Good salary but you'll pay with your health long term - Lead Service Attendant Amtrak Employee Review

2.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Meet new people and travel often.

Cons

The wear and tear on your body is not worth the pay. Terrible sleep and downtime schedules, dangerous diesel fumes and other chemicals you are force to breathe in and always having stressors regarding air-conditioning and toilet failure. There is no security or police onboard so we are always in danger of armed trespassers boarding at any scheduled stop. Congress approved 66 billion dollars to Amtrak in 2021. However, All of that money is gone and unaccounted for without any accountability. Amtrak continues to fire good employees and operate broken equipment. The train staff is under paid while the manager's pocket bonuses and grant money. Even after a strike the on-board staff contract is still in litigations without any pay increase.

Explore other reviews about Amtrak

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned new technologies Worked on different domains and projects

Cons

Too much work Less time

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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