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American Red Cross

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Nice people but disorganized - Anonymous employee American Red Cross Employee Review

3.0
Nov 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice employees Good mission Job can be enjoyable

Cons

Disorganized Lack of communication Training Collection staff not motivated and can be unfriendly Always in a budget crisis - tend to cut back on staff and resources which causes internal strain and poor customer service Direction seems to change frequently - company seems reactive Low employee morale

Explore other reviews about American Red Cross

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people and good work

Cons

No cons for this company

2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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