Dycom Reviews | Glassdoor

Dycom Reviews

Updated September 18, 2017
49 reviews

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2.9
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Steven E. Nielsen
30 Ratings

49 Employee Reviews

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Pros
Cons
  • Work/life balance can suffer here (in 5 reviews)

  • The answer is they have created a culture that is as others have said just like high-school (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Full Time Employee in Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Employee in Palm Beach Gardens, FL
    Current Employee - Full Time Employee in Palm Beach Gardens, FL

    I have been working at Dycom full-time (Less than a year)

    Pros

    Good Office Location, Amenities etc.

    Cons

    Way behind IT Methodologies. Need to hire more folks from bigger companies to usher professionalism etc.


  2. "payroll/ap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative
    Current Employee - Account Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dycom full-time (More than 8 years)

    Pros

    Flexibility, benefits and nice people.

    Cons

    PTO policy, lack of advancement opportunities.

  3. Helpful (2)

    "Great company with lots of growth - Corporate IT Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palm Beach Gardens, FL
    Current Employee - Anonymous Employee in Palm Beach Gardens, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dycom full-time

    Pros

    Great culture. The people here are the best to work with. Most everyone is helpful and approachable and everyone is very knowledgeable. IT culture tends to be more relaxed and fun to work with, with great professionals

    There is a lot of growth available to the right people. Dycom has over 14,000 employees; but corporate is relative small. You get the benefits of working in a large company but the visibility of a small team, making it easy to stand out and form personal relationships.

    Managers seem keen to support healthy work/life balance in several departments.

    Cons

    Benefits are not very good; this isn't in line with the culture. They don't offer a lot of time off; you can get a bump in the days - but after 5 years of employment.

    It's true sometimes resources are short, but there is efforts to improve resource management and distribution of tasks.


  4. Helpful (1)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dycom full-time

    Pros

    Great place to work full time.

    Cons

    Can sometimes have too much of a relaxed atmosphere.


  5. Helpful (4)

    "Tough but fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Palm Beach Gardens, FL
    Current Employee - Business Analyst in Palm Beach Gardens, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dycom full-time (More than a year)

    Pros

    We do exciting work here. The field is exploding in size, and we are expanding along with it. The office is pretty dope, too. Well designed and laid out. I like the open office plan, and the ability to work from anywhere in the office is incredible.

    The best part of working here is that you get to do real work, and you can see the 2nd, 3rd, and 4th (etc.) order effects of your work. Coworkers are often at the top of their games, and it feels good to be surrounded by professionals, including folks that work in the field. Working in telecom technology alongside someone who "came up" in the field and has thirty years experience is a priceless experience.

    Cons

    Management can sometimes get tunnel vision and will occasionally lose focus on a particular project. It's never a huge issue.

    Another small con: This is a work first culture. People here are here to work. Work/life balance can suffer here.

    The only major con is this: There will never be anyone looking over your shoulder on a day to day basis. This means that folks can coast, for about a year, until year end review, without doing much/getting into the swing of things. This is a great environment for pros and folks that work well without direction/hand holding. If you can't do that, then this isn't the place for you. I suspect that a lot of the reviews below are from folks that couldn't handle that level of responsibility. You're entrusted with your own experience at Dycom. No one is going to guide you here.

    Advice to Management

    Please find a better way to intervene for folks losing their way. It's never a big deal to do a little retraining and guiding.


  6. Helpful (6)

    "Real Review, not fake 5 star review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Reporting Manager in Palm Beach Gardens, FL
    Former Employee - Financial Reporting Manager in Palm Beach Gardens, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dycom full-time (More than a year)

    Pros

    Great Facilities and location in Palm Beach Gardens

    Cons

    Pay, benefits, culture, work/life balance, no respect for employees.

    Advice to Management

    I came to work at Dycom after working for several large publically traded companies. It only took 2-3 months to determine that there was serious issues. Overall, there is not enough resources for management to do high level work. Middle management in many cases are stuck in the details because executives cannot take a position and there is always redo. The divisions throughout the US are employed by incompetent individuals with VP titles that probably can't even reconcile a cash account. The benefits are the worst I have ever received at a company. My medical for my family was over 200% more expensive than my previous employer. Paid time off is 2 weeks (including sick time) no matter if you are an admin. or a VP! You are expected to be at work by 8AM with no flexibility depending on your personal schedule and commute. Why 8AM? Because that's what time a division in Tennessee works so corporate is expected to be the same. You will be expected to work 4 weekends every quarter close. And when I say weekends, its 8 hours Saturday and at least 4 hours Sunday. Base pay is at or below average for industry and the bonus is 5% if you are lucky. If you want a divorce because you can never see your spouse or kids...this is the place for you. Any 5 star ratings is Dycom management making fake reviews to try and boost their rating. If a head hunter calls you about a Dycom opportunity. Run for the hills!


