Lots of promises - no support from management - Field Consultant 7-Eleven Employee Review

1.0
Dec 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Meet new people + Great co workers

Cons

No support from management. Overload field consultants and consistently change their stores making it almost impossible to develop relationships and move the business. Big turnover in middle management with a lot of new hire who have no clue how to grow the business. Hold field consultants for meeting deadlines without holding franchises accountable also. Too many store selling out of date or non coded food. Too many store where associates do not speak english. Dirty stores. Company growing too fast without having the proper staff support. Changing policies at the drop of a hat Lack of communication from merchandisers to the field Results don't matter perception does

Explore other reviews about 7-Eleven

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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