American Express Reviews | Glassdoor

American Express Reviews

To filter reviews, or .

Found 6106 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
91%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
339 Ratings
Pros
Cons
  • "Work life balance could be poor depending on which department you are in(in 235 reviews)

  • "Still very hierarchical in decision making especially engineering(in 126 reviews)

More Pros and Cons
  1. Featured Review

    Helpful (31)

    Software Engineer

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time for more than 2 years

    Pros

    They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

    Cons

    The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

    Advice to Management

    Do 6-month evaluations with serious consideration for interior promotions before out-side-in hiring. Then hire only at the bottom level (entry). Let tech. decide when/who to promote for tech. because business holds the wallet, but doesn't necessarily know what's best.

  2. Finance Administrator

    StarStarStarStarStar
      Current Employee - Anonymous Employee in New York, NY

      I have been working at American Express for more than a year

      Pros

      Working environment and role itself

      Cons

      None really - great place to work

    • Needs improvement but overall a good company to work for.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - American Express in Sunrise, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than 2 years

      Pros

      Try to promote a healthy and collaborative work environment. Provide great benefits to employees.

      Cons

      Just like any other corporation, at times you feel like a number and that your individual efforts are not recognized.

    • Overall good

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Phoenix, AZ

      I have been working at American Express full-time for more than 2 years

      Pros

      A lot of business and product sense to learn. Nice colleagues. Excellent work-life balance.

      Cons

      Technology is not advanced enough

    • Great Company

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Information Security Analyst 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than 4 years

      Pros

      Work life balance, takes care of employees, great benefits

      Cons

      I really can't think of any.

    • Great company that cares about your development

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Info Sec Analyst in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Express full-time for more than 2 years

      Pros

      Great benefits that help whenever you are going through terrible times. Friendly people and a work environment that allows cross training and moving into different teams.

      Cons

      Dont usually hire from the outside.

    • Great Culture

      StarStarStarStarStar
        Former Employee - Vice President 
        Approves of CEO

        I worked at American Express full-time for more than 9 years

        Pros

        Smart People to work with

        Cons

        Not as good as it used to be

      • Great place to work!

        StarStarStarStarStar
          Former Employee - Collections Specialist 

          I worked at American Express full-time

          Pros

          Good pay, good benefits, friendly staff

          Cons

          Shift may include nights and weekends

        • Ok company for software engineers to work for

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee in Phoenix, AZ
          Doesn't Recommend
          Positive Outlook

          I have been working at American Express full-time for more than 9 years

          Pros

          Good Work from home options

          Cons

          Promotions are difficult to get.

        • Good fit for my values, emphasis on diversity and inclusion, great opportunity for career progression

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Marketing Operations in Sunrise, FL
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at American Express full-time for more than 20 years

          Pros

          20-year employee here. American Express focuses on winning with integrity, collaboration, respect, and embracing diversity and inclusion. It also strives very hard to be a good corporate citizen and supports the causes i believe in. That culture makes it a good fit with my own values and makes me proud to work here. All job openings except the very most senior ones are posted openly on the internal job site. That...

          Show More

          Cons

          The focus on collaboration can sometimes be overdone, and we lose speed as we try to get consensus. As i mentioned, the salaries are not in the top percentile so you may be frustrated here if you value compensation above everything else. The company is constantly trying to reinvent itself and try different organizational configurations, so it may be tough if you're not comfortable dealing with constant, rapid change.

        Found 6106 reviews