American Express Reviews | Glassdoor

American Express Reviews

Updated April 18, 2018
5,485 reviews

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3.8
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Stephen J Squeri
63 Ratings

5,485 Employee Reviews

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Pros
Cons
  • Work Life balance gets little challenging (in 215 reviews)

  • Heirarchy slows decision making to a snails pace (in 114 reviews)

More Pros and Cons

  1. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people
    Great setting
    Work life balance is great

    Cons

    Slow work start
    Long on boarding
    boring test


  2. "Communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I worked at American Express full-time (More than 5 years)

    Pros

    It's a great place to work with excellent people, benefits, and a genuine desire across the company's leadership to raise the bar.

    Cons

    Historically, there seemed to be a fear of being the first to innovate. Hopefully that has changed.

    Advice to Management

    You have incredibly smart people with good ideas, trust them to move the needle!

  3. "ccp"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at American Express full-time (More than 3 years)

    Pros

    benefits, compensation, rewards, people, room to move

    Cons

    fix your outdated servers and blaming internet service providers


  4. "customer care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express (More than a year)

    Pros

    Working environment, friendly and understanding management

    Cons

    not even a single cons as such


  5. "Compliance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Express full-time (More than a year)

    Pros

    Very flexible and willing to work with your schedule.

    Cons

    Decisions are made at a slow pace.


  6. "Great Work Life Balance Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Francisco, CA
    Current Employee - Senior Manager in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 5 years)

    Pros

    All the major perks for a Fortune 50 company but with a focus on work-life balance.

    Cons

    The company culture is very PC and doesn't tolerate any deviation whatsoever. You cannot be yourself at any time.

    Advice to Management

    Set a new tone with the new CEO. Try to let people be themselves. We aren't Goldman Sachs... Actually that would be a big improvement in our ability to be who we want and say what we want.


  7. "Amazing experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Specialist in Sunrise, FL
    Former Employee - Collections Specialist in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Your valued as an employee, pay, time off, the list goes on and on!

    Cons

    Strict requirements on OJT to hit goals to certify. They are realistic though with the metric they want you hit.

  8. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in New York, NY
    Current Employee - Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express (Less than a year)

    Pros

    Great Workplace to grow professionally

    Cons

    Salary can be better for the NY location


  9. "Platinum Customer Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Platinum Customer Care Professional in Fort Lauderdale, FL
    Current Employee - Platinum Customer Care Professional in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    Great Work Environment & Compensation.

    Cons

    None I can think of!

    Advice to Management

    Continue to push the envelope....


  10. "Nice offices to work in Phoenix campus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Phoenix, AZ
    Current Employee - Senior Project Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    Challenging jobs, great cafeteria, good managers and directors

    Cons

    Work-life balance okay - at times, lot of project pressure


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