Pros
vsp, once in awhile you will get a manager that will actually help you.
Cons
HA is a joke. They are only out for themselves. DO NOT BELIEVE what they tell you in the interview about what you will make. Sales have dropped drastically and that is why they are outsourcing departments like elite 360 to the Philipines. HomeAdvisor has about 4 pending class action lawsuits hanging over them right now. I will be astounded if this place still exists once the lawsuits are done. HomeAdvisor is only out for themselves. Do not ever and I mean ever fill out a request and use your phone number or email. They sell your info and next thing you know you are getting calls talking about you owe taxes or they are going to shut down your ssn number LOL! Do not work here as a customer service rep because it is not cs. It is basically sales with a customer service name. and whatever you do do not work here in sales. Even with all of the complaints online from contractors saying their sales reps lied to get them signed up they continue to let the sales reps say whhhhhhateverrrrr they want. It is such a joke. Sales are few and far between because homeadvisor lets the sales reps lie. ALL and I mean ALL of the top sales reps lie. Then homeadvisor says they are all about integrity. I have also seen in these reviews that they are sending the same leads to angies list and ha contractors. Funny how they forgot to mention that to sales. LOL How underhanded can one company be. There is even a whistle blower on youtube talking about all of the shennanigans at that place. Oh and then lets talk about their credit policy. SCAM SCAM SCAM. They dont even replace the leads that fall within the guidelines anymore. HA loses thousands of accounts daily or weekly because they are so greedy and not upfront. Do not work here. they wont even be around in a couple more years. plus they changed the payouts so they do not care one ounce if you make money! Sadly a lot of the more tenured reps have moved on to better jobs. It is funny how they brag about all of the tens of millions of dollars of profit they make every quarter yet they are taking away overtime and a bunch of other perks we once had. Before i left the morale was so low about half of the co was looking for future employment so they could get out of there. That is why they have started other locations such as Chicago, because they have ran through all of the good reps in there main locations! Also a lot of these 5 star reviews are fake. You can tell by how generic they sound. They approached me to do a 5 star review so I know they do that!