doing well but severely understaffed in service department - Anonymous ASML Employee Review

Service group is severely understaffed. Work life balance is currently compromised. Overtime is the current norm. ASML is only concerned with selling newest machines, falling behind maintaining existing facilities and contracts. Logistics department is costing the company a fortune in expedited emergency shipping and paying to much for outside logistics service. Management is trying to do too much with less people while pumping far to much in the EUV business.