ADS Reviews | Glassdoor

ADS Reviews

Updated Apr 4, 2019

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Found 67 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
87%
Approve of CEO
Jason Wallace
15 Ratings
Pros
  • "We service the best customers in the world - men and women in uniform(in 6 reviews)

  • "Healthy work environment with driven employees, many of which are veterans(in 6 reviews)

Cons
  • "New HR department claims to protect employees however that remains to be seen(in 4 reviews)

  • "ask about how many sexual harassment complaints have been logged in the last 5 years(in 4 reviews)

More Pros and Cons
  1. "One of the best places I’ve worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADS full-time for more than 3 years

    Pros

    Colleagues and teammates are all committed to the customer. We all worked long hours and would bend over backwards to help customers. The commitment to the warfighters is energizing and genuine. The people made me look forward to work. Most people at ADS are driven, creative and overall great colleagues. I

    Cons

    I don’t think managers receive training or guidance on how to manage. My supervisor never gave me feedback or held the team accountable. Thankfully we had a good team.

    Advice to Management

    Hire managers that want to or can lead teams.

    ADS2019-01-05

    ADS Response

    January 7, 2019Marketing

    Thank you for taking the time to write this review! We're happy to hear you had a great experience here.

  2. "Great perks, bad pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook
    Approves of CEO

    I worked at ADS full-time for more than 3 years

    Pros

    Fun environment, challenging work, great first job, happy hours

    Cons

    Lower pay than industry average. New HR department claims to protect employees however that remains to be seen. Leadership touts corporate transparency but will not give a straight answer when asked a direct question. Use happy hours and events to keep from having to provide raises but still boosting morale

    ADS2019-04-04

    ADS Response

    April 15, 2019Marketing

    Thank you for your feedback! We strive to offer competitive pay as well as transparency and encourage our employees to reach out to management if they feel we are not aligned with these initiatives. We are in a constant state of improvement and will use your comments to review our ...

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  3. "CUSTOMER SERVICE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at ADS full-time for less than a year

    Pros

    Provide more flexible schedule for employees

    Cons

    Not enough benefits for employees

    Advice to Management

    Communication with employees should be more effective

    ADS2018-07-12
  4. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADS full-time

    Pros

    - competitive atmosphere - great company culture - ADS takes care of employees

    Cons

    - internal politics - advancement potential is limited for most individuals

    Advice to Management

    - invest in your current employees

    ADS2018-05-14

    ADS Response

    May 16, 2018Digital Marketing Coordinator

    Thank you for taking the time to write a review! We'll be sure to pass your advice to our upper management.

  5. "New Benefits"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at ADS full-time for more than 8 years

      Pros

      Excellent Heath Care benefits. Company pays 100% of premium in 2018!

      Cons

      None to speak it of.

      ADS2018-04-16

      ADS Response

      May 2, 2018Digital Marketing Coordinator

      Thank you for the review! We're happy to hear you're excited for the future at ADS.

    • Helpful (6)

      "False reviews"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ADS full-time for more than a year

      Pros

      Military customers are great to work with and some fellow employees are awesome! This could be a great career starter for recent grads. Lots of parties and alcohol can make for a fun environment.

      Cons

      I am writing this review because management strongly suggests that we leave positive reviews on sites like glass door. After looking at other reviews I see why. The negative reviews are correct. ADS has lots of sexual harassment and they are definitely OK with bending or breaking some rules. My pros above can also be cons if not willing to party with the leadership. I am a recent college graduate who enjoys the party...

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      Advice to Management

      Read the negative reviews and do something to fix the situation instead of responding with a coverup. You have many great people who work for you who could turn the company around. Don't be affraid to get rid of top executives instead of paying them to keep quite. This is a great industry and we do very important work. As someone else said in a review, its not enough to just post fancy core value statements all...

      Show More
      ADS2018-03-14

      ADS Response

      May 16, 2018Digital Marketing Coordinator

      Thank you for taking the time to write your concerns. We take every complaint very seriously and we don't condone forced positive reviews. Since you are a current employee, I strongly encourage you to talk to someone if you feel there has been wrong doing.

    • Helpful (4)

      "Lawsuit waiting to Happen"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Representative 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ADS full-time for more than 3 years

      Pros

      Great place to rocket up the corporate ladder if you are an attractive young female willing to work "long nights" and travel with executives.

      Cons

      -Blatant sexual harrasment occuring daily by management. -Company routinely hires former military for their contacts and then disposes of them once their rolodex has been exploited. -Non compete essentially traps employees, preventing them from being able to leave and work within the industry. -Multiple complaints to HR from multiple employees have not been addressed other than the promotion of HR executives....

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      Advice to Management

      Purge upper management. Bring in legit executives who can lead from experience not blackmail.

      ADS2018-03-14
    • Helpful (2)

      "A Great Place to Work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ADS full-time

      Pros

      We service the best customers in the world - men and women in uniform. The culture and atmosphere is great. The company is growing.

      Cons

      People stay with the company for long periods of time which makes it challenging to progress quickly.

      ADS2018-02-01
    • Helpful (3)

      "Great, meaningful work with a strong team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at ADS full-time

      Pros

      The ability to work as a team and support first responders, critical government agencies, and law enforcement - it's really rewarding. The company also does a lot of great work helping communities. Phenomenal team environment. There's such a huge opportunity for ADS to keep succeeding.

      Cons

      Company is still on the small side, which has its ups and downs. They'll throw you in from day one.

      Advice to Management

      Communication in almost any company can improve!

      ADS2018-01-20
    • Helpful (2)

      "The best and most rewarding job I have ever had!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Project Manager in Virginia Beach, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ADS full-time for more than 3 years

      Pros

      I have worked at ADS Inc. for the past four years and have had a wonderful experience here. I am surrounded by hardworking individuals who are not only very passionate about what they do, but they are also very good at it. While everyone takes their jobs seriously, there is also a wonderful office culture at ADS Inc. Everyone is valued and leadership does a great job at making everyone feel important. Overall, a really...

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      Cons

      Work is very challenging and fast-paced; however, if you are organized it can be the most rewarding and fulfilling job!

      Advice to Management

      Keep up the great work!

      ADS2018-01-22

      ADS Response

      May 16, 2018Digital Marketing Coordinator

      Thank you for taking the time to write this review! We're happy to hear your enjoying your role here at ADS!

    Found 67 reviews