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Direct Financial Solutions

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Direct Financial Solutions reviews

2.6

23% would recommend to a friend

(23 total reviews)

13% positive business outlook

Direct Financial Solutions has an employee rating of 2.6 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Direct Financial Solutions employee rating is 30% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

23 reviews
1.0
Dec 12, 2024
Recommend
CEO approval
Business Outlook

Pros

You interact with financially illiterate people who are easy to scam out of money, and you get a cut.

Cons

Catfish job description. Oh, you applied for customer service? Well, you are actually going to be debt collecting. Targeting strategies that mail advertisements to zip codes that have a low percentage of high-school graduates, and a high percentage of people on disability/social security. Also, calling references on unpaid pay-day loans and telling them "your name is on a loan that is past due." Dishonest, yet technically true. Targeting those who are older. And unfortunately they would pay up when the loan actually belonged to their grandchild or neighbor. Nothing beats sitting in the call center and hearing your supervisor shout while on the phone with a victim/customer "I don't care if you have cancer! If you took this loan out knowing you couldn't pay it off, that is fraud! We're going to keep calling you every day until you start paying!" Then 2 weeks later their wife faxed in a death certificate. We still called 5-7 times a day for a week after that because of our 'system' the guy didn't die from cancer, he took his own life. Companies like this have no reason to exist. I left as quickly as I could, if I didn't have dependents and would have been homeless I would have left the first day.

2.0
Feb 5, 2022

Clean facility

Recommend
CEO approval
Business Outlook

Pros

Barbecues, Potlucks, theme parties, PTO

Cons

Angry customers, stressed out employees and supervisors.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 23 Direct Financial Solutions reviews submitted anonymously by Direct Financial Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Direct Financial Solutions is right for you.