Answer Financial Reviews | Glassdoor

Answer Financial Reviews

Updated November 21, 2018
180 reviews

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Employee Reviews

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Pros
  • "Work from home as a remote insurance sales agent" (in 22 reviews)

  • "All inbound calls, no cold calling" (in 8 reviews)

Cons
  • "I have worked there 10 years and the comp plan has changed six times" (in 12 reviews)

  • "They fail to tell new agents about the compensation plan until one of your last days in training" (in 8 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Sales Agent in Encino for over 5 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Encino, CA
    Current Employee - Insurance Sales Agent in Encino, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Answer Financial full-time (More than 5 years)

    Pros

    I feel The people at Answer Financial really care about their employees and want them to be successful. My coworkers and the managers give tools and assistance to be productive. Answer Financial is giving incentives and perks to acknowledge good customer service. And recognize accomplishments.

    Cons

    Over the past couple years the insurance industry has gone through changes and insurance carriers have pulled out of insuring causing a reduction in carriers. Answer Financial implemented a new compensation plan at the wrong time for the insurance economy making it difficult to make commissions. Answer Financial has recognized this error and is working on creating a new company plan to compensate employees fairly. In the mean time they are offering bonuses and incentives to supplement employees income.

    Advice to Management

    Great job on the Carrier summit in AZ. Thank you for including me. That was a great experience to connect with carriers, coworkers and management. More events like that would be great! Waiting for the new compensation plan and I appreciate the incentives until you role it out. Keep up the momentum of making AFI a great place to work again.


  2. "Good company if you work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Answer Financial full-time

    Pros

    You reap what you sow at this company

    Cons

    If you aren't in the top 10 percent you won't make good money, but your in sales and should strive to get in the top 10 percent.

    Advice to Management

    Offer more prizes and fun things for the employees to win.

  3. Helpful (1)

    "Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Los Angeles, CA
    Current Employee - Insurance Sales Agent in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Answer Financial full-time (More than 3 years)

    Pros

    Answer Financial has been my occupational home for 4 years now. I started this job back in 2014 with no previous sales experience. They have guided me along the way with compassion and knowledgeable understanding. Communication is key. Someone is always there if I have a question or a situation is troublesome.

    Agents are eligible to work from the comfort of their homes. Personally, this is a big perk since I love a quieter work atmosphere. The set up & technology is simple and easy to use and operate.

    I was recently invited to the a 1st annual Carrier Summit retreat at an awesome resort in AZ. This trip allowed us agents huge opportunities to ask questions to our carriers and to be some of the first to hear about upcoming systematic & technological improvements. We also got to meet our remote agents from across the US which was really cool.

    Answer Financial is expanding and heading in a direction that would make anyone with a strong work ethic and optimistic mindset want to be apart of. I plan to make this my occupational home for years to come.

    Cons

    If you’re lazy & un-ethical, you will not do well or last long here.


  4. Helpful (3)

    "when everyone frowns beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Knoxville, TN
    Current Employee - Insurance Sales Agent in Knoxville, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at Answer Financial full-time (More than a year)

    Pros

    fridge for your lunch although doors very hard to open

    Cons

    If first impressions are everything i sure wish i listened to mine. Also i sure wish i had read all the 1 stared negative reviews because believe them they are true. this is the land of the walking dead from management at all levels to sales agents. Mostly frowns or expressionless. Very grim, gloomy, no one smiles or acknowledges each other or sits together on breaks to talk Worst company culture of my business career. So my first impression was right.

    Advice to Management

    Advice, it’s too late you’re beyond help


  5. "Answer Financial is a Fantastic Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Insurance Agent in Salt Lake City, UT
    Current Employee - Remote Insurance Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Answer Financial full-time (Less than a year)

    Pros

    I absolutely love working from home, it has given me so much more time with my family. I love all the benefits, and incentives that AFI offers!

    Cons

    They are currently making improvements to the compensation plan, so there are some things that need adjusted there but they are implementing the new company plan in January and it will be much better!


  6. Helpful (2)

    "Remote agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Sales Agent in Encino, CA
    Current Employee - Remote Sales Agent in Encino, CA
    Recommends

    I have been working at Answer Financial full-time (Less than a year)

    Pros

    I love how this company cares for their employees. They even fly you out to AZ to meet your managers and colleagues. I like that I can work from home and be more productive.

    Cons

    If you are a people person and like to be around people working remote might not be your thing.


  7. "Nice to work from home!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Eden Prairie, MN
    Current Employee - Insurance Sales Agent in Eden Prairie, MN
    Recommends
    Positive Outlook

    I have been working at Answer Financial full-time (Less than a year)

    Pros

    I love the fact that i can work from home and they provide all leads. I started in April and so far its been great!

    Cons

    Can't think of any cons at this time.

    Advice to Management

    No advice at this time.

  8. "Remote sales agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Sales Agent in Phoenix, AZ
    Current Employee - Remote Sales Agent in Phoenix, AZ
    Recommends
    No opinion of CEO

    I have been working at Answer Financial full-time (Less than a year)

    Pros

    Work from home as a remote insurance sales agent. Hourly pay plus sales commission. They provide all computer equipment.

    Cons

    You have to be the type that is disciplined enough to work from home in order to be happy with this position.

    Advice to Management

    Keep up the good work on getting the remote workers to feel like part of the family. The Talking Stick Resort event in Scottsdale, Arizona this past week was a very successful event in my opinion. I felt like I got to get closer to my co-workers, put faces to names and felt like part of the organization. Thank you to the carriers that provided the opportunity for this event to happen !


  9. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistat] in Encino, CA
    Current Employee - Assistat] in Encino, CA
    Recommends
    Positive Outlook

    I have been working at Answer Financial full-time (More than 3 years)

    Pros

    Excellent start up job in insurance business..CEO of the company recently took top sellers and managers to Insurance carrier summit, where we were able to meet with all the carrier relations and talk to them about how their carrier can help us ramp up production. Excellent setup and organized so well that they will be doing this every year.

    Cons

    It could get overwhelming at times, but if you are good in time management you are good to go

    Advice to Management

    keep doing what you are doing. You are awesome


  10. Helpful (2)

    "Not fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Answer Financial full-time

    Pros

    remote sales is the only Pro

    Cons

    Gets threaten all the time about your job

    Advice to Management

    be nice to your agent or they'll leave