American Express Reviews | Glassdoor

American Express Reviews

Updated June 26, 2017
4,705 reviews

Filter

Filter

Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
American Express Chairman and CEO Ken Chenault
Ken Chenault
2,935 Ratings

4,705 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CCP in Plantation, FL
    Former Employee - CCP in Plantation, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than 10 years)

    Pros

    Great people, benefits are awesome, and you learn a lot;

    Cons

    hiring from outside, outsourcing, low employee morale

    Advice to Management

    hire within more, give inside employees more opportunities for advancement


  2. "Project Manager at AMEX"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Phoenix, AZ
    Current Employee - Project Manager in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    Good campus, benefits, leadership, flexible hours,

    Cons

    Compensations, many goals and reviews

    Advice to Management

    Empower employees, be more Agile

  3. "Great place to work... except"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Salt Lake City, UT
    Current Employee - Executive Assistant in Salt Lake City, UT
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    The culture is amazing, with very talented and savvy people.

    Cons

    The biggest con is that every 3-5 years they look for ways to cut back, and it's always by cutting people. I worked there at total of 17 years, and was the victim of "reduction in force" five times. Three times I found a new job within. One time I left and was gone for three years. The last time happened last year, and I think this time it's for good. I've heard that they're hiring again, but it is a constant cycle and one you have to be aware of and learn to not take personally if you want to stick around for the long-haul.

    Advice to Management

    Figure out how the manage the up's and down's of your business without affecting your employees with layoffs.


  4. "Sr Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Saint Petersburg, FL
    Current Employee - Senior Software Engineer in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 3 years)

    Pros

    Excellent work culture, Flex timings

    Cons

    Frequent layoff's , future growth concerns of the company


  5. "Excellent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Sunrise, FL
    Current Employee - Program Manager in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    Work/life balance; excellent parental leave; ongoing support for working parents; leaders supportive of individual development

    Cons

    No company is perfect. Overall, this is a great place to work.


  6. "GREAT Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Coordinator in New York, NY
    Current Employee - Recruitment Coordinator in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 3 years)

    Pros

    great work life balance, work from home

    Cons

    no clear career path for internal employees

    Advice to Management

    better communication!


  7. "Amex"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time

    Pros

    Great work life balance. Good people. Blue Chip Brand.

    Cons

    Poor agility. Politics. Red tape.

  8. "Business Consultant"

    Star Star Star Star Star
    Current Employee - Commercial Payments Consultant in Phoenix, AZ
    Current Employee - Commercial Payments Consultant in Phoenix, AZ

    I have been working at American Express full-time (More than a year)

    Pros

    Good benefits, prestigious company. Room for growth

    Cons

    Sales department very unprofessional. No autonomy.


  9. "customer care professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Care Professional in Phoenix, AZ
    Current Employee - Credit Care Professional in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    Passion,Brand, reputation, innovation, people, money,opportunities, benefits, incentive customers

    Cons

    Na Life is what you make of it


  10. "Dynamic fast paced work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Project Manager in Phoenix, AZ
    Current Employee - Technical Project Manager in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Express (More than a year)

    Pros

    Working in scaled agile framework allows to deliver technical solutions and new products in a short time. You get to see the result of your work very soon. Company invests in employee development.
    Workforce is very diverse and everyone will feel accepted.

    Cons

    Career growth opportunities for TPM are very limited. It's a good place to learn and grow PM skills on a large scale projects, but you've got to search for career opportunities elsewhere.

    Advice to Management

    Show a career path for tech PMs


Showing 4,705 of 4,941 reviews
Reset Filters