Pros
Non, before you join they will show you their good side. After you join, ha you know get to slowly know everything.
Cons
The store is not licensed to operate 24 hours, yet it continues to do so and has reportedly been caught for it before. There are also numerous questionable practices within the company. CPF contributions appear to be capped at $1,600 for regular staff and $3,200 for managers, regardless of actual earnings. The company allegedly hires foreign students as part-time employees despite restrictions on their work eligibility. Most of the customer base consists of people from China, including many students. It is common to see customers carrying vapes, contraband cigarettes, and betel nuts around the premises. Salary deductions are excessive. Being just 5 minutes late can result in a verbal warning and a $7.55 pay deduction, which may not comply with MOM regulations. Accumulating five verbal warnings can lead to a serious warning and the deduction of an entire day's pay. In addition, cashiers are held financially responsible for food or drinks taken by customers without payment, requiring the cashier on duty to cover the loss personally. Employees are further penalized for mistakes made during transactions, even when the error originates from the customer. For example, if a customer requests a gaming zone package but the cashier accidentally purchases a room package instead, the cashier is required to bear the full cost of the incorrect package and then pay again to purchase the correct package for the customer. A gaming zone package typically costs around $20, while a room package costs approximately $30. In such a situation, the employee would be forced to absorb the $30 loss and then spend another $20 to provide the customer with the correct package. A single mistake could therefore cost an employee $50, which is equivalent to a substantial portion of a day's wages. These practices raise serious concerns regarding compliance with employment and workplace regulations.
