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EmblemHealth Reviews
Updated Mar 22, 2023
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Found 664 of over 696 reviews
51% Recommend to a Friend
72% Approve of CEO
Found 666 of over 696 reviews
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Recommend to a Friend
Approve of CEO
Karen Ignagni
242 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "Since the merger of HIP and GHI (the unfortunate birth of Emblem) the company has struggled under poor leadership and a failure to keep up with technology." (in 17 reviews)
- "Top heavy senior management 'click' stuffing their pockets at expense of employees they consistently lay off." (in 14 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of EmblemHealth and is not affected by filters.
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- Current Employee, less than 1 year★★★★★Featured Review
Best Company
May 1, 2022 - Customer Service Representative in Albany, NYRecommendCEO ApprovalBusiness OutlookPros
Great benefits and hours. One of highest paying in area
Cons
I don’t have any cons
- Current Employee★★★★★
Pros
Long history with good pay
Cons
SMALL REGION for ind co
- Current Employee, more than 5 years★★★★★
Why can't I give them no stars...smh
Mar 17, 2023 - Customer Service Representative in East Syracuse, NYRecommendCEO ApprovalBusiness OutlookPros
I would say you could make new friends with coworkers but I am sure it's like a jail and you are not allowed to talk...just work
Cons
I have not worked there in a few years now and I can tell you mentally that place ruined me..the stress and anxiety that they put on one when they want you gone is something I can't put into words. And Union just know she is employed by emblem also hmmmm...there is no real Union.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Salary pay is good there
Cons
Remote job is kind of hard
- Current Employee, less than 1 year★★★★★
Pros
ENY decent parking space with security guard in the office.
Cons
too many events for limited staff
- Former Employee, more than 10 years★★★★★
Stressful
Mar 4, 2023 - Lead Reimbursement Specialist in New York, NYRecommendCEO ApprovalBusiness OutlookPros
The Pay was really good
Cons
A lot of changes went which cause a lot of stressful. It got to the point where you didn’t know who did what or who to contact in other departments.
Continue reading - Current Employee★★★★★
No communication, collaboration, or recognition
Mar 6, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Work at home, good benefits and pto
Cons
No communication, upper leadership does not care, disorganized, recognition awards gone. Used to be great but gone downhill FAST.
- Current Employee, more than 8 years★★★★★
Pros
Stable and secure. Good place to stay once you're settled in
Cons
Compensation isn't as competitive and high turnover
- Current Employee, more than 3 years★★★★★
Customer service
Mar 3, 2023 - Customer Service Representative in Syracuse, NYRecommendCEO ApprovalBusiness OutlookPros
Good benefits and work from home.
Cons
Union in managements pockets, raises are extremely minimal during high inflation.
- Former Employee, more than 5 years★★★★★
A bit messy right now, but maybe it'll improve.
Feb 2, 2023 - Brand Manager in Farmington, CTRecommendCEO ApprovalBusiness OutlookPros
Good paid time off policy.
Cons
Doesn't show compensation value to their current employees, only cares to offer new hires market rate. Departments don't like working together because everyone was overworked and don't want to take on anything else. Lots of structure changing. A lot of policiting and doing it because leadership said so vs real strategy.
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EmblemHealth Reviews FAQs
EmblemHealth has an overall rating of 3.2 out of 5, based on over 696 reviews left anonymously by employees. 51% of employees would recommend working at EmblemHealth to a friend and 47% have a positive outlook for the business. This rating has been stable over the past 12 months.
51% of EmblemHealth employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated EmblemHealth 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at EmblemHealth to be compensation, coworkers, benefits and the cons to be senior leadership, management, career development.
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