American Express Reviews | Glassdoor

American Express Reviews

Updated October 15, 2018
5,886 reviews

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3.8
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Stephen J Squeri
235 Ratings

5,886 Employee Reviews

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Pros
Cons
  • "Work life balance could be poor depending on which department you are in" (in 227 reviews)

  • "Slow decision-making - extremely process driven" (in 120 reviews)

More Pros and Cons

  1. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Express full-time (More than 8 years)

    Pros

    Great company and training.

    Cons

    AMEX vs Bank. they have only a few departments you can transfer to.


  2. "Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Benefits, work/ life balance, compensation, training

    Cons

    Difficult to transfer to other departments, ie: sales to IT or credit to marketing

  3. "AMEX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in New York, NY
    Current Employee - Finance Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at American Express full-time (Less than a year)

    Pros

    Great place to work and to kickstart career in the card payments industry

    Cons

    Feedback system is very inefficient and unclear


  4. "Police Sergeant for the City of New York DHS Police"

    StarStarStarStarStar
    Current Employee - Management in New York, NY
    Current Employee - Management in New York, NY

    I have been working at American Express full-time (More than 10 years)

    Pros

    Micro management Para Militarily Oriented

    Cons

    None it getting paid for what I am worth

    Advice to Management

    Try to save money for the company and still have production


  5. Helpful (1)

    "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at American Express full-time (More than a year)

    Pros

    Good environment, team work, collaboration, easy to work , great

    Cons

    GReat , team, management, work, life


  6. "General Clerk II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Clerk II in Piscataway, NJ
    Former Employee - General Clerk II in Piscataway, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than 10 years)

    Pros

    Good Benefits And A good job culture

    Cons

    None that I can think of


  7. "Great Culture and Work/Life Balance, Lower Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Manager in New York, NY
    Current Employee - Senior Client Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 8 years)

    Pros

    Great Culture and Work/Life Balance
    Great benefits (especially for families)
    Flexibility

    Cons

    Large and conservative, so not always agile
    Employees trade work/life balance for lower pay compared to peer organizations

  8. "travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express full-time (More than 10 years)

    Pros

    great ,flexible, work-life balance

    Cons

    not much to disapprove of


  9. "Excellent work culture with flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible hours
    pick up and drop from office

    Cons

    i had no complaints with the company


  10. "Great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time

    Pros

    Great work life balance and benefits

    Cons

    There are no cons at all


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