Direct Energy Reviews | Glassdoor

Direct Energy Reviews

Updated November 15, 2017
416 reviews

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3.3
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Badar Khan
154 Ratings

416 Employee Reviews

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Pros
Cons
  • Although they believe in a work life balance, it is sometimes hard to leave at the end of the day (in 10 reviews)

  • Door to door has been banned by govt so selling is more challenging (in 6 reviews)

More Pros and Cons

  1. "Review of Direct Energy Corp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Direct Energy full-time

    Pros

    The People were great to work with

    Cons

    Company seemed to be in a constant state of optimization

    Advice to Management

    identify a strategy and adapt the workforce and business to stabilize the environment.


  2. "Sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Tempe, AZ
    Former Employee - Sales Consultant in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Direct Energy full-time (More than a year)

    Pros

    Excellent place to work for with a very relaxed dress code.

    Cons

    Sometimes you have to work and early shift on the weekends.

  3. "AP Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AP Processor in Sarasota, FL
    Former Employee - AP Processor in Sarasota, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Energy full-time (More than 5 years)

    Pros

    Employees are friend
    Benefits are good

    Cons

    Management is all about the profits and not their employees
    Constant changes often not for the better

    Advice to Management

    Treat your employees better they are the ones making the money for you


  4. "Good Company...with mostly good intentions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - USHS Agent in Tempe, AZ
    Current Employee - USHS Agent in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Energy full-time (More than a year)

    Pros

    Great benefits & planned time off. The company has many different departments too. The pay is average if you’re not a top performer...but nice if you are.

    Cons

    Changes can come fast & furious from our mother company Centrica, which is based in the UK. Money could be better..but I’m not complaining.

    Advice to Management

    We have some good leadership in the building, but the people in the trenches everyday make the money for this outfit. Giving us more per hour, then cutting our performance incentives by 40% was a bad move.


  5. "Interesting"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Direct Energy full-time

    Pros

    Salary benefits people growth challenge

    Cons

    Reorganizations powerpoints powerpoints more reorganizations


  6. "Standard Corporate Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Training Specialist in Tulsa, OK
    Former Employee - Senior Training Specialist in Tulsa, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Energy full-time (More than 3 years)

    Pros

    Nice office
    Good back office employees

    Cons

    Way to political
    Individual desires of management get in the way of company success.

    Advice to Management

    Trust your regular employees and listen to them.


  7. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Houston, TX
    Current Employee - Supervisor in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Direct Energy full-time (More than 3 years)

    Pros

    Self managed vacation, flexible work environment, generally nice people

    Cons

    Ever present, constant change. I sometimes wonder if leadership knows what it's doing or if this is just one big social experiment. Very poor technology makes it difficult to connect with colleagues in the UK. Poor training and development opportunities. Career growth very limited to non-existent.

    Advice to Management

    Stick to a plan for more than 3 months.

  8. Helpful (1)

    "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time

    Pros

    The people make it a great place to work.
    Unlimited vacation (two weeks at a time max)

    Cons

    Career path is tough to come by
    Re-organization almost every two weeks


  9. "Field Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Agent in Chicago, IL
    Current Employee - Field Agent in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Direct Energy full-time (Less than a year)

    Pros

    Diverse group of coworkers and flexible schedule.

    Cons

    Unrealistic pay, disagreeable managers, the shifts are too long.

    Advice to Management

    Be more organized, don't lie to the agents so much.


  10. "Slower than Slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Direct Energy (More than a year)

    Pros

    Great overall culture... other than that, not much.

    Cons

    When it comes to hiring people or promotions, they move at the speed of dark!!!

    Advice to Management

    Check your pulse to make sure that you are consious before putting a position on the boards.


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