Could be improved - Customer Service Representative Alcon Employee Review

Users say... "The benefits are good and offer a competitive 401k match" "Alcon has a great atmospehere and people that made me feel welcomed during my internship." "good pay and beniefts and climate controlled work enviroment" "Incentive driven and good work life balance" "Good salaries and incentives" 

Users say... "Poor management and wants to eliminate higher paid associates by “restructuring” or eliminating positions." "The second manager I had was as clueless as they come and the last manager was terrible." "That in a nutshell should tell you something about the poor leadership in the company." "Upper management does not get down to the lowest level and get to know the actual 'soldiers' who do the 'dirty' jobs." "Multiple layoffs and outsourcing."