Handling customer’s concerns and needs - Customer Service ADS Employee Review

3.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, a good work place and work life balance

Cons

The salary structure is poor

Explore other reviews about ADS

5.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

-fast paced and great for a self starter who is detail oriented -high stress environment but great place to learn and develop industry knowledge -tons of autonomy

Cons

-lack of communication from leadership -unclear expectations from leadership - tight knit cliquey office - “figure it out” mentality

1
4.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

fast paced environment, high productivity & quota based. bonus incentives each month for meeting goals/ management was very understanding and helped with time off

Cons

it felt a little cheesy and with low integrity to call customers on autodialer. but this does help drive in customers when orders were low.

See reviews by: Helpful|Rating|Date|All