American Express Reviews | Glassdoor

American Express Reviews

Updated December 12, 2017
5,165 reviews

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3.8
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American Express Chairman and CEO Ken Chenault
Ken Chenault
3,192 Ratings

5,165 Employee Reviews

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Pros
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  1. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant I in Phoenix, AZ
    Former Employee - Accountant I in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Express full-time (More than 10 years)

    Pros

    Good benefits, well structured company with human resources, good opportunities for advancement.

    Cons

    Several of my finance positions were outsourced to India.


  2. "Generally a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in New York, NY
    Current Employee - Marketing in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (Less than a year)

    Pros

    -Nice & smart people
    -Good work/life balance
    -Ability to move around teams to refine your expertise
    -Strong brand recognition
    -Summer flex days
    -Great parental leave policies
    -Medical office on premises

    Cons

    -The PTO days they'll mention you have is not accurate as they group that number with public holidays (for example, "25 PTO days" actually means 15 PTO days + 10 public holidays)
    -Health insurance is very expensive
    -Pay can be better

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time

    Pros

    Great people, flexible culture, lots of opportunity for those who are self-driven, senior leaders are employee friendly and corporate communications are mostly transparent

    Cons

    Highly political, decisions require too many meetings and communications among middle management are rarely straightforward

    Advice to Management

    Place greater emphasis on tangible results and less on ability to "play the game"


  4. Helpful (1)

    "Manager, Business Development"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Express full-time

    Pros

    Great learning opportunities, access to leadership, work from home policy, vacation policy, upward mobility

    Cons

    work-life balance not on level with compensation, very process driven in both career development and product/marketing execution

    Advice to Management

    Pay on par with industry; career development transparency; appeal to millennials


  5. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time

    Pros

    A great company to work, work life balance

    Cons

    All positive, great leadership and flexible

    Advice to Management

    NA


  6. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    Benefit, time off, flexibility, amazing people

    Cons

    Pay hasnt kept up with industry, imited upward mobility with declining employees


  7. "Great Company with Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than 5 years)

    Pros

    Great Company-great people to work with

    Cons

    Difficult to move out of the field to Corporate headquarters in New York-the Ivy tower we use to call it.

    Advice to Management

    Give more opportunities to those people in the field

  8. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Product Development in New York, NY
    Current Employee - Director of Product Development in New York, NY
    Recommends
    Positive Outlook

    I have been working at American Express full-time (More than 5 years)

    Pros

    Global opportunities are always available

    Cons

    I don't have any right now

    Advice to Management

    n/a


  9. "American Express"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Administrator in Phoenix, AZ
    Former Employee - Network Administrator in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Good experience for career advancement

    Cons

    There were no cons that i can think of


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time

    Pros

    Nice and professional people
    Opportunity to change roles frequent

    Cons

    Unique culture that's not very straightforward or clear

    Advice to Management

    More transparency


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