Duke University Reviews

Updated May 23, 2022

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Found 2,372 of over 2,658 reviews

4.2
82%
Recommend to a Friend
81%
Approve of CEO
Duke University President Vincent Price  (no image)
Vincent Price
278 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great benefits and ability to be collaborative and creative(in 252 reviews)
  • "overall great people to work with and lots to do in the area(in 147 reviews)
  • "beautiful campus and very cool small town!(in 77 reviews)
  • "Flexible hours and COVID conscious(in 54 reviews)
  • "Interesting and great colleagues(in 40 reviews)
Cons
  • "Low pay and told you cannot negotiate when at the lower levels(in 115 reviews)
  • "Low salary and a little bit boring(in 97 reviews)
  • "Parking is expensive and continues to get expensive every single year despite the fact that Duke says they won't increase (premium lots are incredibly expensive)(in 85 reviews)
  • "Management is poor(in 34 reviews)
  • "Managers have moved up the ladder simply by politics and not by merit.(in 21 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Duke University and is not affected by filters.

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  1. 5.0
    Current Employee

    Great experience

    May 21, 2022 - PhD Student in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great faculty match and great academic environment

    Cons

    The location is not very good

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  2. 3.0
    Current Employee, more than 5 years

    Good spot to work, but CRC work is underpaid

    Apr 19, 2022 - Clinical Research Coordinator in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Duke has some good benefits, particularly in regards to how they give PTO. As Duke is a large organization with multiple clinical research departments and teams, it is not too difficult to move around to find where you fit best!

    Cons

    Clinical Research Coordinators are in short supply, and this may in large part be due to salary - Duke can rarely match salaries of other Clinical Research positions in RTP. Likewise, your work environment may vary wildly depending on what team you are working with, which is an incentive to stay for some teams and a red flag for others. At the time of this review, there are several Duke CRUs with CRC vacancies - even in my own team CRC positions have gone unfilled for about 6 months. In that time management has updated the team about multiple applicants who passed all interview rounds only to turn the position down due to low pay. In the meantime, much of the work from these vacancies is often divided among the remaining staff.

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  3. 2.0
    Current Employee

    Not Employee Friendly

    Mar 22, 2022 - PhD Student 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Access to events and experiences that a large university can give both during work hours and outside of work. Many of the people there are great. They want to help you learn and progress in your career. With how large the university is there is ample room for growth to other departments and even into the health sector.

    Cons

    They have no flexibility. Before the pandemic work from home was never an option despite half of the department traveling and not working in the office. The managers are allowed WFH one day a week but no one else is. They overwhelm their employees with the work of three jobs while barely paying them for one. There are departments that handle research of prospects and stewardship but are often under utilized and that work is pushed to the assistants. There is no accountability for higher levels employees. The blame is constantly pushed to the bottom tier of employees who are doing the most work with the least amount of pay and benefits. On the flip side, when large gifts were given the officer received all of the credit no matter how much work the assistants did to help them earn that gift. I personally developed packets to get multi million dollar gifts and got a button for my hard work while the officer earned days off and a slack in work expected of them.

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    1 person found this review helpful
  4. 2.0
    Current Employee, more than 3 years

    No upwards mobility, good benefits

    May 2, 2022 - Program Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Health and retirement benefits (but you have to wait 1 year to get retirement contribution). Casual office environment. Hybrid work (this is very dependent on role/dept). Students for the most part are great to work with. job security which is a double edged sword because i have colleagues that have been at duke 10+ years and don't seem to do anything- i wish i was making this up.

    Cons

    high ego of faculty members. our faculty is super male and white. pay for parking, low salaries, low raises (2-3% max per year) that are not based on merit, high turnover in the last year and instead of hiring replacements their workloads have been shifted onto others. my direct supervisor has no influence in my salary and told me to find a side hustle since inflation is so high.

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  5. 4.0
    Former Employee, more than 1 year

    Fantastic place, great people, but always room to grow

    Mar 15, 2022 - Student Affairs Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Duke really does a fantastic job when it comes to onboarding new staff, helping them to get acquainted with campus, and making them feel like they are amongst a community that authentically cares for them. The students at Duke are some of the brightest and most driven students I have ever worked with and they are the future of great leadership. Across the board, staff and faculty at Duke show that they care about the work that they do and are willing to go above and beyond to ensure that the student experience is second to none. Benefits are decent, although the health insurance aspect was great, especially in having Duke Hospitals in your own backyard.

    Cons

    There is always room for improvement, no matter where you go. At Duke, there is a sense of elitism that can be felt at times, but that is because this is an elite institution, recruiting the brightest minds around the globe. Because of that, Duke students, staff, and faculty can be complex to work with, as 'no' is often not something they are used to hearing. Benefits could always be better, especially as the cost of living continues to increase.

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  6. 4.0
    Current Employee, more than 5 years

    Just be an average employee

    Mar 7, 2022 - Staff Assistant in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Health, dental, pension, 403(b), all the things. They give a small stipend for your child to go to any private college in the US.

    Cons

    If you are an excellent employee, you will be given the work of 2 people. It's called "getting Duked". If you're average to below average, you will be given a normal level of work. The raises are insulting considering how much money that place makes. A great employee makes 1% of a higher raise than an average employee. It's just not worth it. It's very hard/impossible to raise through the ranks unless your boss favors you and only you. You must apply for a new job within Duke. A lot of your work/life balance depends on your department and your manager(s). People have been fleeing recently for much higher paying jobs.

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    2 people found this review helpful
  7. 5.0
    Current Employee, more than 5 years

    Great job

    May 18, 2022 - Professor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work I love it

    Cons

    None that I can think of

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  8. 5.0
    Former Employee, less than 1 year

    Great Place To Work At

    May 17, 2022 - Facility Monitor in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible Work Hours and Great Work Culture

    Cons

    Cant really think of anything negative

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  9. 5.0
    Former Employee

    I liked working at Duke!

    May 11, 2022 - Graduate Research Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was paid well as an RA to the World Food Policy Center at Duke. I worked part-time while I was a graduate student.

    Cons

    I didn't have any issues.

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  10. 5.0
    Former Employee, more than 10 years

    Excellent college tuition benefits for children

    May 14, 2022 - Associate Professor in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Children tuition grant for faculty and staff

    Cons

    None. I enjoyed my experience at Duke very much.

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Viewing 1 - 10 of 2,372 Reviews

Duke University Reviews FAQs

Duke University has an overall rating of 4.2 out of 5, based on over 2,658 reviews left anonymously by employees. 82% of employees would recommend working at Duke University to a friend and 70% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Duke University employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Duke University. This rating has decreased by -4% over the last 12 months.

82% of Duke University employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Duke University 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Duke University to be career development, coworkers, benefits and the cons to be culture, management, compensation.

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