Poor organization. Growing faster than they can handle - Agency Director Addus HomeCare Employee Review

1.0
May 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Provides important services to elderly or disabled individuals allowing them to remain in their own homes., I was part of an acquisition, got out as fast as I could!

Cons

Corporate offices seem completely disorganized. Give little or no support to branches. Information is given at the last minute. They make no effort to understand the challenges/business in the many different states they have acquired. They don't seem to want to pay their employees for work performed. Local administrative staff have to fight for the compensation due to their aides.

Explore other reviews about Addus HomeCare

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pick the times I want

Cons

There are no cons that i have experienced

3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

Cons

There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

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