Most unethical company I have EVER worked for! - Inside Sales Representative Angi Employee Review

1.0
Sep 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Some of the people are "fun."

Cons

- You will be encouraged to make over 400 dials a day. You will be hearing a dial tone or talking to someone the entire day. Many more dial tones than actual conversations. - You will be calling people who have already been asked to be put on the "do not call list" several times before you. You will encounter many contractors who have a lot of negative things to say about HomeAdvisor. - There is a lawsuit currently pending where a conglomeration of contractors have bonded together to sue HomeAdvisor for selling fake leads. - Training managers are more like "whip crackers" than trainers. They are there to keep you motivated and to keep you in the mindset of "DIAL DIAL DIAL!!!" - You will have "games" to play to try to take your mind off of the monotony of intense cold calling. These games are designed to keep your "activity" levels up. You will hear metrics like "pitch counts" and other things to keep you dialing and believing that you doing the right thing. - The leads are recycled. Which means you will be calling people who have already talked to 7 or 8 HomeAdvisor sales people before you and said they were not interested. - You will be encouraged to sell leads to contractors that may or may not exist. - The contractors often do not need to pay for leads because their businesses are doing great on their own, and yet you will be encouraged to sell to them regardless of whether they truly need HomeAdvisor or not. - The leads are awful. I was given 100 fax numbers "by accident" or so they said. - "Early graduation" is actually graduation. If you don't make early graduation, you essentially are given another two weeks to make a couple more sales off the bottom of the barrel leads they give you. Otherwise you are fired there on the spot after 6 weeks. - They hire 30 plus people a month with idea that not all will "graduate". So if you think they care about your growth as a salesperson, think again. - You will be asking for vital information like SSN and CC info during your first conversation with the contractor. They inherently will have distrust in this and it will be a very difficult close to make seeing as there is little proof that we are who we say we are on the phone. - The pay is basically minimum wage and then if you are lucky, SOME commission on top. The commission structure is largely a pipe dream.

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Angi Response
5y
We appreciate your honest feedback and sharing your employment experience with us. We hope that you were able to provide this feedback during your employment as we value employee's ideas to improve the experience for our customers. We are open to continuing this conversation with you and you may contact us at HR@homeadvisor.com.

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Angi Response
3w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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