Direct Energy Reviews | Glassdoor

Direct Energy Reviews

Updated October 18, 2018
472 reviews

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3.3
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Badar Khan
171 Ratings

472 Employee Reviews

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Pros
Cons
  • "Although they believe in a work life balance, it is sometimes hard to leave at the end of the day" (in 11 reviews)

  • "Lot's of turnover even at senior management level so difficult to find sponsors for career progression" (in 13 reviews)

More Pros and Cons

  1. "Best company I’ve worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Houston, TX
    Former Employee - Human Resources in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Direct Energy full-time (More than 3 years)

    Pros

    Amazing culture! Friendly, accepting, innovative. Loved working at Direct Energy!

    Cons

    Not much. Quick change can be a challenge at times.


  2. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time

    Pros

    good work life balance

    Cons

    frequent layoffs and instability

  3. Helpful (1)

    "Lead Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Carmel, IN
    Former Employee - Shift Leader in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Direct Energy full-time (More than 5 years)

    Pros

    Great Benefits nice 401 plan

    Cons

    Long hours, terrible upper management, not very family friendly

    Advice to Management

    Get better mid and upper management


  4. Helpful (1)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Houston, TX
    Current Employee - Human Resources in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Direct Energy full-time (More than 3 years)

    Pros

    Horrible horrible horrible horrible horrible

    Cons

    Nepotsim sexism ageism runs rampant there especially in HR. You make a compliant, you will be ignored and also retaliated against.
    Also when you confide in HR, they will break your promise and they will tell numerous people what u confided in them

    No scruples and a lot of backstabbing with people you confide in, especially HR

    Advice to Management

    Stop the nepotism, favoritism snd sexism run rampant


  5. Helpful (1)

    "Run, Don't Walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend

    I have been working at Direct Energy full-time (More than 10 years)

    Pros

    Unfortunately, none that I can think of.

    Cons

    Ineffective and unsupportive middle management

    Advice to Management

    Examine middle management from the employee viewpoint, not HR or the managers, who are only giving you one side of the story.


  6. "Honest company with trustworthy technicians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time

    Pros

    Good benefits for the industry

    Cons

    Long hours, on call work, lots of driving


  7. Helpful (2)

    "Company not equipped to survived in the changing energy landscape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Analyst in Iselin, NJ
    Former Employee - Risk Analyst in Iselin, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Direct Energy full-time (More than a year)

    Pros

    Good people; good work/life balance; possible to get decent exposure if you apply yourself

    Cons

    Company lacks vision; highly bureaucratic; top heavy organizational structure

    Advice to Management

    Pivot to more of the lucrative aspects of the energy industry.

  8. Helpful (1)

    "Tulsa site employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tulsa, OK
    Former Employee - Customer Service Representative in Tulsa, OK
    Doesn't Recommend
    Negative Outlook

    I worked at Direct Energy (More than a year)

    Pros

    Absolutely none
    Cant think if any

    Cons

    First, they treat their employees like they treat clients.
    Unethical company by all means. Extremely micromanaged.
    Supervisors would advise you to find other jobs if you don't like it there.
    Senior management flirts with certain workers

    Advice to Management

    Get rid of all of them


  9. "Sales retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Retention in Tempe, AZ
    Current Employee - Sales Retention in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (More than a year)

    Pros

    great company great environment

    Cons

    the company is laying my department off

    Advice to Management

    none


  10. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time (More than 3 years)

    Pros

    People, culture, free things, community outreach

    Cons

    Management, meetings, inefficiencies, layoffs, favoritism


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