Nice to work from home. Management and company are too young. - Transcriptionist AlphaSights Employee Review

I suspect they get a lot of turnover at the management level, for the grading system seems inconsistent and ever-changing. The QA graders often make mistakes which lower my score. I have to bring this up to management to get my score fixed. I came from another company as a QA grader and transcriptionist and I know how much research goes into these projects. Not enough time alloted for TRs to 1. Format their page. 2. Research the industry. 3. Relisten to difficult accents, terrible audio quality and mumblers. 4. Proofread and go over any questionable terms. It would be nice if the interviewers didn't speak over the advisors and also list terms in the interaction details that we need, such as foregin companies and industry-specific jargon.