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Answer Financial

Is this your company?

Quality of company is going downhill fast - Anonymous employee Answer Financial Employee Review

2.0
May 27, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers paid training and licensing for all employees. There is a base salary plus commission. You are able to sell for more than 15 auto insurance companies and around 8 home insurance carriers. There is no cold calling, all leads are provided in the call center. You have an opportunity to work from home if you are a top sales performer. Assistant sales managers and sales managers are supportive for the most part. Benefits are offered, 401k, health, dental, vision

Cons

Recently the company is doing a poor job hiring new agents. In the past year there has been close to a 50% turnover in employees. Many agents who were successful over the past five years have become unsuccessful as the company has grown and the lead quality has diminished. The tenure of agents is dropping rapidly. Warm bodies to answer the phone seems to be the objective. Quality of new hires is gone. This company has become more about serving themselves with profits rather than keeping the morale of their employees up, and providing a competitive compensation plan. You will start every month owing money to AFI. When your business renews in 6-12 months you get nothing, AFI takes it all. You are paid $5.00 for cycle, RV, boats and other toys. You are paid $10.00 for sale of renters insurance. You will make $15.00- $25.00 for home policies and $10.00-$50.00 for auto policies. You must sale between 60-80 policies month to make good money. Most agents struggle to sale 40 policies per month. There are strict underwriting guidelines that prevent the sale of insurance policies. Most of these pertain to home insurance policies. There were plenty of days where I turned more clients away than I was able to provide quotes for. (Not good) Management is unwilling to admit the quality of the leads has declined in recent years. If asking management for coaching/training you will be given a generic recommendation like, ask for the sale on every call or try to combine the auto and renters/home insurance on every call. Not much for individual coaching any more. The sales management is under so much pressure from their directors, they struggle to help the individual employee reach goals and to keep their jobs with the company. This is the tip of the iceberg for cons...

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5.0
Jul 23, 2025
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Pros

Opportunities are available throughout the company

Cons

Nepotism runs ramped in some departments

1.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Really the only pro's this place has to offer anyone is that they pay for your licensing.

Cons

So many cons its hard to find a place to start. I've been with this company for more than a decade. And I will say that back then it was such a fantastic place to be. But thats the past. Let's start with the newest version of the compensation plan. Or lack there of I could say. They took away the retention bonus that you received monthly. Which is a huge blow for people that write clean business. The point system that they go by is an absolute joke. With actually a few more policies written at this point in the month than the previous month on the old plan, I am at les than half the bonus amount that I was before. On top of that if you do have any policies cancel now they actually take points (money) away from you. So comp plan is a disaster. Now lets talk about what they call your SOMS goals. So first of all, you should look at the very different definitions for the words goal and quota. Because what they have here is definitely not goals by definition but quotas. Because if you dont hit your "goals" (which are quite lofty by the way) you are going to get gone. Just call it what it is. A goal should be something to look forward to and celebrate. Not something that is mandated. Like I said, its a quota not a goal. Now lets talk about micromanaging. Since this company has been fully taken over by Allstate now, it has become just unbearable. I've truly never seen anything like it. Even your breaks are scheduled now. So whatever you do, don't have to use the bathroom outside of your break times. You get two fifteen minute breaks per day. You have to take all fifteen minutes at a time. So like I said don't have any stomach issues. And don't drink too much water and have to use the bathroom outside of those scheduled times. And no, I'm actually not kidding about that. Every single part of your day has to be scheduled. There are no excuses or exceptions. They also are very heavy on call scripting. Which takes away any sort of humanity to the whole process. The call volume is also not very good. The wait times between calls are far longer than they were even 5 years ago. But remember during those wait times you had better not need to use the bathroom or anything at all because you have a schedule for that. And you definitely can't afford to miss a call. You'll get yourself in trouble for that as well. To be honest, there are far more cons to go and my fingers will be done for before I get through the rest of them. There is a reason that very good agents that have been here for a long time are looking to get out. I am as well. I don't have much longer here. The job market in the insurance business is far too wide open for anyone to stay here. So do yourself a favor and stay far far away from this place.

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