Multiple class action lawsuits pending. Everything there is SHADY SHADY SHADY!! - Online Sales Consultant Angi Employee Review

1.0
Apr 2, 2019
Recommend
CEO approval
Business Outlook

Pros

vsp, once in awhile you will get a manager that will actually help you.

Cons

HA is a joke. They are only out for themselves. DO NOT BELIEVE what they tell you in the interview about what you will make. Sales have dropped drastically and that is why they are outsourcing departments like elite 360 to the Philipines. HomeAdvisor has about 4 pending class action lawsuits hanging over them right now. I will be astounded if this place still exists once the lawsuits are done. HomeAdvisor is only out for themselves. Do not ever and I mean ever fill out a request and use your phone number or email. They sell your info and next thing you know you are getting calls talking about you owe taxes or they are going to shut down your ssn number LOL! Do not work here as a customer service rep because it is not cs. It is basically sales with a customer service name. and whatever you do do not work here in sales. Even with all of the complaints online from contractors saying their sales reps lied to get them signed up they continue to let the sales reps say whhhhhhateverrrrr they want. It is such a joke. Sales are few and far between because homeadvisor lets the sales reps lie. ALL and I mean ALL of the top sales reps lie. Then homeadvisor says they are all about integrity. I have also seen in these reviews that they are sending the same leads to angies list and ha contractors. Funny how they forgot to mention that to sales. LOL How underhanded can one company be. There is even a whistle blower on youtube talking about all of the shennanigans at that place. Oh and then lets talk about their credit policy. SCAM SCAM SCAM. They dont even replace the leads that fall within the guidelines anymore. HA loses thousands of accounts daily or weekly because they are so greedy and not upfront. Do not work here. they wont even be around in a couple more years. plus they changed the payouts so they do not care one ounce if you make money! Sadly a lot of the more tenured reps have moved on to better jobs. It is funny how they brag about all of the tens of millions of dollars of profit they make every quarter yet they are taking away overtime and a bunch of other perks we once had. Before i left the morale was so low about half of the co was looking for future employment so they could get out of there. That is why they have started other locations such as Chicago, because they have ran through all of the good reps in there main locations! Also a lot of these 5 star reviews are fake. You can tell by how generic they sound. They approached me to do a 5 star review so I know they do that!

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

1
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Angi Response
1d
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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