American Express - Good Company To Work For | Glassdoor
Pros
Cons
  • "Work life balance could be poor depending on which department you are in" (in 235 reviews)

  • "Still very hierarchical in decision making especially engineering" (in 126 reviews)

Employee Review

Employee Review

"Good Company To Work For"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Graphic Designer in West Valley City, UT
Current Employee - Graphic Designer in West Valley City, UT
Recommends
Positive Outlook
Approves of CEO

I have been working at American Express full-time (More than 8 years)

Pros

AmEx has always treated me well as an employee. My spouse had serious health problems some years ago, and my leaders were very compassionate, and allowed me to work from home full time until she recovered. Good pay, good benefits, good people to work with for the most part.

Cons

High emphasis on security makes it more difficult to push for innovation, adopting new software, etc.

Other Employee Reviews

Other Employee Reviews

  1. "Good place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    Great work-life balance.
    Flexibility at work.
    Very open and inclusive culture.

    Cons

    Career development can be slow.
    Salaries tend to stagnate.

    Advice to Management

    Can get rid of some red tape that generally exist in large companies.
    Make salaries more competitive to attract top talent.


  2. Helpful (2)

    "Top management is overrated and expect celebrity like treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Express full-time

    Pros

    Overall decent benefits though not the best in the industry.

    Cons

    Only high deductible health plans, but then that is across all employers now. Political atmosphere and your growth is dependent on who knows you and whom you know.

    Advice to Management

    Stop expecting celebrity like treatment and rewarding those that treat you like that. Instead you should focus on doing a good job running the company that justifies your salary.

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