They only care about the shareholders - Client Success Manager Angi Employee Review

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, PTO, Incentive PTO

Cons

The most disorganized company I've ever worked for. Interdepartmental communication is HORRIBLE. Drastic changes to comp, constantly moving goal posts without giving employees a chance to catch their breath. Narrow chance of making more than OTE, and ZERO opportunities for growth. Constant change that forces employees to have to "adapt" and overcompensate for all the software and processes that don't work. Have to make 130+ calls a day just to hit ote. The whole department is stressed and very unhappy and Angi either has no clue, or doesn't care and actively gaslight us in the all hands after they omit negative feedback from the pulse surveys. Oh and we have PTO that everybody in the department is afraid to use or they will lose their job since moving us to a 2 week cycle like sales dept. It's a one way ticket to burnout but Angi does not care. They will say and do anything to avoid paying their people more.

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Angi Response
1mo
Thank you for your candid feedback. We hear your concerns about the recent operational changes, work-life balance, and frustration over the new commission plan, and we take them very seriously. We are committed to maintaining a supportive culture and operating with accountability, especially as we navigate change. Using your PTO is important, and we will continue to put structures in place that allow and encourage you to use it. Your perspective is essential as we work to improve. I personally encourage you to join our weekly open office hours to discuss concerns directly, or feel free to reach out to me or HR@angi.com so we can learn more and address these matters. -Chase Traughber, VP of Client Success

Explore other reviews about Angi

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work atmosphere with fun, friendly and intelligent people! Besides the culture, the work/life balance is great! I feel very fortunate to have this career that Angi has provided me!

Cons

A lot of org changes over the years has been somewhat difficult to navigate at times.

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
3w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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