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      1st Source

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      1st Source reviews

      Not a bad gig if you can handle the clients - Customer Service Representative 1st Source Employee Review

      4.0
      Aug 19, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay and clear opportunities for advancement. Generally good atmosphere in the office.

      Cons

      Obligation to work some Saturdays (on a rotating schedule). Required to work during some federal holidays. It became emotionally draining for me, Rarely does someone call Customer Service because they're happy...

      Explore other reviews about 1st Source

      5.0
      Feb 26, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

      Cons

      Health Care could be better.

      3.0
      Apr 27, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance is great

      Cons

      Pay raises are not based on performance

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