  7. Helpful (3)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great office with fully kitchen.

    Cons

    The upper management team, especially the CIO are clueless and think they know everything, which they don't. For example: rather than use GPS to track vehicle mileage they are considering mounting tiny cameras on dashboards so that pictures of the mileage can be taken and uploaded. Simple math tells me know what the Day 1 mileage is and then use GPS to add daily mileage. When you get to start plus x miles (i.e. 3000) due maintenance (in this case change the oil). The problem is the CIO has no clue. The best part in this case, they are sending and saving picture files vs. simple data files. Long term that adds exponential costs for BW usage and datacenter space. Things a competent CIO would think about. There are some real nice people there but some of the clowns running this place make you think "how the heck did this person get in charge of anything and why are they still here? The answer is they have created a culture that is as others have said just like high-school. Then add in micro-managing and not listening to actual experts while promoting cliques and tattling and you've got Dycom. Not fun and frustrating if you actually know what are doing and not just hiding behind a title.

    Advice to Management

    Hire experts and work with them while at the same time not being insecure. Sadly this won't happen b/c you are insecure and rightfully so.
    If you are an expert, don't waste your time at Dycom, the place is toxic. Just get a real job somewhere and be happy!

  8. Helpful (3)

    "Perfect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Software Engineer in Palm Beach Gardens, FL
    Current Employee - IT Software Engineer in Palm Beach Gardens, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dycom full-time (Less than a year)

    Pros

    - If your like me and like to multitask and be a part of projects, I highly suggest this company.
    - I hate working in cubicles thank goodness they have cool lounges and diner setup cafeteria which is perfect for me to work in.
    - hours are fexible

    Cons

    - agree with a few reviews about too many meetings. that's all the cons i can think of

    Advice to Management

    Stay flexible with your staff.


  9. Helpful (4)

    "Watch Out! Unorthodox, Unethical, Unfair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palm Beach Gardens, FL
    Former Employee - Anonymous Employee in Palm Beach Gardens, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dycom part-time (Less than a year)

    Pros

    Big name, large enterprise. There a few good and honest women and men working here.

    Cons

    There is no good reason to work for this company, there is no reason at all. This company, right of the gate assesses your personality and "fitness" using a stupid on-line questionnaire with bunch of stupid and tricky questions about physical fights, sexual behavior, use of drugs and alcohol at work. If you do fail because you couldn't figure out the answer to the twisted questions, you will not be provided with a feedback as to what questions you got wrong. They do not give you a chance to clarify what could be a misunderstanding due to the tricky questions. Very inhumane, mechanical way to assess one's personality and "fitness".
    This company has reputation for creating an a hostile environment for the employees. There are frequent and daily altercations between employees and the managers that had led to fist fights numerous times. The HR department keeps sending e-mails about employees drinking in the restrooms and shoving empty drink bottles in the toilets. There has been numerous sexual harassment incidents at Dycom.

    Advice to Management

    Clean up your act. Clean up the culture by having sexual harassment training and other HR training focusing on team-building. Bring after-hour physical activities such as employee softball games and free gym membership to the culture. Correct the HR assessment and be fair to the people who want a chance to work at your company. Talk to the candidates and give them feedback why you are failing them at the stupid assessment test. Be fair and adhere to just employment practices.


  10. Helpful (11)

    "Immensely unprofessional. Beware the CIO."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Support in Palm Beach Gardens, FL
    Former Employee - Help Desk Support in Palm Beach Gardens, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dycom full-time (More than a year)

    Pros

    Spacious Palm Beach office. Free coffee. Fairly convenient location near the I95 on ramps. Proximal to downtown for lunch options.

    Cons

    The CIO is way in over his head. He obviously has connections at the top because he has zero social skills and holds only a BS in compsci from '94, but still thinks he's the best around.
    And he will literally tell you that.
    If you like to be berated and work in an atmosphere that promotes, as others have said, schoolyard behavior, and likes to churn and burn through people to keep salaries low, then give Dycom a try.
    If you have any self respect and want to work for a manager that respects you, stay far away. Believe me.

    Advice to Management

    Fire Curtis Chambers and put someone in the CIO role that has a clue. Pronto.


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