Customer Service - Customer Service Representative Aon Employee Review

3.0
Feb 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Good training, excellent help by senior reps while on the phones.

Cons

Low paying, long hours, not diverse

Explore other reviews about Aon

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Team members work together well

Cons

Movement between teams is slim

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Clearly defined career ladder Exposure to a wide range of clients and projects.

Cons

Inconsistent team culture. Some teams feel clique-oriented, so it's difficult for new employees to integrate. Training can be limited, with a strong expectation to learn independently.

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