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American Express Reviews

Updated February 21, 2018
5,352 reviews

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3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
American Express CEO Stephen J. Squeri
Stephen J. Squeri
3,303 Ratings

5,352 Employee Reviews

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Pros
Cons
  • Work Life balance gets little challenging (in 208 reviews)

  • Decision making is a slow process (in 108 reviews)

More Pros and Cons

  1. "Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Advisor in Charlotte, NC
    Current Employee - Financial Aid Advisor in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Express part-time (More than 10 years)

    Pros

    Being my own boss and taking decisions in how to handle the business, to learn new ideas and attend many conferences to keep on important matters related to this type of services and job.

    Cons

    Seeking new opportunities to elevate my income and experience in the fields I’ve been certified and add more duties and knowledge to these credentials.

    Advice to Management

    Experience is the key to continuing advancing and getting new knowledge.


  2. "The Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I worked at American Express full-time (More than 5 years)

    Pros

    Opportunity to Grow, Learn, Excel, Be a part of the team, achieve a better you, work-life balance and flexibility in scheduling, potential to earn not only a better salary but also additional bonuses and incentives.

    Cons

    Constant Change as is today's business world, which helps in keeping with Customer and Industry Demands.

    Advice to Management

    When introducing change, add an employee incentive

  3. "Best Company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express full-time

    Pros

    A very Employee Oriented company

    Cons

    There are no downsides of working at Amex

    Advice to Management

    Senior management is considerate.


  4. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time

    Pros

    Benefits, pay, time off, culture

    Cons

    Bonus structure, walk to far

    Advice to Management

    Structure bonuses better


  5. "Aviator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Alway fun for the surrondins

    Cons

    have none they are nice people


  6. Helpful (1)

    "Educational"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Educational work environment, professional culture, hardworking individuals.

    Cons

    Could be easier to communicate workplace issues.

    Advice to Management

    Keep up the good work


  7. Helpful (1)

    "Good"

    StarStarStarStarStar
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Approves of CEO

    I worked at American Express full-time (More than 3 years)

    Pros

    Flexible hours, work from home

    Cons

    Poor pay compared to other finance companies

    Advice to Management

    Appreciate employees with higher pay

  8. "Risk Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at American Express full-time

    Pros

    Good work-life balance and good work.

    Cons

    Aggressive growth can be a challenge here.


  9. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in New York, NY
    Current Employee - Receptionist in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Express part-time (Less than a year)

    Pros

    Good benefits and good coworkers

    Cons

    too strict, corporate, no diversity.


  10. "Not a bad call center to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time

    Pros

    Work life balance is a thing here. Decent pay for that work you do. Lots of promotion from within.

    Cons

    They're not the greatest when handling FMLA and leave of absence requests.


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