Disappointing Employment Experience with Unprofessional Environment - Inside Sales Representative Angi Employee Review

2.0
Jul 14, 2023
Recommend
CEO approval
Business Outlook

Pros

I recently joined Angi with high hopes and expectations based on the initial interview process. However, my experience with the company turned out to be quite disappointing and left me with mixed feelings. First and foremost, I must highlight the issue of being offered employment under false pretenses. During the interview process, I was given clear assurance about certain aspects, particularly regarding the availability of time off. However, on my very first day, I was informed that I would not be able to take the time off that had been previously discussed. This left me feeling misled as it was for my bachelorette something I could not reschedule. Moreover, I found the work environment to be somewhat unprofessional within my first day. There was a lack of transparency and open communication within the company. What seems to be no work life balance. The incident I mentioned earlier regarding the false promises reflected this lack of professionalism. Additionally, I noticed a prevalent sense of arrogance among some individuals within the organization. It seemed as though they believed they had invented sales and were dismissive of alternative approaches or ideas we were told "to throw all prior knowledge out the window". This attitude created an unwelcoming atmosphere for collaboration and hindered the potential for constructive growth within the team. Overall, my employment experience with Angi for the one day I was there was disappointing due to the initial misleading information, an unprofessional environment, and an attitude of superiority among some individuals. I hope that future candidates and the company itself can learn from these shortcomings to create a more positive and respectful workplace and understand there employees have lives outside of work.

Cons

Misleading employment offer Unprofessional environment Arrogant attitudes among some individuals

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Angi Response
2y
Thank you for taking the time to share your thoughts about your brief employment at Angi. Our intention is always to provide candidates with accurate details about their roles, expectations, and the company, and we regret any misunderstanding that occurred. Regarding the work environment, at Angi, we prioritize creating a positive and respectful workplace for all employees, and we are sorry to hear that this wasn’t your experience. We are actively reviewing our internal processes to ensure that open communication, transparency, and collaboration thrive within our organization. Constructive feedback like yours enables us to make necessary improvements. Your feedback is genuinely appreciated as it helps us identify areas for improvement. We take your comments seriously, and we are actively working to learn from these experiences to create a more positive and respectful workplace for all our employees. We wish you the best in your future endeavors. - Craig Smith, Chief Revenue Officer

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- The people who are in the trenches with you in this role are awesome!

Cons

- This company has gone straight down hill. I worked for Angi for many years, and as time goes on, it gets worse and worse. - They continue to change the compensation plan for the worse. Most top reps have left. - Managers NEVER held accountable for anything. They only hold the sales reps accountable. - The upsell director is a real piece of work. Talk about being fake..... - Sales reps are just numbers on a spreadsheet for this company at the end of the day. Truly sad to see what has happened to this company over the last 2 years. - They laid off their entire Leadership Development Program. Their "hire from within" mantra is a blatant lie. Not a single sales rep has been promoted to manager in 15 months. They have been hiring from the outside more than ever.

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