Apr 16, 2019
Good company, inexperienced leadership, is and going to struggle to stay in business.
Anonymous employee
Dispatch Response
7yThank you for taking the time to share your experience. As CEO, I regret that your experience at Dispatch was anything less than exceptional. When any of our team members move on to the next endeavor, we want them to feel like they were heard, supported, and challenged during their time at Dispatch.
I will note that the list of highly engaged, motivated, and rewarded Dispatch employees is very long, and growing each month. Each company has a personality all its own, which intersects with employees in ways both positive and negative. We fight every day to get better -- for our employees, for our service providers out in the field, for our brand partners, and for the end consumers who experience our services. Each win (and yes, each misstep) makes us that much better.
In this case, clearly, you formed a perception that did not align with your expectations. I would never debate such a sentiment; it is very real for you. Instead, we calibrate this feedback against additional observations and insights, iterate where needed, and continue to attract, retain, and develop some of the top talent in the industry. This drives us forward towards our mission of helping brands set new standards for service experiences.
I thank you for your contributions and wish you well moving forward in your career.
-Avi
