manager/Leader that I have met genuinely cares about you. There are no offices or cubicles; it’s an open environment which puts everyone on a level playing field and lends well to collaboration. People don’t get hung up on titles here; even Senior Management sits at a desk in the open like everyone else. Everyone genuinely wants to help you. I am compensated very well for what I do and the benefits are awesome. My friends don’t believe me when I tell them we have unlimited vacation (salaried employees only). The office is beautiful. Great work/life balance. It’s a Mon-Fri 8-5 job (for the most part). We get several holidays off that you might not expect, like the the day after Thanksgiving, MLK day, President’s day, Good Friday, etc.

    Cons

    DE is a big company and things change quickly and often. If you can’t handle change or honest feedback, this may not be the place for you. There are way too many meetings and way too many emails.

    Advice to Management

    Invest in a new CIS.
    Don’t implement projects just to hit a date on a calendar.
    With every project you enter into, first ask how it will improve our customers’ experience.


  6. "ERCOT Energy Trading Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Learned a lot. Built skills. Really interesting industry and great coworkers.

    Cons

    A lot of downtime. You really have to be a self starter as an intern.


  7. Helpful (1)

    "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time

    Pros

    good work life balance

    Cons

    frequent layoffs and instability

  8. Helpful (1)

    "Lead Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Carmel, IN
    Former Employee - Shift Leader in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Direct Energy full-time (More than 5 years)

    Pros

    Great Benefits nice 401 plan

    Cons

    Long hours, terrible upper management, not very family friendly

    Advice to Management

    Get better mid and upper management


  9. Helpful (2)

    "Run, Don't Walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend

    I have been working at Direct Energy full-time (More than 10 years)

    Pros

    Unfortunately, none that I can think of.

    Cons

    Ineffective and unsupportive middle management

    Advice to Management

    Examine middle management from the employee viewpoint, not HR or the managers, who are only giving you one side of the story.


  10. "Honest company with trustworthy technicians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time

    Pros

    Good benefits for the industry

    Cons

    Long hours, on call work, lots of driving