we had two outside leaders come in to "fix" Colorado Springs and i would say without a doubt it has worked!! that being said the current leadership Staff (sales managers) are young, immature, and i would recommend its time to bring up NEW talent who cant do the job better... Pay - overall i would say for what we do we are underpaid both in salary and commission 28K base is way to low given i can work at Walmart for 38K - i have seen a handful of people leave recently for other sales jobs that are offering MUCH better comp packages. training - we go through 3 weeks of training and then thrown to the wolves, i have been here just under 1.5 years and never have i worked for a company that has continued training and education both on products we sell, the industry, or something as simple as the changes we make to the site.